It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment where ...
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Becoming a Broker, Detention Fees, and Broker Transparency | Final Mile 76
30:56
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30:56
Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: Becoming a Broker: W2 vs. agent for beginners? Tarping Issue: Who’s liable for untarped $10K damaged load? Reefer Trucks: Are 26’ reefer trucks worth it for LTL? Transparency: Why don’t brokers share shipment profits with carriers? Detention Fees: Raise fees to $250/ho…
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Negotiating, Low Margin Freight, and Commissions | Final Mile 74
22:26
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22:26
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Negotiating rates with motor carriers High volume, low margin freight for freight brokers Hiring agents, sub-agents, and employees for a freight brokerage Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT …
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Small Brokerage Growth vs Carriers | Episode 274
1:05:36
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1:05:36
Can AI-generated voices replace human interaction in freight? This episode dives into how tech advancements and market trends are reshaping freight brokerage, creating opportunities for growth. We share insights on the evolving demand for brokerage education and how small brokerages can thrive through strategic acquisitions and better resources. Pl…
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Layover Fees, Transparency Debate, and More Q&A | Final Mile 73
27:33
27:33
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27:33
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: - Customers that won’t use brokers - Delivery Appointment Issues - Broker Margin Transparency - Power Only Load Outs Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your…
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Freight Broker Evolution - From 1935 to 1980 and Beyond | Episode 273
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57:33
Dive into the evolution of freight brokerage, from the Motor Carrier Acts of 1935 and 1980 to the transparency mandates of CFR 371.3(c), reshaping the industry into a dynamic and competitive space. Discover how deregulation transformed brokers from salespeople into critical financial facilitators, similar to Uber’s disruption of the taxi industry. …
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Backhauls, Tariffs, and More Q&A | Final Mile 72
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20:00
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Trailer load outs Tariff impact on freight and prices Backhaul pricing and load-to-truck ratio Operating with two authorities (asset & broker) Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & An…
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The Truth Behind Rate Transparency | Episode 272
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58:52
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58:52
Our latest Freight 360 episode promises to unravel the complexities of the freight brokerage market. Get ready to explore the hot-button issue of rate transparency and the implications of CFR 371.3(c), a topic that has stirred much debate within the industry. What is it? Why was it created? Why is everyone talking about it now? We answer all of tha…
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Taxes and Legal Challenges in Freight Brokerage | Final Mile 71
18:41
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18:41
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Tax lawyers for freight brokers Finding shippers and using shipper lists Sourcing open deck trailers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT…
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From CIA to Changing the Freight World (Ryan Joyce of GenLogs) | Episode 271
1:03:59
1:03:59
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1:03:59
Meet Ryan Joyce of GenLogs, a former CIA operative revolutionizing freight with intelligence-driven strategies. In this episode, we dive into his innovative approach to combating fraud, optimizing logistics, and deploying cutting-edge roadside sensors to give brokers and shippers actionable insights into carrier operations. GenLogs is making waves …
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Navigating Market Trends and Carrier Assessments in Freight Brokerage | Final Mile 70
17:40
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17:40
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: How to track the freight broker market trends Background checks for freight broker new hires The impact of the age of a motor carrier authority Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & A…
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Agent Model Risks (with Matt Perkins) | Episode 270
1:00:07
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1:00:07
Matt Perkins from BTB Logistics returns for a no-holds-barred look at the freight brokerage industry, diving into the agent model’s risks. We also talk about recent news in the freight space and what the future could hold. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & A…
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Blancing Dual Authorities and More Q&A | Final Mile 69
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19:08
Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss: Freight broker surety bond Integrating your brokerage and carrier companies Pricing fuel for reefer loads Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year…
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Learning New Commodities and Equipment | Episode 269
53:31
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53:31
Learn to anticipate seasonal demands and expand your book of business with strategies for engaging new commodities and adapting to industry changes. We’ll explore the power of first principles thinking, inspired by Elon Musk, to tackle logistics challenges with a fresh perspective. Plus, discover how thoughtful questioning and continuous learning c…
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Handling Heated Conversations and Q&A | Final Mile 68
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27:53
Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss: LTL pricing Handing heated conversations with carriers Funding a freight brokerage Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers &…
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Halloween Freight Broker Horror Stories | Episode 268
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46:45
Prepare for a spine-tingling Halloween special as we uncover eerie tales from the freight world, like a driver who turned an excavator into his personal playground and the unexpected shocks that make brokers’ nerves jangle. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & …
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Freight Lane Pricing | Final Mile 67
19:58
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19:58
Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss: How are freight rates determined? Are loads paying less than $2.75 per mile too cheap? Starting as a freight agent with no experience Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics -…
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Drop Trailer Programs for Freight Brokers | Episode 267
56:06
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56:06
