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เนื้อหาจัดทำโดย Press 1 For Nick เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Press 1 For Nick หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal
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Unlocking the Power of Difficult Conversations: Finding Confidence in Conflict with Kwame Christian - Founder and Managing Director for the American Negotiation Institute [Conflict]

29:25
 
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Manage episode 367929889 series 2875989
เนื้อหาจัดทำโดย Press 1 For Nick เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Press 1 For Nick หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal

In this episode, we dive into Kwame Christian's insightful book, "Finding Confidence in Conflict," as he shares valuable insights on various aspects of navigating difficult conversations. Kwame discusses the following key points:

Compassionate curiosity: Kwame explores the concept of compassionate curiosity and its significance in engaging with others during conflict. Learn how adopting this mindset can transform challenging conversations into opportunities for growth and understanding.

The avoidance of difficult conversations: Discover the common reasons why people tend to shy away from difficult conversations. Kwame sheds light on the underlying fears and concerns that hinder open and productive communication, and provides strategies for overcoming these obstacles.

Conflict as an opportunity: Kwame emphasizes the transformative power of conflict, highlighting how it can lead to positive outcomes when approached with the right mindset and skills. Explore ways to reframe conflict as a catalyst for personal and professional development.

Embracing failure as a path to success: Kwame shares his personal journey and reveals how embracing the license to fail played a pivotal role in his achievements. Discover why shifting our perspective on failure can empower us to take risks, learn from setbacks, and ultimately achieve greater success.

Tune in to this episode to gain practical insights from Kwame Christian's expertise and learn how to find confidence in navigating challenging conversations.


ABOUT NICK GLIMSDAHL
Subscribe to my bi-monthly newsletter
Find Press 1 For Nick on YouTube
Find me on Twitter
Find me on LinkedIn


LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide

Apparel: https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee

BOOK RECOMMENDATIONS:
Learn about all the guests' book recommendations here: https://press1fornick.com/books/

BROUGHT TO YOU BY:
VDS
: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/


SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

--- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
  continue reading

313 ตอน

Artwork
iconแบ่งปัน
 
Manage episode 367929889 series 2875989
เนื้อหาจัดทำโดย Press 1 For Nick เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Press 1 For Nick หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal

In this episode, we dive into Kwame Christian's insightful book, "Finding Confidence in Conflict," as he shares valuable insights on various aspects of navigating difficult conversations. Kwame discusses the following key points:

Compassionate curiosity: Kwame explores the concept of compassionate curiosity and its significance in engaging with others during conflict. Learn how adopting this mindset can transform challenging conversations into opportunities for growth and understanding.

The avoidance of difficult conversations: Discover the common reasons why people tend to shy away from difficult conversations. Kwame sheds light on the underlying fears and concerns that hinder open and productive communication, and provides strategies for overcoming these obstacles.

Conflict as an opportunity: Kwame emphasizes the transformative power of conflict, highlighting how it can lead to positive outcomes when approached with the right mindset and skills. Explore ways to reframe conflict as a catalyst for personal and professional development.

Embracing failure as a path to success: Kwame shares his personal journey and reveals how embracing the license to fail played a pivotal role in his achievements. Discover why shifting our perspective on failure can empower us to take risks, learn from setbacks, and ultimately achieve greater success.

Tune in to this episode to gain practical insights from Kwame Christian's expertise and learn how to find confidence in navigating challenging conversations.


ABOUT NICK GLIMSDAHL
Subscribe to my bi-monthly newsletter
Find Press 1 For Nick on YouTube
Find me on Twitter
Find me on LinkedIn


LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide

Apparel: https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee

BOOK RECOMMENDATIONS:
Learn about all the guests' book recommendations here: https://press1fornick.com/books/

BROUGHT TO YOU BY:
VDS
: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/


SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

--- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
  continue reading

313 ตอน

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