Episode 4: Keep Calm and let the Community Manager Handle it.

Friday Push to Prod

Sometimes engagement happens when and where it should. Sometimes not so much. Having a solid engagement policy for all employees and making sure they understand and use it is vital. Making sure everyone knows how and when to escalate to the Community Team even more so. Join Linda Carlson (Director of Global Community, Trion Worlds), Katie Postma(Community and Social Media Manager for Stoic working on the Banner Saga trilogy) and Rick Heaton (Director, Community Activation at YellowPike Media) as we take on this very topical subject.