Curious about how a small change in logistics can make a big impact? In this episode, we dive into drop trailer programs and trailer pools, showing how these strategies can improve efficiency for shippers and carriers. We explore the flexibility of drop-and-hook operations and power-only carriers, along with the importance of container management a…
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The Impacts of a FreightGuard + More Q&A | Final Mile 66
15:48
15:48
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15:48
Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss: Non-recourse vs recourse factoring How freight guards impact a carrier What to do when a driver breaks down What constitutes a TONU Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - G…
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Delegation and Growth in Freight Brokerage | Episode 266
57:18
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57:18
In this episode, we dive into the dynamics of leadership versus being a doer. Discover why leadership involves more responsibility and the importance of cultivating independence among your team members. Learn how to set clear expectations, invest in hands-on training, and embrace continuous learning in your professional journey. This episode is a t…
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Overcoming Sales Objections in Freight Brokerage | Final Mile 65
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16:53
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight broker phone systems Freight broker software Freight broker cold calling objections Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - …
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If We Had to Start All Over in Freight Brokering | Episode 265
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53:45
We were recently asked what we would do differently in freight brokering if we had to start all over again. In this episode, we're taking a ride down memory lane to the 2010's and sharing our advice on what you can do as a freight broker to maximize your chances of success. From self-education to understanding the big picture of logistics, we're sh…
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Port Strikes, New Carriers, & More Q&A | Final Mile 64
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28:47
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Working with newer carriers Creating BOLs for a shipper East Coast and Gulf Coast Ports Strike Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power…
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How Factoring Works for Freight Brokers (with Steve Spoerl of Haulpay) | Episode 264
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1:03:02
Get ready for a deep dive into freight finances with Steve Spoerl, Director of Customer Success at Haulpay! In this episode, we unpack how factoring can be a game-changer for brokers and carriers, while also covering key insights on NOAs, non-recourse factoring, and even the Buffalo Bills' latest heartbreak. We also tackle the East Coast port strik…
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Rate Transparency & More Q&A | Final Mile 63
26:05
26:05
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26:05
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: The current freight broker market Rate transparency with carriers and brokers Becoming a freight agent with no experience or customers Carrier vetting solutions Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Her…
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Expedited Freight 101 (with Alex Winston of Expedite All) | Episode 263
59:07
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59:07
Join us for a conversation with Alex Winston, President of Expedite All, as he shares his journey from law to logistics and how his company handles long-haul freight with sprinter vans, box trucks, and straight trucks. We discuss the impact of a potential port strike on the supply chain, the role of freight brokers, and the resilience required in l…
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Avoiding Costly Mistakes and Payment Issues in Freight Brokerage | Final Mile 62
29:03
29:03
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29:03
Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss: Receiver Issues Double Brokered Loads Dispatching Paying Carriers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Clic…
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Exceptional Service & Effective Communication in Freight Brokerage | Episode 262
59:31
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59:31
This week on Freight 360, we explore what makes a freight brokerage truly outstanding, focusing on driver fitness, equipment maintenance, and service reliability. We discuss the potential impact of an East Coast port strike and dig into effective sales strategies, emphasizing the importance of understanding customer needs and leveraging real-time m…
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LTL, Carrier Onboarding, and Multi-Stop Lanes | Final Mile 61
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23:06
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Reefer LTL Carrier Onboarding Tools Pricing Multi-Stop Loads Volume LTL Shipments Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & …
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This is How "Real" Freight Brokers Do Business | Episode 261
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53:22
Ready to revolutionize your freight brokerage business? In episode 261 of Freight 360, we cover how to boost efficiency, build trust, and leverage tools to maximize profits. Learn key strategies for quoting loads and discover the psychology behind urgency in decision-making. This is all about how the real brokers get the job done compared to the no…
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Settling a Broker vs Carrier Dispute | Final Mile 60
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22:22
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Carrier Dispute on Layover and Redelivery Fees Freight Broker Insurance Broker vs Carrier MCs Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! …
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Freight Fraud Uncovered: Preventing Scams & Protecting Your Cargo | Episode 260
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53:25
Ever wonder how a few fraudulent truckloads of sugar could cause chaos? In this Freight 360 episode, we discuss major freight issues alongside NFL matchups like the Buffalo Bills vs. Arizona Cardinals. Beyond football, we highlight a $3.5 million federal grant for CDL schools and speculate on how the presidential election could impact GDP and shipp…
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Email Campaigns & Building Freight Brokerage Success | Final Mile 59
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37:23
Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss: How to Write Emails as a Freight Broker Funding a Startup Freight Brokerage Hiring Sales Reps How to Differentiate a Freight Brokerage Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytic…
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AI in Freight Brokerage: Automation & Cost Savings with Thilo Huellmann of Levity | Episode 259
1:00:23
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1:00:23
🎙️ Can AI revolutionize freight brokerage operations? In this episode, we chat with Thilo from Levity about AI’s potential to transform the industry. We start with a celebration of Thilo's wedding, then dive into how AI tools like Levity are streamlining communication, automating load sourcing, and managing outdated systems. We also cover the lates…
