🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀

The DEX Show: A Show for IT Change Makers

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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/insights-unlocked">Insights Unlocked</a></span>

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Insights Unlocked

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3 วันที่แล้ว3d ago

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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minutes long. From optimizing product launches to leveraging AI for smarter workflows, Insights Unlocked is your go-to resource for designing experiences that resonate, drive loyalty, and achieve business results. Guests include influential leaders like Brian Solis, April Dunford, Kate Towsey, Jacob Nielsen, Teresa Torres, and Judd Antin among others, offering their expertise in CX, UX, and innovation. The podcast also highlights strategies and success stories from leading brands such as Verizon, Signet Jewelers, Figma, Microsoft, Tesco Bank, and more. UserTesting leaders and industry experts join as guest hosts, alongside show producer Nathan Isaacs, award-winning journalist and Senior Manager of Content Production at UserTesting. Brought to you by UserTesting, the leader in human insights and proactive customer experience strategies, Insights Unlocked empowers CMOs and marketing teams to craft experiences that drive growth, loyalty, and impact. Listen and subscribe wherever you get your podcasts. Show notes, curated clips and more at usertesting.com/podcast.

ประมาณหนึ่งปีที่แล้ว 22:29

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Join the first Reality Bytes panel of the year as Sean, Oriana, Tim, Tom, and Dina dig into the big question: how can we work smarter, not harder? From boosting collaboration and well-being with Digital Employee Experience (DEX) to breaking free from the "more, more, more" productivity trap, this lively chat has it all.
Whether you're navigating hybrid work, balancing connection and flexibility, or rethinking how metrics drive decisions, this episode will inspire you to put employees first and find that magic mix of efficiency and humanity. 💡
Watch Nexthink Experience 25 presentations on-demand here (https://nexthink.com/experience/replays)
Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report here
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

173 ตอน

#Tech #Nexthink

🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀

The DEX Show: A Show for IT Change Makers

published ประมาณหนึ่งปีที่แล้ว

แบ่งปัน

MP3•หน้าโฮมของตอน

173 ตอน

#Tech #Nexthink

Todos os episódios

1
Adoption: Today's Digital Workplace Priority 💥 with Andrew Hewitt (Forrester) 36:33

2 วันที่แล้ว36:33

36:33

In this vintage DEX Show, Tim and Tom sit down once again with returning favorite Andrew Hewitt, Principal Analyst at Forrester and longtime expert on digital employee experience (DEX). The trio explore the biggest trends reshaping the future of work—including why tech adoption has skyrocketed to the top of every IT leader’s priority list in 2025. Topics discussed include: Why “getting more for less” is driving adoption to the top of the digital workplace agenda The growing convergence of DEX and digital adoption platforms (DAP) How leading enterprises are embedding DEX thinking into product teams and decentralizing the “experience office” What mature organizations are doing differently—and why HR-IT alignment is no longer optional Why generative AI is putting new pressure on enablement, training, and behavioral adoption The neuroscience of DEX, flow states, and the emotional intelligence required to design systems for humans Learn more about Nexthink's Adopt here Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes: The AI-Powered Future of DEX w/ Mohamed & Maxime 🔍 38:22

9 วันที่แล้ว38:22

38:22

This very special Reality Bytes explores one of Nexthink’s most exciting and ambitious AI projects to date. Tim and Tom are joined by Mohamed Kafsi, Director of AI Diagnostics, and Maxime Kinet, Tech Lead in Diagnostics, to tell the incredible story of teaching a large language model to speak Nexthink Query Language (NQL) — and what it means for the future of digital employee experience. You’ll hear: 🔍 How Nexthink Assist evolved from a query generator into a true DEX analyst 🧠 Why teaching AI to reason (not just autocomplete) is the next frontier 📊 Assist’s upcoming capabilities—from generating reports to learning from peers ⚡️ Why this is so much more than just another chatbot—it’s the start of a revolution in IT operations Read Mohamed and Maxime's blog here Learn more about Assist here Register for Nexthink Experience 2025 here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
Radical Experience Engineering in Action w/ Robin Milton-Schönemann 🤖✨ 34:06

