If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is ...
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Brett Johnson and Karisse Hendrick are both anti-cybercrime experts. But, with very different experiences. Karisse has worked with hundreds of the World's largest e-commerce and mobile companies to help them prevent payment fraud and other threats to their bottom line and customers. Brett, started his journey as an online fraudster, creating the first darknet forum for buying & selling credit cards and was responsible for creating the criminal enterprise that commits identity theft, credit c ...
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As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partne ...
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Turning Data into Prevention: The Ultimate Trust and Safety Guide w/ Heather Grunkemeier
51:43
51:43
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51:43
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick speaks with Heather Grunkemeier about her unexpected journey into a trust and safety role and the discoveries she made regarding the safety of pet sitters on her platform. Initially lacking experience, Heather spent six months setting up a strategic framework, uncov…
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Breaking Down the Impact of Telegram CEO's Arrest on Cyber Fraud
28:19
28:19
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28:19
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the recent arrest of Telegram founder Pavel Durov by French police. She breaks down the implications of this arrest for fraud and cybercrime, discussing how Telegram's lack of cooperation with law enforcement and its use as a platform for illicit ac…
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Fraud Fighters Unleashed: Inside the Action at Fraud Retreat 2024
1:04:12
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1:04:12
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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From Data Capture to Mental Health: Strategies for Trust and Safety with Heather Grunkemeier
51:26
51:26
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51:26
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Money Mules Unmasked: Banking on Fraudology's Deep Dive with Hailey Windham and Karen Boyer
1:06:39
1:06:39
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1:06:39
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick shares a Banking on Fraudology episode where Financial Fraud Fighter, Hailey Windham, welcomes Karen Boyer, SVP of Financial Crimes for M&T Bank, to dive deep into the complex world of fraud detection and prevention. Karen Boyer sheds light on the significance of un…
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"2.9 Billion Social Security Numbers Exposed" --Or, Were They?
28:44
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28:44
Fraudology is presented by Sardine. Welcome to the Fraudology Podcast with Karisse Hendrick. In this episode, Karisse delves into the recent headline-grabbing data breach involving nearly 2.9 billion Social Security records. While initial reports painted a dire picture, Karisse breaks down the true scope of the breach and its implications, clarifyi…
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Fraud Triangle Analytics: A Deep Dive into Human Behavior and Ethics with Marta Cadavid
49:28
49:28
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49:28
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
"Revenue Attach Rate" - A New KPI You Should be Measuring with Simon Taylor
52:07
52:07
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52:07
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick sits down with Simon Taylor, head of content at Sardine and a recognized expert in fintech and fraud prevention. They dive deep into the evolving landscape of e-commerce fraud prevention, discussing Simon's term "revenue attachment," and the importance of diffe…
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1
Dissecting The Relationship Between Fraud and Payments with Scott Engel
1:04:29
1:04:29
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1:04:29
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick welcomes Scott Engel, a longtime colleague and friend, to discuss his impressive 20-year journey in fraud prevention and payments. Scott shares insights from his early days at Expedia, detailing the evolution of their world-class fraud prevention team, to his pivota…
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1
Unit21's Fraud Fighters Summit: Top 5 Challenges Facing Financial Institutions
31:19
31:19
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31:19
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
How One Man Used Instagram to Create a $600K Monthly Extortion Empire
27:38
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27:38
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick dives into the intricacies of online fraud with enlightening real-world examples. This solo episode deviates from the usual format to deliver some compelling fraud news stories. Learn about Idris Quiba, known for extorting social media influencers and demanding paym…
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True Fraud Stories: How a Credit Manager Stole $60K in Plain Sight
26:45
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26:45
Fraudology is presented by Sardine. In this episode of Fraudology, we explore three riveting fraud cases: the recent arrest of suspects involved in a spoofing service in London, a credit union credit manager in Billings, Montana who fraudulently stole debit and credit card numbers from customers over a year, and the fascinating "micro debit scheme"…
