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Contractor Cents

Ruth King

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Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
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Leadership With Heart

Heather R. Younger, J.D.

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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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Culture Change RX

Capstone Leadership Solutions

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Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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Careers Unwrapped

We Are Futures

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Welcome to Careers Unwrapped, where we explore the raw, honest, stories of people who are making it to the top of their careers, to help you with yours. With your host Mark Fawcett, we invite our guests from a variety of industries to break down the guidance and skills they wish they’d had when they started their careers. Advice you can put into action in your life.
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We talk with employers, benefits advisors, technology innovators, and other experts in wellness, human resources, and healthcare."Healthcare on the Rocks" is a production of Springbuk. Imagine a world where every healthcare decision is backed and guided by data. Springbuk is the health data analytics solution that equips you with the insights and expertise you need to sharpen your benefits strategy, advance employee health, and contain costs. Unlike legacy data warehouses, we simplify data-d ...
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CDG BizCast

Creativity Design Group

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Christian Gonzales, Owner of Houston marketing firm Creativity Design Group (CDG) discusses several topics related to business management and consumer affairs. Join us for our bi-monthly podcast as we discuss marketing, business management, customer satisfaction, fraud fighting and other important business matters. Check out Creativity Design Group at https://www.creativitydesigngroup.com and learn more about our graphic design and digital marketing services.
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Relationships at Work - your honest guide to building workplace connections and avoiding leadership blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing ...
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All Things Considered CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention. In listening to our show you can expect discussions on timely topics, with guests acro ...
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Non-Rev Lounge

Monique, Lara and Tyler

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Non-Rev Lounge is an airline employee travel and aviation podcast. Monique, Lara and Tyler work as Gate Agent, Flight Attendant, and Ramper they discusses our non-rev travels as well as having guests on to share their trips and tips. Stay in touch with us on Twitter @NonRevLoungePod and Instagram.com/nonrevloungepodcast
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The Global Xperience

Bryce Cressy & Natalie Billson

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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Ëlabba®️ DIGITAL™️ is a place for event and non-event professionals and those in the entertainment industry. 'Your Ëvents and Ëntertainment Podcast' always brings support to other businesses in need of these services. Esther DCS will give you actionable steps in each episode with the most important strategies for starting, scaling your business in the ëvents and ëntertainment industry and for living an ënjoyable life ëxperience for YOU and your ËMPLOYEES. Ëlabba.®️ DIGITAL™️ helps your busin ...
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Culture Secrets

Chellie Phillips

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Culture is what causes things to happen inside an organization - both good and bad. It's the heart and guts of a company and it is what determines is they are successful or not. Join author, speaker and culture expert Chellie Phillips as she delves into what makes people-centered cultures in the workplace unique. She packs each episode with ideas, strategies and real-world learning to help you build workplaces where both employees and companies thrive.
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VitalBytes Podcast

VitalSmartsANZ

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Welcome to the VitalBytes Podcast, brought to you by VitalSmarts Australia New Zealand. Join us for award-winning strategies that will help you increase employee satisfaction, improve accountability and transform your corporate culture.
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Are you a gym owner or manager looking to improve conversions from prospects to members, member satisfaction, employee retention, innovation and profitability? Many fitness podcasts focus solely on lead generation, but we believe the real key to long-term success lies in effective leadership and reducing churn of both staff and members. Host Justin "JT" Tamsett, a leader in the global fitness and wellness culture, brings you actionable advice from multiple industry experts in each episode. W ...
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The Seal Podcast

Check A Pro

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People buy from people they like and trust and The Seal of Security and Confidence from TheSeal.com is the bridge to like and trust. The combination of SEAL-MAIL ( including ID card image, written and video bio, most recent positive reviews for employee) and top quality employee IDs signifying a successful background check are a winning combination. Companies with The Seal of Security and Confidence enjoy higher close rates, margins and customer satisfaction. Customers only refer companies t ...
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Restaurant Success Club Podcast

Monte Silva, Restaurant Coach

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Welcome to the "Restaurant Success Club" podcast, hosted by Monte Silva, a distinguished High Performance Executive Restaurant Coach with a storied career in propelling small independent restaurants to unprecedented heights. With a keen focus on driving top-line revenue, expanding the bottom line, and mastering the art of attracting, developing, and retaining a high-performance team, Monte has established himself as an indispensable leader in the restaurant industry. His expertise doesn't st ...
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Well-Oiled Operations with Stacy Tuschl