16 วันที่แล้ว34:06

34:06

What happens when IT stops thinking like a helpdesk and starts acting like a user experience powerhouse? In this episode, Tim and Tom catch up with Robin Milton-Schönemann, most recently User Platform Engineering Manager at Man Group, to unpack a radical, human-centered approach to EUC and IT. From white-glove onboarding to sentiment-driven service delivery, Robin breaks down how to turn IT from gatekeeper into enabler—and why “Are you having a good time?” might be the ultimate success metric. In this conversation: 🔧 How Robin’s team transformed onboarding into a proactive, personalized experience 🎯 Why curated choice beats overwhelming options every time 📦 What white-glove IT actually looks like in practice 🤖 The future of LLMs and digital agents as tailored IT support 📊 How sentiment and feedback drove constant innovation 💡 Why IT’s future lies in human empathy, not just technical excellence Whether you work in IT, digital workplace strategy, or simply care about improving employee experience—there’s plenty to take away from this one. Register for Nexthink Experience 2025 here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes 64: What’s Next for DEX? 🔮 19:29

22 วันที่แล้ว19:29

19:29

The whole panel is back in full force! Tim, Tom, Sean, Dina, Oriana, and Megan come together to unpack the future of Digital Employee Experience (DEX). With AI reshaping the way we work, is DEX entering a new era of influence across IT, HR, and beyond? Or are we seeing a period of consolidation where DEX solidifies its place as a core business investment? In this episode: 🔍 The evolution of DEX – transformation or consolidation? 🤖 AI’s role in shaping the next wave of workplace intelligence 🏢 Breaking down corporate silos – how IT and HR must collaborate 💡 Operationalizing DEX: moving from concept to measurable impact 📊 Transparency & adoption – why tracking success is key 🔥 The ‘Holy Cow’ moments: how AI will redefine the DEX experience This episode is a must-listen for IT leaders, digital workplace strategists, and anyone invested in the future of employee experience. Watch Nexthink Experience 24 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
Alan Nance Returns – And The XLA Revolution is ON 🚀 36:54

4 weeksที่แล้ว36:54

36:54

Tim and Tom welcome back Alan Nance, VP for Experience Advocacy at the XLA Institute, for a long-overdue deep dive into the explosive growth of Experience Level Agreements (XLAs). From the early days of skepticism to today's full-scale adoption by global enterprises, Alan shares insights on how the XLA movement is reshaping IT and digital workplace strategy. In this episode: 🚀 The XLA tipping point – is 2025 the year? 🏆 Why major brands are finally investing in experience management 🤖 AI’s role in shaping the next wave of digital experience 🔮 Alan’s predictions for the future of service, IT, and business transformation If you're in IT, digital workplace, or experience management, this is a must-listen! Read more about the XLA Insitute here Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes 63: The DEX Growth Playbook w/ Nicolo Raffaele 🚀 27:28

5 weeksที่แล้ว27:28

27:28

This fantastic episode sees Megan, Dina and Tom welcome Nicolo Raffaele, Head of Corporate Development at Nexthink. From shaping M&A strategy to scouting game-changing innovations, Nicolo plays a key role in plotting the future of Nexthink and (by extension) the DEX sector at large. We dive into how Nicolo separates market noise from real industry shifts, why serendipity plays a role in discovering new opportunities, and how Nexthink is positioning itself at the cutting edge of Digital Employee Experience (DEX). Oh, and did we mention Nicolo once had a FIFA football agent license? Tune in for a fascinating look at the intersection of strategy, finance, and product innovation—plus a dash of football banter. 🔊 Hit play now! Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
Digital Adoption at (Immense) Scale w/ Anthony Firmin 😎🔥 32:49