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Getting Hired & Paying Carriers as a Startup | Final Mile 58
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25:23
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Agent Positions Outside of the US Getting Hired as a Freight Broker With No Experience How to Pay Carriers as a Startup Freight Brokerage Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight &…
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Supply Chain 101 | Episode 258
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54:49
Join us in an episode about the complex web of international supply chains, providing a high-level overview from raw materials to finished goods. We explore the roles of bonded carriers and warehouses, and how they help companies manage costs and defer taxes. You’ll gain a foundational understanding of how goods move efficiently across borders, tou…
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Offshore Hiring, Quoting, & Freight Agents | Final Mile 57
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19:27
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Offshore freight brokers Quoting customers Freight broker vs freight agent Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carrier…
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The Risks of Starting a Freight Brokerage | Episode 257
1:01:34
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1:01:34
Ever wondered what it really takes to start your own freight brokerage? Join us as we uncover the essential considerations and provide a comprehensive guide to navigating this competitive industry. If you are considering starting a brokerage versus becoming a freight agent, we break down the pros and cons to both options. Support Our Sponsors: Quik…
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FOB Freight, Detention, & Intermodal Brokering | Final Mile 56
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33:50
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: “FOB” Shipments Detention Pay Intermodal Brokering Late Paying Customers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers:…
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How to Bid RFPs in Freight | Episode 256
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1:00:38
Can market volatility be your secret weapon in the freight industry? Join us on Freight 360 as we navigate the ever-changing landscape of extreme weather impacts, pricing strategies, and the latest in sports excitement. We kick off the episode by examining the recent hurricane in Florida and tornado in Buffalo, shedding light on the undeniable impo…
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Freight Bids, Ethical Practices, & Detention Policies | Final Mile 55
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27:16
Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: Submitting RFPs Customers Falsely Committing Freight Detention Approval Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers…
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Sales Follow-Ups & Communication | Episode 255
1:02:17
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1:02:17
Ever wondered why some sales follow-ups build lasting client relationships while others fall flat? Join us as we master the art of effective sales follow-ups, exploring empathetic listening, purposeful openings, and parallels to streaming services' relentless ads. We'll also touch on the latest Olympic feats and CH Robinson's anticipated Q2 earning…
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Winning Customers, Avoiding Risks, & Managing Freight Effectively | Final Mile 54
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24:51
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Follow Up Verifying a Leased-On Driver How Detention Works for Freight Brokers How Many Loads Can a Freight Broker Move? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics…
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Global Maritime Shipping with Sal Mercogliano | Episode 254
1:06:43
1:06:43
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1:06:43
Get ready for an in-depth look at global shipping logistics, where we compare the roles of merchant mariners to airline pilots and discuss the economic and technological shifts in the industry. From the evolution of container ownership to the impact of geopolitical events, Sal provides a comprehensive overview of the changes shaping modern shipping…
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Auto Shipping, Sales Tactics, Leased-On Drivers, & More | Final Mile 53
26:36
26:36
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26:36
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Car Hauling Leverage When Booking Loads Leaving Voicemails Capital Requirements for Freight Brokers Leased-On Drivers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off you…
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Creating & Using SOPs in Freight Brokerage | Episode 253
1:02:43
1:02:43
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1:02:43
Leadership and growth take center stage in this episode. It's not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of SOPs in building a resilient organization. Learn how to transition employees to self-reliance, leverage tools for training documentation, and…
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Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52
21:36
21:36
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21:36
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Credit Approval with a Factoring Company How Fast Do Freight Brokers Make Money? Back-Solicitation for Carriers Signs of Double Brokering Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analyti…
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The BEST Freight Broker Tools of 2024 | Episode 252
1:09:30
1:09:30
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1:09:30
It's 2024, and the freight broker world has evolved a TON in the recent years. With that change has come new products and tech tools to help us get the job done. Join us in this episode where we break down our favorite tools for freight brokers. From getting freight rates to preventing fraud, we've got you covered. Support Our Sponsors: QuikSkope -…
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Starting Out as a Freight Broker & Ethical Co-Brokering | Final Mile 51
20:34
20:34
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20:34
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: TMS for New Freight Brokers Verifying Carrier Identity Co-Broker Contracts Starting a Brokerage While Driving a Truck Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off you…
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Understanding Freight Broker Margins | Episode 251
1:01:28
1:01:28
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1:01:28
Managing margins in freight brokerage is no small feat. We'll discuss the strategies to balance shipper and carrier needs, the nuances of carrier pricing, and the importance of maintaining healthy margins for financial stability. We offer practical tips on strategic timing in booking loads and effective negotiation tactics, all while underscoring t…
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Selling & Success in Freight Brokerage | Final Mile 50
23:49
23:49
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23:49
Nate, Ben, & Stephen answer your freight brokering questions and discuss: Tips to Succeed in Freight Brokering How to Find Leads How to Get a Shipper on the Phone Changes in How Money Moves Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first…
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