Stacy Tuschl

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Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business o ...
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Being Deskless with Anthill

Anthill

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Being Deskless with Anthill explores all things deskless - who makes up this population, best practices for engaging and communicating with them, and other tips and tricks to help you navigate this often overlooked workforce. Anthill offers award-winning solutions for employees who don't sit at a desk. We give organizations the tools to enable open, ongoing communication with their deskless employees through text messaging resulting in reduced turnover and increased employee satisfaction.
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Spilling the T

Spilling the T

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Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing. At the MBTA, we believe in transparency, open communication, and continuous improvement. That's why we've created this podcast—to give you a firsthand look at the challenges we face, the innovative solutions we're implementing, and the dedicate ...
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Everyday Mindfulness Show

Holly Duckworth

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The Everyday Mindfulness Show is the premier podcast that is bridging personal mindfulness practices to mindful leadership in the workplace. Join host, Holly Duckworth, CAE, CMP, LSP, & CEO of Leadership Solutions Intl., as she interviews leaders in the mindful leadership industry. Researchers, doctors, lawyers, authors, chief officers and more explore how they are improving corporate culture. By increasing employee satisfaction, financial prosperity and customer experience, they are expandi ...
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ADAI Author Driven AI

ADAI Solutions

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In this podcast your hosts Lara Helmling and Lliam Leosh offer real talk about this cutting edge tool: chat-based AI. They focus on how to leverage AI-powered writing in authorship and in the workplace for greater employee satisfaction, retention, creativity, and productivity while shedding light on the controversies regarding it (are robots really going to take over the world?). Listen for discussions on the legal and ethical issues surrounding this revolutionary technology. With decades of ...
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A Server's Journey

Rocky DeStefano

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A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee ret ...
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The Squeal

PIC, pic.com

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Hello and welcome to 'The Squeal', PIC’s swine management podcast, featuring in-depth conversations on topics that matter to you. PIC is the global leader in swine genetics. At PIC, our goal is to make our customers the most successful pig producers by providing them with the best genetics. We know our business success depends on yours..
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People-Powered Solutions

Lori-Ann Duguay

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At this very moment, 1 in 4 of your current employees are looking for work outside your company. Our show provides expert tips, tricks and solutions to help you create the workplace culture that attracts and keeps the talent you need to thrive! We want to help you create that "unicorn" employee experience that will have people lining up to work for you and that will lead to happy, motivated and productive employees!
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Scaling Culture

Scaling Culture

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Join Ron Lovett (who is obsessed with culture) as he speaks with thought leaders who share their experiences with building incredible high performing cultures.
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Let’s be honest…it’s bad out there. Did you know teachers are twice as likely to experience stress as the general population? Or that 90% of teachers have experienced burnout symptoms in the last year? In this podcast, we’ll speak with educational leaders, former educators, and industry experts to better understand the employee experience in education. We’ll dig deep into causes of teacher burnout and transitions into other professions, and we’ll discuss strategies school leaders can impleme ...
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The Tracy Talks Talent Podcast provides insights for employers from staffing industry leader Tracy Taylor Smith. For over 13 years Tracy Taylor Smith has helped companies large and small--emerging to Fortune 500, improve operational efficiency and increase customer satisfaction through talent acquisition and staffing.
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Power Past the Competition

John Latka

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This podcast is for those working in automotive retail. Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management. The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture ...
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Insight into the Elements of Process Safety

Smith & Burgess: Process Safety Experts

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Housing over 250 years of collective Process Safety expertise, Smith & Burgess has built our reputation on providing only the highest level of customer satisfaction combined with practical, realistic solutions. Our tenured engineering experience enables us to make reasonable assumptions that meet industry standards but do not burden the owners with excessive concerns. Come see why Smith & Burges' clients call us their "Trusted Process Safety Advisors."
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Using over 1.5 million assessments from leaders across the world, renowned psychometrician Joe Folkman and leadership legend Jack Zenger are here to settle the debates and let the data speak for itself. Each week they analyze different leadership traits, trends, and what it really takes to get to the 90th percentile. These short episodes feature compelling stories, research, and actions that leaders can take to improve. To learn more visit https://zengerfolkman.com/podcast/.
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HR Data Labs podcast