6 weeksที่แล้ว32:49

32:49

How do you drive digital adoption for 450,000 employees across 150 countries? Digital Experience Director & Employee Experience Evangelist Anthony Firmin joins Tim and Tom to share his expertise on creating scalable, human-centered digital adoption strategies. 💡 In this episode, Anthony breaks down: ✅ The power of data-driven adoption strategies 📊 ✅ Why one-size-fits-all approaches fail—and how to fix them 🎯 ✅ The role of AI in hyper-personalized digital adoption 🤖 ✅ How IT and HR must collaborate to elevate employee experience 💼 ✅ Lessons from one of the world’s largest MS Teams adoption projects 🌎 An unmissable episode for anyone navigating digital transformation in 2025! 🔥 Learn more about Nexthink Adopt here Read Anthony on the DEX Hub here Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes #62: Digital Overload – The Distraction Episode 🎧📱 21:58

7 weeksที่แล้ว21:58

21:58

In this episode of Reality Bytes, Sean, Oriana, Dina, Tim, and Tom dive into the ever-present challenge of digital distraction in the workplace. From smartphones and smartwatches to endless Teams notifications, our panelists share their personal "kryptonite" when it comes to staying focused. The discussion explores how IT can help—or hinder—productivity, whether through well-designed tools, thoughtful policies, or just adding to the digital noise. Tim breaks down practical strategies to combat context switching, while Oriana reflects on the tension between deep work and the always-on culture. The panel also examines company culture’s role in reinforcing (or resisting) these habits and whether IT should play a part in managing work-life balance. Tune in for an insightful, relatable conversation—and hopefully, not as just another distraction! Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
The DEX Leadership Guide with Jacob Morgan 🚀 (Exclusive Ambassador Live Event) 49:11

8 weeksที่แล้ว49:11

49:11

In a truly special episode of The DEX Show, we're thrilled to bring you an exclusive session that was originally held for members of the Nexthink Ambassador Program. This isn't just another episode—it's a front-row seat to an extraordinary leadership seminar featuring renowned thought leader and best-selling author, Jacob Morgan . Hosted by Tim and Tom, alongside live questions from our engaged Ambassador community, this session dives deep into the transformative concept of Leading with Vulnerability. Jacob unpacks groundbreaking insights from his latest book, offering actionable advice on how leaders can balance competence with connection to inspire their teams and drive meaningful change. Listeners will gain rare access to candid discussions on leadership in the digital era, the evolving role of IT leaders, and the intersection of digital employee experience (DEX) and organizational culture. The energy, authenticity, and wisdom shared in this session made it a standout event for live attendees—and now it's your turn to experience it. Don’t miss this exclusive opportunity to learn from one of the foremost voices in leadership today. Whether you're an aspiring leader or a seasoned professional, Jacob's insights will challenge and inspire you. 🎧 Tune in now and elevate your leadership journey! Discover more about the Nexthink Ambassador program here Discover more about Jacob Morgan here Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes #61 VDI Experience is HERE! 🚀 with Andy Philp 24:51

9 weeksที่แล้ว24:51

24:51

In this Reality Bites special, we dive into the launch of Nexthink's brand new VDI Experience with special guest Andy Philp (Product Marketing Director, Nexthink). Along with Andy, the panel explores the challenges VDI teams face today, the blame game in IT, and why a holistic DEX-first approach makes managing VDI environments more effective. Tune in for an insightful discussion on how VDI impacts IT, employee experience, and the future of digital workplace strategies. Learn more about VDI Experience here Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
The Digital Sustainability Blueprint 🌍💻 w/ Atos and National Grid 32:35

