พอดคาสท์ Design Thinker ชั้นนำ (2024)

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Ep#42: The Manager's Guide to Coaching, Driving Performance One Conversation at a Time 55:58

6d ago55:58

55:58

In this episode of the Design Thinker Podcast, Dr Dani and Designer Peter are joined by Dr John Bennett, a leading scholar-practitioner, executive coach, and professor at the McColl School of Business, Queens University of Charlotte. John, author of The Manager’s Guide to Coaching for Change, brings nearly three decades of experience in helping lea…

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Ep#41: What Can Skydiving Teach Us About Leadership? 56:52

20d ago56:52

56:52

In this episode, Peter steps into the spotlight, recounting how his skydiving experiences shaped his perspective on courage, self-talk, goal-setting, and teamwork. As Peter Peter reflects on this skydiving journey, he draws parallels between skydiving and working in organizations. In this episode, you will • discover the power of visualization for …

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Ep#40: How Lessons from Design School Helped Me Drive Results in the Corporate World 55:51

28d ago55:51

55:51

In this episode, Dr. Dani shares her nontraditional career path from aspiring law student to graphic designer to leading corporate transformations. A two-time university dropout, Dani discovered design while on the path to law school, which led her to attend design school and hone her passion for designing solutions. She explains how the lessons fr…

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Ep#39: Power of the Pause: Why Taking a Break Matters 1:00:29

2M ago1:00:29

1:00:29

In a world that glorifies busyness, breaks are dismissed as unimportant and a barrier to productivity. However, this isn't actually the case. In this episode, Dr. Dani and Designer Peter discuss the often overlooked but essential practice of pausing. They explore the power of micro, mini, and mighty pauses and discuss how intentional breaks can inc…

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Ep#38: What to do about perfectionism 47:09

2M ago47:09

47:09

Do you struggle with perfectionism? Is it holding you back? In this episode, Dr. Dani Chesson and Designer Peter Allan explore how perfectionism hinders progress and keeps us trapped in a cycle of self-doubt and share tips on how to break free from the trap. In this episode, you will • understand the difference between helpful and harmful perfectio…

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Ep#37: Why your customer experience will fail if you ignore EX 52:23

2M ago52:23

52:23

We often focus on creating a seamless customer experience (CX), but what happens when we ignore employee experience (EX)? In this episode, Dr. Dani and Designer Peter dive into the often-overlooked connection between EX and CX, exploring why great customer experiences depend on happy, engaged employees. In this episode, you will: • understand the d…

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The Art of Change series launch 0:57

2M ago0:57

0:57

Welcome to our new series: The Art of Change. In this series we will deep dive into the transformative world of design, innovation, and the people driving pro-social change. Each month, we’ll bring you exclusive interviews with the people behind the scenes of change-making. We’ll dive into their stories—what inspires them, what challenges them, and…

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Ep#36: What it Takes to Win in Customer Experience 59:35

3M ago59:35

59:35

Customer Experience (CX) is vital for businesses in the 21st century, but do we know what we mean when we say CX? In this episode, Dr Dani and Designer Peter explore CX. In this episode, you will • understand what CX is and what it is not • learn why CX is a vital aspect of business success • discover how to design and operationalize a winning CX W…

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Ep#35: The Anatomy of an Experience 50:47

3M ago50:47

50:47

Experience — a term that's become ubiquitous in business, but do we really know what we mean when we say Customer Experience, Employee Experience, Patient Experience, and the like? In this episode, Dr Dani and Designer Peter explore the anatomy of an experience. In this episode, you will: • learn what is meant by experience • understand the macro a…

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Ep# 34: Emotions: What are they good for anyway? 35:56

3M ago35:56

35:56

Emotions are central to the human experience, influencing every aspect of our personal, professional, and social lives. They are complex and multifaceted, shaping how we perceive and interact with the world. Research suggests that up to 95% of our decisions are driven by emotions, underscoring their powerful impact on our choices. In this episode, …

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Ep#33: Are You Ready for the BANI World? 1:01:35

4M ago1:01:35

1:01:35

Have you heard of BANI? Are you ready for it? The term VUCA (Volatility, Uncertainty, Complexity, Ambiguity) was coined in the 1980s to describe the context of the world. Four decades later, is this term still relevant? The term BANI (Brittle, Anxious, Non-linear, Incomprehensible) was coined in 2020 to describe the current environment. In this epi…

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Ep#32: Informed Consent: The Ethical Backbone of Design Research 51:11

