It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment where ...
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Halloween Freight Broker Horror Stories | Episode 268
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Prepare for a spine-tingling Halloween special as we uncover eerie tales from the freight world, like a driver who turned an excavator into his personal playground and the unexpected shocks that make brokers’ nerves jangle. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & …
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Freight Lane Pricing | Final Mile 67
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19:58
Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss: How are freight rates determined? Are loads paying less than $2.75 per mile too cheap? Starting as a freight agent with no experience Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics -…
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Drop Trailer Programs for Freight Brokers | Episode 267
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Curious about how a small change in logistics can make a big impact? In this episode, we dive into drop trailer programs and trailer pools, showing how these strategies can improve efficiency for shippers and carriers. We explore the flexibility of drop-and-hook operations and power-only carriers, along with the importance of container management a…
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The Impacts of a FreightGuard + More Q&A | Final Mile 66
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15:48
Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss: Non-recourse vs recourse factoring How freight guards impact a carrier What to do when a driver breaks down What constitutes a TONU Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - G…
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Delegation and Growth in Freight Brokerage | Episode 266
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57:18
In this episode, we dive into the dynamics of leadership versus being a doer. Discover why leadership involves more responsibility and the importance of cultivating independence among your team members. Learn how to set clear expectations, invest in hands-on training, and embrace continuous learning in your professional journey. This episode is a t…
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Overcoming Sales Objections in Freight Brokerage | Final Mile 65
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16:53
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight broker phone systems Freight broker software Freight broker cold calling objections Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - …
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If We Had to Start All Over in Freight Brokering | Episode 265
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We were recently asked what we would do differently in freight brokering if we had to start all over again. In this episode, we're taking a ride down memory lane to the 2010's and sharing our advice on what you can do as a freight broker to maximize your chances of success. From self-education to understanding the big picture of logistics, we're sh…
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Port Strikes, New Carriers, & More Q&A | Final Mile 64
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Working with newer carriers Creating BOLs for a shipper East Coast and Gulf Coast Ports Strike Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power…
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How Factoring Works for Freight Brokers (with Steve Spoerl of Haulpay) | Episode 264
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1:03:02
Get ready for a deep dive into freight finances with Steve Spoerl, Director of Customer Success at Haulpay! In this episode, we unpack how factoring can be a game-changer for brokers and carriers, while also covering key insights on NOAs, non-recourse factoring, and even the Buffalo Bills' latest heartbreak. We also tackle the East Coast port strik…
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Rate Transparency & More Q&A | Final Mile 63
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26:05
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: The current freight broker market Rate transparency with carriers and brokers Becoming a freight agent with no experience or customers Carrier vetting solutions Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Her…
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Expedited Freight 101 (with Alex Winston of Expedite All) | Episode 263
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59:07
Join us for a conversation with Alex Winston, President of Expedite All, as he shares his journey from law to logistics and how his company handles long-haul freight with sprinter vans, box trucks, and straight trucks. We discuss the impact of a potential port strike on the supply chain, the role of freight brokers, and the resilience required in l…
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Avoiding Costly Mistakes and Payment Issues in Freight Brokerage | Final Mile 62
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29:03
Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss: Receiver Issues Double Brokered Loads Dispatching Paying Carriers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Clic…
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Exceptional Service & Effective Communication in Freight Brokerage | Episode 262
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59:31
This week on Freight 360, we explore what makes a freight brokerage truly outstanding, focusing on driver fitness, equipment maintenance, and service reliability. We discuss the potential impact of an East Coast port strike and dig into effective sales strategies, emphasizing the importance of understanding customer needs and leveraging real-time m…
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LTL, Carrier Onboarding, and Multi-Stop Lanes | Final Mile 61
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23:06
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Reefer LTL Carrier Onboarding Tools Pricing Multi-Stop Loads Volume LTL Shipments Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & …
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This is How "Real" Freight Brokers Do Business | Episode 261
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53:22
Ready to revolutionize your freight brokerage business? In episode 261 of Freight 360, we cover how to boost efficiency, build trust, and leverage tools to maximize profits. Learn key strategies for quoting loads and discover the psychology behind urgency in decision-making. This is all about how the real brokers get the job done compared to the no…
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Settling a Broker vs Carrier Dispute | Final Mile 60
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22:22
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Carrier Dispute on Layover and Redelivery Fees Freight Broker Insurance Broker vs Carrier MCs Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! …
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Freight Fraud Uncovered: Preventing Scams & Protecting Your Cargo | Episode 260
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Ever wonder how a few fraudulent truckloads of sugar could cause chaos? In this Freight 360 episode, we discuss major freight issues alongside NFL matchups like the Buffalo Bills vs. Arizona Cardinals. Beyond football, we highlight a $3.5 million federal grant for CDL schools and speculate on how the presidential election could impact GDP and shipp…
