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#16 Reputation and Malpractice Insurance: Cultivating "Know, Like, and Trust"
Manage episode 446182922 series 3583802
Surgeons, text topics you want me to cover here.
The best way to insulate ourselves against patient retaliation is to cultivate "know, like, and trust". But how do we do that? In this episode, I'll tell you how I used to do it right, then, in a state of burnout, I did it very wrong (2 patients complained about me to the board of medicine during that time), and now I'm creating "know, like, and trust" with everyone, "difficult" patients included.
I'll teach you a simple 5 step process that will allow you to connect with anyone and everyone. No need to people please or let patients walk all over you. The result will be glowing reviews from your patients, less chance for retaliation, and, hey, maybe you'll even look forward to clinic.
I want to hear from you! Email me your story at mel@melthackercoaching.com or text me 262-893-0303
Find out more about Empowered Surgeons Group here
Empowered Surgeon Group is enrolling. Modules available April 1st, 2025. First live call is April 30th, 2025. Secure your spot today!
34 ตอน
Manage episode 446182922 series 3583802
Surgeons, text topics you want me to cover here.
The best way to insulate ourselves against patient retaliation is to cultivate "know, like, and trust". But how do we do that? In this episode, I'll tell you how I used to do it right, then, in a state of burnout, I did it very wrong (2 patients complained about me to the board of medicine during that time), and now I'm creating "know, like, and trust" with everyone, "difficult" patients included.
I'll teach you a simple 5 step process that will allow you to connect with anyone and everyone. No need to people please or let patients walk all over you. The result will be glowing reviews from your patients, less chance for retaliation, and, hey, maybe you'll even look forward to clinic.
I want to hear from you! Email me your story at mel@melthackercoaching.com or text me 262-893-0303
Find out more about Empowered Surgeons Group here
Empowered Surgeon Group is enrolling. Modules available April 1st, 2025. First live call is April 30th, 2025. Secure your spot today!
34 ตอน
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