David Turetsky

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The HR Data Labs® podcast is dedicated to Human Resource professionals hearing the latest thoughts of innovators and experts from around the world of business focusing on HR Process, Technology, Regulations, Data and Analytics. Sometimes we may get passionate or a little carried away, but we are always fun and insightful. Podcast website at http://hrdatalabs.com. HR Data Labs is a registered trademark of David Turetsky. Reg. U.S. Pat. & TM Off.
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Deliver the X Podcast

Rob Dube

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Welcome to Deliver The X podcast. I'm Rob Dube, President and Co-Founder of imageOne, and during our podcast, we'll learn how extraordinary teams deliver extraordinary customer experiences. My business partner Joel Perlman and I met in grade school. In high school, we started selling Blow Pop lollipops out of our locker. We'd buy them for a nickel and resell them for a quarter. Of course, that was a pretty nice profit margin, but more importantly, we just really enjoyed taking care of the ki ...
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Digitally Irresistible

Bernie Borges, V.P. Global Content Marketing at iQor

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On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.
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Payroll Outsourcing

reetikapaysquare

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The year was 2016 when India saw its first transaction through a QR code. Additionally, the recent innovations are the blockchain and NFT. Transaction technology has visibly changed over the years leading to new IT job roles in BFSI industries. Banking HRs are rolling up their sleeves to recruit and train this new wave of Fintech talent. The next mission is to cut costs, boost efficiency, and provide challenging roles to the workforce. HRs are focussing on these core activities while delegat ...
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Persevere To Excel

Deo Mwano Consultancy

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'Persevere To Excel' podcast features remarkable & unfiltered true stories about Perseverance, Personal Growth, & Success. Host, Deo Mwano believes everyone has the capacity to do great things if they are willing to do the work. We hope these stories of perseverance inspire you to always strive for excellence. Exceeding the average takes sustained effort. But what is perseverance? Perseverance is often mistaken for “toughing it out.” But toughing it out is an adrenaline rush, good for the sh ...
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Turning the Table

Adam Lamb

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Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of running a restaurant in favor of innovative solutions to our industry's most persistent challenges. Sponsored by Evocalize
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Executive Education

University of Southern Queensland

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This short series, created by the University of Southern Queensland's School of Business, takes you on a journey to explore how you can leverage your leadership identity, make decisions strategically, and build a high-performance culture to help your business succeed.
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Hosted by Christie Hoffman, Flip Flops & People Ops is the show that teaches you how to build a better culture by putting your employees first! This podcast breaks down proven strategies and summarizes easy takeaways for organizations of any size to start making their employees feel more engaged, empowered, and connected.
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From the eye of iolite

From the eye of iolite

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We report with an eye on building businesses by focusing on customers, through interviews with entrepreneurs and business owners, and important lessons learned from organizations that have succeeded or failed.
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The Auto Advice Podcast

Toyota of Cool Springs

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Welcome to The Auto Advice Podcast, the show that helps you navigate the automotive world, take good care of your vehicle, and be in control of the car-buying process. Hosted by Toyota of Cool Springs, located at 1875 West McEwen Drive, Franklin, TN 37067. Shop our inventory: https://www.toyotaofcoolsprings.com/
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Vision | The Care Leaders' Podcast