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Email Campaigns & Building Freight Brokerage Success | Final Mile 59
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37:23
Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss: How to Write Emails as a Freight Broker Funding a Startup Freight Brokerage Hiring Sales Reps How to Differentiate a Freight Brokerage Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytic…
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AI in Freight Brokerage: Automation & Cost Savings with Thilo Huellmann of Levity | Episode 259
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1:00:23
🎙️ Can AI revolutionize freight brokerage operations? In this episode, we chat with Thilo from Levity about AI’s potential to transform the industry. We start with a celebration of Thilo's wedding, then dive into how AI tools like Levity are streamlining communication, automating load sourcing, and managing outdated systems. We also cover the lates…
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Getting Hired & Paying Carriers as a Startup | Final Mile 58
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25:23
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Agent Positions Outside of the US Getting Hired as a Freight Broker With No Experience How to Pay Carriers as a Startup Freight Brokerage Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight &…
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Supply Chain 101 | Episode 258
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54:49
Join us in an episode about the complex web of international supply chains, providing a high-level overview from raw materials to finished goods. We explore the roles of bonded carriers and warehouses, and how they help companies manage costs and defer taxes. You’ll gain a foundational understanding of how goods move efficiently across borders, tou…
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Offshore Hiring, Quoting, & Freight Agents | Final Mile 57
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Offshore freight brokers Quoting customers Freight broker vs freight agent Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carrier…
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The Risks of Starting a Freight Brokerage | Episode 257
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1:01:34
Ever wondered what it really takes to start your own freight brokerage? Join us as we uncover the essential considerations and provide a comprehensive guide to navigating this competitive industry. If you are considering starting a brokerage versus becoming a freight agent, we break down the pros and cons to both options. Support Our Sponsors: Quik…
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FOB Freight, Detention, & Intermodal Brokering | Final Mile 56
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33:50
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: “FOB” Shipments Detention Pay Intermodal Brokering Late Paying Customers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers:…
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How to Bid RFPs in Freight | Episode 256
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1:00:38
Can market volatility be your secret weapon in the freight industry? Join us on Freight 360 as we navigate the ever-changing landscape of extreme weather impacts, pricing strategies, and the latest in sports excitement. We kick off the episode by examining the recent hurricane in Florida and tornado in Buffalo, shedding light on the undeniable impo…
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Freight Bids, Ethical Practices, & Detention Policies | Final Mile 55
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27:16
Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: Submitting RFPs Customers Falsely Committing Freight Detention Approval Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers…
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Sales Follow-Ups & Communication | Episode 255
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1:02:17
Ever wondered why some sales follow-ups build lasting client relationships while others fall flat? Join us as we master the art of effective sales follow-ups, exploring empathetic listening, purposeful openings, and parallels to streaming services' relentless ads. We'll also touch on the latest Olympic feats and CH Robinson's anticipated Q2 earning…
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Winning Customers, Avoiding Risks, & Managing Freight Effectively | Final Mile 54
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24:51
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Follow Up Verifying a Leased-On Driver How Detention Works for Freight Brokers How Many Loads Can a Freight Broker Move? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics…
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Global Maritime Shipping with Sal Mercogliano | Episode 254
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1:06:43
Get ready for an in-depth look at global shipping logistics, where we compare the roles of merchant mariners to airline pilots and discuss the economic and technological shifts in the industry. From the evolution of container ownership to the impact of geopolitical events, Sal provides a comprehensive overview of the changes shaping modern shipping…
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Auto Shipping, Sales Tactics, Leased-On Drivers, & More | Final Mile 53
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26:36
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Car Hauling Leverage When Booking Loads Leaving Voicemails Capital Requirements for Freight Brokers Leased-On Drivers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off you…
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Creating & Using SOPs in Freight Brokerage | Episode 253
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1:02:43
Leadership and growth take center stage in this episode. It's not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of SOPs in building a resilient organization. Learn how to transition employees to self-reliance, leverage tools for training documentation, and…
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Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52
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21:36
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Credit Approval with a Factoring Company How Fast Do Freight Brokers Make Money? Back-Solicitation for Carriers Signs of Double Brokering Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analyti…
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The BEST Freight Broker Tools of 2024 | Episode 252
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1:09:30
It's 2024, and the freight broker world has evolved a TON in the recent years. With that change has come new products and tech tools to help us get the job done. Join us in this episode where we break down our favorite tools for freight brokers. From getting freight rates to preventing fraud, we've got you covered. Support Our Sponsors: QuikSkope -…
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Starting Out as a Freight Broker & Ethical Co-Brokering | Final Mile 51
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20:34
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: TMS for New Freight Brokers Verifying Carrier Identity Co-Broker Contracts Starting a Brokerage While Driving a Truck Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off you…