6M ago51:11

51:11

What are the ethical obligations of design research? In this episode, Dr Dani and Designer Peter explore the importance of informed consent when doing design research. From historical examples like the Tukaseegee experiments to contemporary design research, this episode explains why it is important for participants to fully understand their involve…

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Ep#31: Reducing the Risk of Innovation with Discovery 45:16

6M ago45:16

45:16

What is discovery work? How does it help reduce risk and deliver better outcomes? In this episode, Dr Dani and Designer Peter dive into the "how-to" of discovery work to explain what it is, why it is important, and tips on how to get started. In this episode, you will • discover the importance of discovery work • learn how to get started with disco…

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Ep#30: A Human Centered View of Privacy Law 40:14

6M ago40:14

40:14

How might we use privacy law to build trust with customers? Often regulations are viewed as an obligation, something organizations need to comply with to stay out of legal trouble. However, what if regulations can be more than that? What if regulations can provide us a way to build trust and create better experiences for customers? In this episode,…

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Ep#29: Design Thinking is Dead...Or Is It? 38:27

7M ago38:27

38:27

Over the past several years, the relevance of design thinking has come under scrutiny. Is it a fad that has run its course? Is design thinking still useful? In this episode, Dr Dani and Designer Peter dive into these questions. In this episode, you will • explore how design thinking has evolved over the years • learn about what is working and what …

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Ep#28: Navigating Organizational Tensions with Design Thinker Capabilities 1:02:01

7M ago1:02:01

1:02:01

Organizational tensions are inevitable and become increasingly complex as organizations scale. In this episode, Dr Dani and Designer Peter discuss the three most common organizational tensions and strategies for navigating them. In this episode, you will • discover the three most common organizational tensions that keep teams stuck • learn how to l…

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EP#27: Context: The meaning at the center of everything 43:51

8M ago43:51

43:51

Context plays a pivotal role in shaping our understanding of the world. From everyday conversations to pondering the meaning of life, context is at the center of meaning-making. An action that might seem irrational can be perfectly reasonable when you understand the context. What does context mean for Design Thinkers? Why is it important to the pra…

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EP#26: The Past, Present, and Future of Design Thinking 54:29

9M ago54:29

54:29

Design Thinking, where did it come from? How is it being used today? What will its purpose be in the future? Join Dr Dani and Designer Peter as they delve into the history of Design Thinking and explore its prospects. In this episode, you will • Learn about the roots of Design Thinking • Hear stories of how Design Thinking is being applied today • …

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EP#25: Design Thinking: What is it? How can it help? 35:59

9M ago35:59

35:59

What is Design Thinking? In this back-to-basics episode, Dr Dani and Designer Peter define Design Thinking. In this episode, you will • learn about how Design Thinking is defined • understand why Design Thinking is important • hear examples of how Design Thinking can help We'd love to hear from you. Send us a text!…

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Ep#24: Accepting the Inescapable Reality of Failure with Podcast Guest Chris Taylor 1:05:53

9M ago1:05:53

1:05:53

Do you struggle with accepting failure as an opportunity for growth? In this episode, Dr Dani and Designer Peter are joined by Life and Business Coach Chris Taylor, author of the book Avoiding Propeller Blades. In this episode, you will • learn the power of accepting failure as an inevitability when trying something new • hear stories about how qui…

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EP#23: Oral, Visual, Written, Does How You Tell a Story Matter? 33:29

10M ago33:29

33:29

How do you know the best way to get others to resonate with the story you want to tell? In the final episode of our series on storytelling, Dr Dani and Designer Peter explore the three modes of storytelling; oral, visual, and written. In this episode, you will • learn about the three modes of storytelling • understand how to select the right mode f…

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Ep#22: The Tale of Grandma Sue and Other Stories We Share with Each Other 1:02:07

10M ago1:02:07

1:02:07

Storytelling is everywhere. It shapes the culture of our families, social groups, and organizations. In part two of our series on storytelling, Dr Dani and Designer Peter explore how stories can motivate action in organizations. In this episode, you will • hear about how the stories we share shape culture • understand how stories inspire action • l…

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Ep#21: Shhh, Gertrude I'm Speaking - Reframing the Stories We Tell Oursevles 39:58

11M ago39:58

39:58

Ever wonder how the stories you tell yourself might be holding you back? In this episode, Dr Dani and Designer Peter explore how the stories we tell ourselves might be holding us back from designing solutions. In this episode, you will • hear examples of the stories we repeat to ourselves that keep us stuck • understand how to identify the stories …