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1
Tackling Regulatory Challenges in Fraud Prevention with Ian Mitchell
59:36
59:36
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59:36
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Uncovering the World of Domain Fraud with Industry Insider Ryan Konop
46:52
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46:52
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick welcomes Ryan Konop, Senior Manager of Payment Systems and Processing for Newfold Digital, to discuss the complex world of domain fraud. Ryan, with a background in the navy and extensive experience in the domain web hosting industry, dives into the sophisticate…
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1
Inside the Myanmar Scam Factories: Exploitation and Escape
32:13
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32:13
Fraudology is presented by Sardine. In this solo episode of Fraudology, host Karisse Hendrick delves into the harrowing story of Billy, an Ethiopian man who was trapped in a criminal enclave in Myanmar and coerced into scamming online victims. Billy's ordeal began when he was deceived by a fake job offer in Thailand and subsequently forced to adopt…
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How Data Breaches are Fueling Financial Fraud Online with Karisse Hendrick
52:04
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52:04
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
How to Defend Against Financial Fraud from Data Breaches w/Hailey Windham
54:10
54:10
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54:10
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Hailey Windham to delve into the far-reaching impacts of data breaches on financial institutions and e-commerce merchants. They explore recent high-profile breaches, including those affecting Snowflake, Evolve Bank, and AT&T, and discuss how leaked…
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1
Defrauding Silicon Valley: Inside a Rideshare Scam
59:52
59:52
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59:52
Fraudology is presented by Sardine. In this engaging solo episode of Fraudology, host Karisse Hendrick delves into the intricate and multifaceted story of Priscilla Barbossa, a Brazilian immigrant who unwittingly became a notorious fraudster in the U.S. Karisse outlines Barbossa's fall from a successful entrepreneur in Brazil to struggling with fin…
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1
Marketing Fraud Prevention with ABNB Credit Union Randy and Kristen
54:53
54:53
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54:53
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Masterclass in E-Commerce Fraud Prevention Strategies With Sardine's Simon Taylor
59:31
59:31
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59:31
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Simon Taylor, head of strategy and content at Sardine. Together, they discuss the crucial role of information sharing and collaboration in fraud prevention within e-commerce and marketplaces, stressing the importance of fairness amidst industry com…
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1
Why "Friendly Fraud" is Costing Online Businesses Billions
31:51
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31:51
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the intricate world of friendly fraud, explaining it as fraud reason code chargebacks that are not actually fraud. Karisse highlights how the ease of filing chargebacks since 2011 has led to a surge in these incidents, putting online businesses at r…
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Fraud Beyond Dollars: The Societal Impact of Money Mules with Karen Boyer
1:01:40
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1:01:40
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Cracking Down on Fraud: Big Tech's Role in Crime Prevention w/Frank McKenna
56:24
56:24
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56:24
Fraudology is presented by Sardine. Join host Karisse Hendrick as she welcomes Frank McKenna, co-founder of Point Predictive, to discuss the alarming rise of fraud activities on mainstream social media platforms. In this episode, they delve into the operations of the Facebook group "Fraud University," the challenges in reporting and moderating frau…
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1
Data Breaches: Secret Cybersecurity Tactics to Protect Your Bank Accounts
36:35
36:35
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36:35
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the recent Evolve Bank data breach, a shocking cyber incident that exposed 155,000 sensitive consumer accounts, including unencrypted personal and financial information. With over 20GB of leaked Outlook data files from the bank's senior vice preside…
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1
8th Grade Market Research: Bridging The Fraud Awareness Gap
36:41
36:41
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36:41
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
How Europe & The US Tackle Fintech Fraud Differently with Chen Zamir
58:35
58:35
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58:35
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Chen Zamir, founder of Native Risk and fintech industry veteran. They delve into the intricate differences in fraud reduction efforts between Europe and the US, emphasizing the impacts of regulations and alternative payment methods. Chen shares his…
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1
Ethics in Banking: Preventing Fraud with Amanda Erven
43:52
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43:52
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Data Breaches Everywhere: Is Your Information Really Safe?