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Understanding Freight Broker Margins | Episode 251
1:01:28
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1:01:28
Managing margins in freight brokerage is no small feat. We'll discuss the strategies to balance shipper and carrier needs, the nuances of carrier pricing, and the importance of maintaining healthy margins for financial stability. We offer practical tips on strategic timing in booking loads and effective negotiation tactics, all while underscoring t…
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Selling & Success in Freight Brokerage | Final Mile 50
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23:49
Nate, Ben, & Stephen answer your freight brokering questions and discuss: Tips to Succeed in Freight Brokering How to Find Leads How to Get a Shipper on the Phone Changes in How Money Moves Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first…
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Cybersecurity Insights for the Freight Industry (with Erika Voss of DAT) | Episode 250
1:06:36
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1:06:36
Ever wondered how cybersecurity intersects with the logistics and freight industry? Discover these critical insights in our 250th milestone episode of Freight 360, featuring an exceptional guest, Erika Voss from DAT. Erika takes us through her unique career journey from physical security and emergency management to championing cybersecurity in the …
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Transform Your Sales Conversations & Handle Payment Disputes | Final Mile 49
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36:02
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Book and Podcast Recommendations for Freight Brokers Handling Objections Reefer LTL Hostage Loads Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Po…
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Produce Transportation with Blue Book Services | Episode 249
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55:46
Ready to master the logistics of produce transportation and uncover the intricacies of freight brokerage? Join us on Freight 360 as we sit down with Jeff Lair from Produce Blue Book to explore the world of produce commodities. We kick things off by discussing the recent heat waves in Chicago and Buffalo and then shift gears to recap the U.S. Open a…
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Cold Calling, High Value Shipments, & More | Final Mile 48
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44:27
Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss: How to get produce shippers What happens when insurance lapses? Insuring high value cargo Do freight agents need an LLC? Battling cold calling struggles Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT …
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First Year as a Freight Broker | Episode 248
1:08:06
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1:08:06
Have you ever wondered what it's really like to be in your first year as a new freight broker? This week, we're interviewing a new freight broker to see what it's really like to get in the trenches and do the job! Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics …
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This is How You Get Customers as a Freight Broker! | Final Mile 47
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19:59
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: What kinds of shippers do freight brokers prospect? Building a carrier network as a new broker Double broker signs Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your f…
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Keys to Building a Successful Freight Brokerage | Episode 247
1:02:57
1:02:57
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1:02:57
Can you imagine launching a successful freight brokerage from scratch? This episode of Freight 360 is your ultimate guide, packed with actionable insights on everything from securing your first customers to building rock-solid relationships with carriers. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Ser…
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Carrier Goes Out of Business While In-Transit! | Final Mile #46
29:42
29:42
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29:42
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Registering a freight brokerage in multiple states Websites for freight brokers to bid on loads What to do if a carriers goes out of business while in transit Paying detention at “first come, first serve” facilities Support Our Sponsors: QuikSkope - Get a Free Trial: Cli…
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Covering the First Load with a new Shipper | Episode 246
1:02:27
1:02:27
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1:02:27
Ever wondered how to find reliable carriers when traditional methods fall short? In this episode of the Freight 360 podcast, we’re not just sharing tips; we're offering actionable strategies that will revolutionize your freight brokerage approach. From prospecting and carrier sourcing to setting realistic client expectations, we’re covering all the…
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How to Find and Call Shippers | Final Mile #45
26:04
26:04
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26:04
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Bond vs Trust Zoominfo and Lead Generation Tools Pros and Cons of Drayage Who to Cold Call (Which Job Titles) Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% …
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Freight Claims 101 (with Freightclaims.com) | Episode 245
59:15
59:15
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59:15
Join us as Mike Schember and Brad Berlin from FreightClaims.com unveil their revolutionary three-step wizard for managing freight claims. Utilizing AI and OCR technology, they transform this critical but often complex process into something much more manageable. Tune in to discover the intricacies of freight claims, from legalities and insurance to…
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Legal Double Brokering for Freight Brokers!? | Final Mile #44
25:12
25:12
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25:12
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Double Brokering vs Co-Brokering Brokers working with other brokers Brokers with trucks Pricing based on load weight Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your…
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CSA Scores Explained - Carrier Safety and Broker Compliance | Episode 244
1:02:46
1:02:46
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1:02:46
Join us for an in-depth exploration of the freight brokering landscape, focusing on the Federal Motor Carrier Safety Administration's (FMCSA) mission and the critical role brokers play in vetting carriers. We'll dive into the intricacies of DOT week and discuss the importance of the Safety Measurement System (SMS) and Compliance, Safety, and Accoun…
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Do Motor Carriers Need Freight Brokers? | Final Mile #43
30:31
30:31
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30:31
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: International Shipments for Freight Brokers Do Carriers Need Freight Brokers? Cold Calling Success Rates Hot Shot Shipping Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% of…
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