Chad Collier on Addressing Gaps in the Customer Experience

Amplify - A retail automotive podcast by Reuters Events and ASOTU

Chad Collier is the Founder/CEO of Car Saver.
Key Takeaways:

1. Car Saver is an enterprise e-commerce platform for the automotive industry, offering a complete 360-degree solution for buying, financing, insuring, and maintaining cars.
2. The platform serves as a licensed solution for brands like Nissan, lenders for retaining existing customers, and insurance partners for total loss programs.
3. Car Saver also operates as a B2C marketplace, powering auto buying programs for Walmart, IHeart, and other promotional partners.
4. Chad Collier's background includes being a dealer and owning Ford and Lincoln Mercury dealerships across the southeast, combining his passion for retail and technology.
5. The automotive industry is witnessing significant shifts and motivations, fostering energetic collaborations and partnerships.
6. Walmart attracts a diverse customer base, ranging from value-oriented shoppers to millionaires who appreciate the value proposition.
7. Car Saver aims to address gaps in the customer experience, such as facilitating online trade-ins, providing accurate financing structures, and empowering salespeople with transparent data and tools.

During Automotive Retail USA 2023 in Las Vegas, Paul J Daly and Kyle Mountsier interviewed dealers, OEM representatives, industry partners and more, looking to make the most innovative voices in retail automotive louder.

This is Amplify, the retail automotive podcast by Reuters Events and ASOTU.

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