Home Care Pulse

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Welcome to Vision: The Care Leaders’ Podcast—a podcast that gives you an inside look at what’s happening in home care, home health, and hospice. Hosts Linda Leekley and Amanda Sternklar sit down with industry leaders to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers across the nation. Catch a new episode of Vision every other Tuesday.
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Details In this episode of The 90th Percentile, hosts BreAnne Okoren and Joe Folkman explore the powerful connection between leadership, employee engagement, and customer satisfaction. Drawing on research and real-world examples from companies like Sears and Zappos, they discuss how effective leadership drives employee engagement, which in turn boo…
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Send us a text Summary: Chris Fusco is the SVP of Research and Content Creation at Salary.com and a career compensation professional who has worked in both corporate and consulting environments. In this episode, Chris talks about defining job satisfaction in organizations; how to figure out if your employees are satisfied with their jobs; and what …
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In this episode of Relationships at Work, host Russel Lolacher sits down with Morgan Williams, co-founder and CEO of Peak HR, and founder of MWHR Consulting, to discuss the growing disconnect between executives and employees in today’s workplace. Drawing on her extensive experience in HR, psychology, and conflict management, Morgan dives into the r…
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This week Tyler takles about his recenty trip with his wife to Venice and Athens. back for show notes StaffTraveler Is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://shop.stafftraveler.com/products/stafftraveler-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use…
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As a Caring Leader®, tough conversations are your power move! Tackling issues head-on keeps your team performing and prevents bigger problems later. Addressing conflicts and giving feedback builds trust and helps your team grow. If you truly care about your team, mastering difficult conversations is a must—learn how in this video! WHEN YOU’RE READY…
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Free P&L Statement and Balance Sheet What if you could hire and manage the perfect salesperson? Ok, you might call that person a comfort consultant or some other title. What would the perfect salesperson do for your bottom line? Jonathan Whistman has the proven methodologies for hiring that perfect salesperson. He is the author of the Sales Boss: T…
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On this episode of Spilling the T, we speak with Michael Muller, the Executive Director of Commuter Rail at the MBTA. Michael tells us how Commuter Rail service has been changing since the pandemic, shares the plan to increase Commuter Rail service frequency and electrify the service, and what the future holds for Commuter Rail as a whole. Join us …
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In this episode, we dive into the concept of moral imagination as an antidote to the arrogant assumptions that can easily creep into leadership. Inspired by Jacqueline Novogratz's book Manifesto For A Moral Revolution, we explore how leaders can envision a more just and inclusive future by embracing humility, empathy, and authenticity. We'll discus…
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Send us a text Summary: Stefanie Krievins is the President of The Change Architects, a business coaching firm that helps organizations develop upskilling and change management programs. In this episode, Stefanie talks about the challenges organizations face when seeking to roll out upskilling programs; how organizations know if their employees need…
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In this episode of the Well-Oiled Operations™ podcast, Stacy dives into the five essential systems every business needs to operate smoothly and profitably. Highlighting the staggering fact that 90% of startups fail within the first few years, Stacy stresses the importance of streamlined systems to minimize risk and ensure long-term success. She off…
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Are you looking for a unique and effective way to market your gym, attract new members and retain members and staff? Podcasting is the answer. In this episode, we chat with podcast producer Jamie Kennedy, exploring how gyms can leverage podcasts to build community, increase member and staff retention, and position themselves as thought leaders in t…
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Send us a text Episode Summary: In this episode, we interview Evan Siegel, who transitioned from a 16-year career in retail banking to eGain, where he leverages AI, machine learning, and knowledge management to enhance customer experiences. Discussing the challenges of outdated tools in contact centers and how modern knowledge management systems po…
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Send us a Message In this episode, Capstone transformational coaches Sue Tetzlaff and Courtney Kloehn delve into the complexities of giving and receiving feedback, particularly in healthcare settings. They discuss the importance of authenticity, trust, and continuous improvement in feedback dynamics. The conversation emphasizes the need for leaders…
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In this episode of Relationships at Work, Russel chats with COO and entrepreneur Matt Verlaque on the necessity of stay interviews for the health of your organization. Matt shares his experience and insights on... Stay interviews assess personal and professional fulfillment Candid communication builds strong teams. Frequent one-on-ones create conti…