15:52
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15:52
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick delves into the latest surge of data breaches, including the alarming ransomware attack on the Federal Reserve by the infamous LockBit group. She outlines the potential ramifications of such breaches on the banking sector and fintech. Karisse also sheds light on the…
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1
Bridging the Gap: Fraud Prevention Insights with Compliance Expert Nyla Cortes
1:00:11
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1:00:11
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Emerging Trends in Return Fraud, Seller Fraud, and B2B fraud w/ Sardine's Soups Ranjan
48:57
48:57
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48:57
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Soups Ranjan, a partner in the fraud prevention space and key player at Sardine, now boasting 300 global customers. Together, they delve into the latest advancements in fraud detection technology, including the ability to pierce through proxies and…
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1
Ask Karisse Anything: Visa Changes, Bots & Certifications
37:28
37:28
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37:28
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick answers questions received from Fraudology listeners. She 1st revisits the recent changes to Visa's VFMP and VDMP monitoring programs, focusing on their impact on European merchants starting from April 2025. With almost 20 years of experience as a fraud consult…
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1
Protecting the Hive: Harsh Truths About Tech Support Scams
17:53
17:53
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17:53
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
The Ultimate Guide to Fraud Prevention in the Cryptocurrency World w/ Ilan Zimmer of Coinbase
58:56
58:56
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58:56
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Ilan Zimmer, Director of Payments Risk Management at Coinbase. They dive into the strategic maneuvers of scammers in Australia who exploit ignorance rather than greed, and the transnational, organized nature of these scams that often link to human …
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1
Behind-the-Scenes of a Top Refund Fraud Ring Targeting Online Retailers
48:26
48:26
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48:26
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives deep into the inner workings of a massive refund fraud operation spearheaded by Nor's Luxury Refunds. Operating through a Telegram channel with over 8000 members, this organization ran a concierge refund service from July 2020 until June 2022, targeting l…
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Credit Unions and DeFi: Becky Reed on Combatting Fraud with Web3
48:24
48:24
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48:24
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Visa's New Fraud Measures: What European Merchants Should Prepare For
38:52
38:52
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38:52
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick delves into the upcoming changes in Visa’s Acquirer Monitoring Program (VAMP) set to impact European merchants, acquirers, and payment processors. As Visa retires its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) by April 2025, the …
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1
How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights
21:12
21:12
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21:12
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data…
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1
First-party Fraud and Infrastructure for Fraud Prevention with Alex Faivusovich
33:33
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33:33
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris
1:03:25
1:03:25
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1:03:25
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators. Austin delves into the evolving landscape of fraud dr…
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1
How Telegram and Discord Are Fueling the Fraud Economy
31:29
31:29
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31:29
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms fac…
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1
Fraud Risk Assesments and the Continuous Upkeep with Dana Lawrence
41:54
41:54
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41:54
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Banking on Operation Shamrock with Cybercrime and Crypto Expert Erin West
38:39
38:39
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38:39
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Issuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on Fraudology
59:17
59:17
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59:17
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fi…
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1
The Lone Wolf Fight: Challenges of Solo Fraud Fighters with Frank McKenna
46:41
46:41
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46:41
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
The Complexities of Online Identity Document Verification w/ Gil Rosenthal
41:23
41:23
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41:23
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick and risk management consultant Gil Rosenthal discuss the complexities of Identity Document Verification (IDV) in tackling online fraud. They uncover how relying solely on traditional methods like driver's license verification is increasingly being circumvented by fr…
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1
How Scammers Make Millions Using Your Bank Details
29:34
29:34
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29:34
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse explores crucial topics in the fraud prevention sphere. This week, we delve into the newly discovered vulnerabilities in credit application fraud at Shore United Bank and discuss the broader implications for online merchants and acquiring banks. Karisse also covers regulator…
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1
Hot Potato Chargeback with Fraud Expert Karisse Hendrick
54:03
54:03
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54:03
Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Configurable to your organization’s unique risk profile, Unit21 unifies data silos into a comprehensive, end-to-end solution that helps redu…
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1
Kicking Off "Banking on Fraudology": Insights for Banking & Fintech w/ Hailey Windham
1:08:11
1:08:11
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1:08:11
Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick introduces the brand new podcast Banking on Fraudology and dives deep into a meaningful conversation with its host, Hailey Windham. Together, they set the stage for a series of enlightening discussions aimed at empowering fraud fighters and financial institutions wi…
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1
Lessons from the LexisNexis Class Action Lawsuit
39:00
39:00
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39:00
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives deep into the recent class action lawsuit against LexisNexis. Accused of unlawfully profiting from consumers' personally identifiable information, LexisNexis faces allegations highlighting serious privacy concerns under California and Illinois law, amidst…
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1
Combating Fraud in Finance: An Introduction to Banking on Fraudology
1:06:23
1:06:23
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1:06:23
Welcome for the first time to "Banking on Fraudology," where we dive deep into the world of banking and fraud prevention with your host, Hailey Windham. Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the custome…
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