To Improve B2B Customer Experience, Solidify Your Employee Experience and Internal Culture

The Chief Customer Officer Human Duct Tape Show

Today's episode features a compilation from two leaders in the B2B industry who decided to grow their company through focused CX efforts, while placing a strong importance on team and employee development. You’ll hear from Andy Schulkind, the VP of CX at Domino North America, and Rich Sheridan, CEO of Menlo Innovations. Both leaders place a high value on developing a trained, supported, and efficient internal workforce which serves as a strong foundation for delivering great customer experience.