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Episode 213: Beyond Intake
Manage episode 367835197 series 2914144
เนื้อหาจัดทำโดย Molly McGrath เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Molly McGrath หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal
In this episode, Molly McGrath interviews Jan Roos, founder of CaseFuel and author of the book "Beyond Intake." They discuss the challenges that law firms face when it comes to intake and lead conversion. Jan shares his insights on why intake is often overlooked by attorneys and the mindset shift needed to improve the process. He emphasizes the importance of contact rate and the need to call leads within five minutes. Jan also explains the value of form fills and the potential they hold for law firms. He encourages firms to focus on quality over quantity and to continuously refine their intake processes.
Key Takeaways:
Law firms often have a lead conversion problem, not a lead generation problem.
- Attorneys need to take responsibility for their intake process and believe in the value of every lead.
Contact rate is crucial for lead conversion, and leads should be called within five minutes.
Form fills can be a valuable source of leads if followed up promptly and effectively.
Friction can be introduced in the intake process once a firm has established a strong foundation.
Quote for the Show: "If it's worth dialing once, it's worth dialing them twice." - Jan Roos
Links
Website: casefuel.com
- Beyond Intake Book: https://get.beyondintakebook.com/book-9597
Facebook: https://www.facebook.com/casefuel0
- Law Firm Growth Podcast: https://shows.acast.com/the-law-firm-growth-podcast
LinkedIn: https://www.linkedin.com/in/jan-roos-legal-marketing-expert-and-bestselling-author-27078732/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/rfvvBD-wYfg
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