Sensory Leadership & Luxury Hospitality Expertise

50 Shades of Hospitality

In this podcast, Sara Abdel Masih describes her unique career path from climbing the career ladder in the luxury hospitality industry to teaching in hotel management schools and writing a book on mobbing and harassment in the workplace based on her personal experiences.

Sara has worn many hats and has studied not only hospitality management but criminology and forensic science. She is the Founder of Sensory Academy Management, a holistic approach to hospitality management through coaching, care and leadership. In this podcast Sara describes her in-depth knowledge of the hospitality industry and why she has followed different interests and paths throughout her career. She also shares her experience as an AICR jury member and why these competitions are important.

As someone who has worked extensively in the Italian hospitality field, Sara also gives us her perspectives on Italian hospitality, how it differs from other countries and why Italy continues to be a top destination for travelers around the world.

Born in Egypt and raised in Italy, Sara has forged an impressive career in the luxury hospitality industry, culminating in her role as a Hotel Manager at prestigious establishments like Cavalieri and The Square Milano. With a degree in Tourism Science, Management, Culture, and Territory from IULM University in Milan, Sara started her career as a switchboard operator at Four Seasons Hotel Milan and quickly ascended through the ranks.

Her deep insights into luxury and sensory experiences inspired her to found Italy's first Sensory Academy, blending operational skills with coaching, care, and leadership. Sara is also an author, having written a book detailing her significant experiences with workplace harassment. Additionally, she is a competitive beach volleyball player and a passionate advocate for leadership. Sara's mission is to build a network of professionals who can capture the essence of individuals and transform them into sensory talents capable of profoundly understanding their surroundings and their own inner awareness.