10 weeksที่แล้ว32:35

32:35

In this episode of The DEX Show, Tim and Tom are joined by David Welling, IT Sustainability Governance Lead, National Grid, and Sébastien Vibert, Sustainable Workplace Lead, Atos, to explore the very latest in the intersection of IT and sustainability. Together they dive into Atos' groundbreaking new research on outdated norms, like the three-year laptop lifecycle, and discuss how data-driven insights can revolutionize IT efficiency and reduce environmental impact. From unused device potential to employee engagement in sustainability initiatives, this episode outlines a bold vision for a more sustainable digital workplace. Tune in for practical strategies and thought-provoking insights to inspire change in 2025 and beyond! Check out the report here Watch Nexthink Experience 25 presentations on-demand here Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀 22:29

11 weeksที่แล้ว22:29

22:29

Join the first Reality Bytes panel of the year as Sean, Oriana, Tim, Tom, and Dina dig into the big question: how can we work smarter, not harder? From boosting collaboration and well-being with Digital Employee Experience (DEX) to breaking free from the "more, more, more" productivity trap, this lively chat has it all. Whether you're navigating hybrid work, balancing connection and flexibility, or rethinking how metrics drive decisions, this episode will inspire you to put employees first and find that magic mix of efficiency and humanity. 💡 Watch Nexthink Experience 25 presentations on-demand here (https://nexthink.com/experience/replays) Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
Code Breaker: A Rare Conversation with Legendary Tech Historian Charles Petzold ✨ 58:05

12 weeksที่แล้ว58:05

58:05

This episode of The DEX Show is a departure from the norm, featuring a truly special guest: Charles Petzold, legendary author of Code: The Hidden Language of Computer Hardware and Software. Join Tom as he flies solo for an intimate and wide-ranging discussion with his favorite tech writer and historian. Discover the stories behind Charles’ groundbreaking books, his journey into technology and writing, and his unique ability to blend technical depth with captivating narrative. They also explore the societal implications of technology, the evolving role of programmers, and the potential—and challenges—of AI. Whether you’re a long-time fan of Petzold’s work or new to his legacy, this is an unforgettable conversation that dives into the roots of modern computing and the art of making the complex accessible. Don’t miss this extraordinary episode! Check out Charles’s exclusive new website here (https://codehiddenlanguage.com/) Watch Nexthink Experience 25 presentations on-demand here (https://nexthink.com/experience/replays) Read the new Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
🎙️ Reality Bytes #59: First Episode of 2025 with Sam Gantner! 🎉 38:08

13 weeksที่แล้ว38:08

38:08

Happy New Year, changemakers! Start 2025 strong with a special Reality Bytes episode featuring Nexthink’s Chief Product Officer, Sam Gantner. From personal milestones to groundbreaking innovations, Sam reflects on 2024 and shares an exciting vision for the year ahead. Discover how AI is reshaping the digital employee experience and get insider insights on Nexthink’s game-changing advancements, including the launch of new Infinity integrations and the journey toward zero tickets. It’s an episode packed with inspiration, forward-thinking ideas, and the energy to kick off an incredible year! Don’t miss it! Listen to Sam, Tim and Tom discuss the "DEX Tipping Point" here Watch Nexthink Experience 25 presentations on-demand here (https://nexthink.com/experience/replays) Read the new Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

1
Reality Bytes #58: "Exhale" (2024 in review) 21:39

16 weeksที่แล้ว21:39

21:39

In this final DEX Show (and Reality Bytes) episode of 2024, the whole team reflect on a year of transformation, introspection, and innovation. Oriana, Dina, Megan and Sean join Tim and Tom to discuss the major themes of the year, both inside DEX and the digital workplace more generally. From the ongoing rise of AI to strategic adaptations in business, the conversation spans key insights, including leadership through change, recalibrating human and technological roles, and the shift from hype to practical application. Watch Nexthink Experience 25 presentations on-demand here (https://nexthink.com/experience/replays) Read the new Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com) Download a free copy of Forrester's 2024 EUEM Wave™ report here For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.…

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The DEX Show: A Show for IT Change Makers « » 🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀

🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀

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🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