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On this episode of The Squeal, our host Tori Walters (PIC Technical Communications Specialist) is joined by Carine Vier (PIC Nutrionist), Lori Kociemba (PIC Technical Services Manager) and Nat Stas (PIC NA Wean to Finish Director) to discuss the process of a Technical Services visit from PIC. The guests offer tips to prepare for the visit, what sho…
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Every customer is ultimately seeking convenience, so how can dealerships take advantage of the transformative power of mobile service technology to deliver an exceptional experience? In this episode of Retention Roadmap, Denise Leleux, CEO of Curbee, highlights how dealerships can leverage mobile service to improve customer satisfaction and increas…
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We meet the famous Captain Aux! Aviation Captain, bush pilot, travel enthusiast, pilot mentor, blogger and published author! Really, is there anything this man cannot do? A love story ❤️ His career as an author Boeing or Airbus? Cochise College like prior guest, Kayla The Pilot How he started as an Alaskan bush pilot capnaux.com Aviation Dad and Mo…
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In this episode of Careers Unwrapped, host Mark Fawcett is joined by Tom Ayling, Founder of Tom W. Ayling Rare Books & Manuscripts and a TikTok sensation with over 359,943 followers. Join them as they: Tom's career path from bookseller to rare book expert The intricacies of the antiquarian book trade How social media has revolutionized the rare boo…
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As a business leader, it’s essential to switch gears when managing remote versus in-person employees. Your remote team needs clear communication, trust, and autonomy, while your in-person crew thrives on face-to-face interaction and office energy. The key is adapting your approach to meet their different needs. When you do, your team feels empowere…
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As CX professionals, we often talk about the experience has to be “end-to-end”. But too often we forget steps along the way – including what happens when the customer’s package arrives and they “unbox it”. Is it personal or generic? Does it make them smile or grimace? In this episode of the All Things Considered CX podcast, Tyler DeLarm joins us to…
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Fall is upon us. In some areas of the country fall is the start of the busy season. In other areas, fall slows down dramatically. Whether you are busy or slow, here are 5 easy to implement steps to have the best fall ever. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKingLinkedIn - https://www.linkedin.…
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In this episode of "Healthcare on the Rocks: Employee Benefits with a Twist," Dr. Nora Lansen, Chief Medical Officer at Elektra Health, discusses an often overlooked but crucial aspect of women's health: menopause. Dr. Lansen, a board-certified family physician with extensive experience in women's health, sheds light on the complexities of menopaus…
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As an agency whose web design business is built solely on WordPress, we have been monitoring the ongoing dispute between WordPress/Automattic owner Matt Mullenweg and Austin-based hosting company WP Engine. Matt Mullenweg made disparaging comments about WP Engine back in mid-September 2024, which resulted in a cascade of unfortunate events such as …
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We’ve hit a major milestone—200 episodes! Since launching Relationships at Work in January 2022, it's been an incredible journey, evolving from a weekly interview show to twice-a-week episodes, including mini solo episodes every Thursday. Whether you've listened, watched, or supported us through this newsletter, thank you! In this special episode, …
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Send us a text Summary: Wendy Sellers (also known as The HR Lady®) is a speaker, trainer, consultant, podcast host, and author. In her over 25-year career, she has worked in many areas such as HR operations, downsizing, change management, corporate culture, coaching, training, education, and leadership development. In this episode, Wendy talks abou…
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In this episode of the Well-Oiled Operations™ podcast, Stacy and guest Tara Zirker explore the lucrative world of Facebook and Instagram Ads and how they can be transformative for business growth. They unpack everything you need to know about leveraging these powerful platforms to boost your ROI and scale your business effectively. Zirker kicks off…
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Details Today we are looking at coachability and its intriguing role across different career decades. Each stage in our professional lives—whether it’s the exploration of the 20s, the depth-building of the 30s, the influence and leadership in the 40s, or the legacy-building in the 50s and beyond—comes with unique challenges and opportunities. By un…
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Send us a Message In this Solo Byte episode of Culture Change RX, Sue Tetzlaff discusses the importance of feedback in healthcare organizations, emphasizing its role as a superpower that enhances individual and organizational performance. She outlines the necessity of creating a feedback culture where giving and receiving feedback is normalized and…
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This week the crew talks about a nuber of topics. Sorry for the delayed show Tyler was busy traveling! Hence the name of this podcast!! Hee hee! Lara whines about doing domestic flights as if she is an international 👸 Happy 10 year anniversary to Monique!! Why Tyler will NEVER retire! JetBlue has lounges?? Chester (Alaska) marries Pualani (Hawaiian…
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In this episode of Relationships at Work, we celebrate the 200th episode of the show. To mark the occasion, Russel invites back former guests and a few listeners to share their personal experiences with the work relationships that have shaped their leadership journeys. We ask these experts three questions and learn so much from their answers. What …
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Leading a remote team means showing you care, even from afar, to build strong connections. In this video, I’ll share tips for staying connected, no matter the distance. When your team feels valued and supported, they’ll stay motivated and work seamlessly together. You’ve got this—just show them you care, and watch the magic happen! WHEN YOU’RE READ…
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Contractors sometimes do dumb financial things – I know you who are listening never do dumb financial things – you’ve learned from this podcast. With that said, I asked Denise W Grove, a CPA who works with companies on the financial segment of their business, to talk about her six top dumb mistakes. Free P&L Statement and Balance Sheet https://tiny…
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In this episode, guests Tommy Axford and Dr. Natalya Gertsik from Private Health Management (PHM), talk about clinical trials and cancer care. They discuss why employers struggle with cancer-related costs and how clinical trials can be both medically beneficial and cost-effective. The conversation centers on the unique challenges cancer presents as…
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In leadership, even the best-intentioned among us can fall into the trap of making assumptions, often without realizing it. This week, we’re diving into a common leadership pitfall: the arrogant assumption. Inspired by Jacqueline Novogratz's Manifesto for a Moral Revolution, I explore how these assumptions can impact our teams, business relationshi…
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Send us a text Summary: Alyssa Dver is the CEO and Founder of American Confidence Institute, the Founder of ERG Leadership Alliance, a 2-time TEDx speaker, an 8-time author, and the host of the Real Confidence podcast. She is passionate about brain science, and with it she has helped executives, coaches, ERGs, and leaders understand the power of be…
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In this episode of the Well-Oiled Operations™ podcast, Stacy reveals how to create efficient business operations by turning a chaotic, small-scale business into a well-oiled machine using robust systems. She explains why many business owners delay this crucial step—whether due to fear of losing control or feeling overwhelmed—and offers a clear, act…
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As a gym owner, you're constantly striving to grow your business and provide the best possible experience for your members. But did you know that joining a national fitness association can significantly impact your bottom line, including member and staff retention? Key Takeaways: - The importance of advocacy: Discover how industry associations are …
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Send us a Message In this second of a series of planned quarterly episodes on Culture Change RX, host Sue engages with Ben Davis, President and CEO of Glencoe Regional Health, to discuss the ongoing transformational initiatives within his organization. They explore the challenges and successes of implementing structured teams, the importance of dat…
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Kati is the powerhouse behind A Positive Adventure (APA), turning 15 years of learning and development expertise into a thriving consultancy that elevates corporate training beyond the ordinary. Her work with giants like Instacart, Gannett and Bill.com has set new benchmarks for engaging, award-winning programs. More than a consultant, Kati is a Be…
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In this episode of Relationships at Work, Russel Lolacher welcomes leadership and employee strategist Marc Haine to dive deep into one of the most important but overlooked aspects of leadership: guiding your team through their employee journey. Marc shares personal stories and invaluable insights on why leaders must shift from being mere managers t…
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There are constantly new discoveries and data shared to improve swine production. These discoveries are found by research projects to enhance and improve the way pigs are raised to ultimately impact the end product that is purchased by consumers. On today's episode of The Squeal, our host, Luis Zaragoza (PIC Product Development Manager) leads the c…
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If your fixed ops department still relies on outdated marketing or thinks coupons are enough, you're leaving serious money on the table. But how can dealerships transform their service departments? Why is it so important to build real customer relationships? It’s time to rethink everything about marketing fixed ops! In this episode of Retention Roa…
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In this episode of Careers Unwrapped, host Mark Fawcett is joined by Jessica Hill, a seasoned senior investigative journalist and features reporter currently working for Schools Week and FE Week. Join them as they explore: Jessica's unconventional career path in journalism The challenges and rewards of investigative reporting in education The impor…
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Kayla joins the crew to talk about her life as Non Rev. She talkes about her flight school and about recently aging out of her flight benefits. Kayla’s parents are prior America West Airlines! US Airways was a bad merger First flight at 6 months of age ❤️ Kayla went on her ATL overnight! Now today Kayla is STILL going with her mom on her overnights…
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As a caring leader, your goal is to make meetings engaging and productive, not dull. Energizing, efficient meetings keep your team focused and motivated to contribute. Active listening skills can enhance productivity and create a space where people feel excited to participate. Use these techniques to turn your meetings into moments where everyone s…
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