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Ep#20: The Desirability Lens - Will anyone actually buy it? 58:43

11M ago58:43

58:43

The third of a three-part series on the three lenses of design thinking, this episode explores the desirability lens. In this episode, you will be able to understand what desirability means and why it is important learn the techniques Design Thinkers use to identify desirability hear real-world examples of how to put desirability into practice So, …

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Ep#19: The Viability Lens - Is it more than just cabbage soup? 48:53

12M ago48:53

48:53

The second of a three-part series on the three lenses of design thinking, this episode explores the viability lens. In this episode, you will be able to understand the key questions to consider when assessing a solution for viability learn how the viability lens contributes to better solutions hear real-world examples of applying the viability lens…

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Why businesses need to experiment more 43:05

12M ago43:05

43:05

In our latest Design Thinker podcast we explore the importance of experimentation in business. We are on a quest to find out: What do we mean by experiments in business? Why should business leaders care? What does a good business experiment look like? And most practically of all, we are going to discuss how you run effective business experiments. T…

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Ep#18: The Feasibility Lens: Is it something we can conceivably do? 40:06

12M ago40:06

40:06

The first of a three-part series on the three lenses of design thinking, this episode explores the feasibility lens. Join Dr Dani and Designer Peter as they take an in-depth look at feasibility. In this episode, you will be able to • learn about the five components of feasibility • understand how ignoring feasibility can lead to impractical solutio…

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By all of us & never just one of us 18:43

1y ago18:43

18:43

In this podcast we talk to our new Design Director, Goldie Chaudhuri. Goldie was Goldie was the individual we spoke to on our first ever podcast and we return to talk to her today, nearly four years later, to discuss her new role. Moreover, we focus on what it’s like working as an ensemble both within our team and with our clients themselves. This …

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Ep#17: Empathetic Exploration: A game-changer for creating what people really want 53:13

1+ y ago53:13

53:13

Empathetic Exploration, are you using this capability to deliver what customers really want? In this episode, Dr Dani and Designer Peter take a deep dive into understanding the specific way that design thinkers use empathy. In this episode, you will be able to learn about the research that informs how design thinkers use empathy understand the impo…

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Ep#16: How will AI transform human-centered design? 51:23

1+ y ago51:23

51:23

Ever wondered how AI will transform human-centered design? In this episode, Dr Dani and Designer Peter explore this question, raising their own concerns and curiosities about how AI will change the landscape for human-centered design. Key questions explored in this episode could AI create solutions that serve them and not us? will AI make us dumber…

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Ep#15: Why do organizations fail to scale design thinking? 49:45

1+ y ago49:45

49:45

Discover the reasons behind organizations' struggles to scale design thinking in this episode of the Design Thinker Podcast. Join Dr Dani and Dsigner Peter as they explore both research findings and their own experiences in the field, providing valuable insights on how organizations can avoid common challenges and successfully scale design thinking…

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Ep#14: Perspectives of Design with Podcast Guest Jason Osburn 59:32

1+ y ago59:32

59:32

In this episode, Dr Dani and Designer Peter chat with Strategy & Experience Designer, Jason Osburn. Learn how a love of comedy and fear of public speaking lead to a career in design. About Our Guest Jason Osburn is a human-centered designer with over 20 years of experience whose passion sits at the intersection of design, storytelling, technology, …

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Ep#13: Situation Optimizing, Seeing Beyond the Rose-Colored Glasses 49:24

1+ y ago49:24

49:24

Optimism is essential to problem-solving, but it's not just about seeing the good, we have to understand the constraints. In this episode, Dr. Dani and Designer Peter take a deep dive into Situation Optimizing to explore what it is and why it is important, and how it shows up in problem-solving. We'd love to hear from you. Send us a text!…

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The Equity Activists 1:23:35

1+ y ago1:23:35

1:23:35

How might we create equality of opportunity through design and tap talent potential in a multicultural society? That's the question we sought to explore in the first event of our 2023 Good Morning Design series: The Equity Activists. This event featured Design Thinkers Academy London and DK&A founder, David Kester, in conversation with the social e…

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Ep12: Curious Experimentation, learning in action 39:34

2y ago39:34

39:34

Curious Experimentation, learning in action. How do we respond to a problem when there isn't a clear cut answer? This is where the Design Thinker's mindset of curious experimentation can help us get unstuck. In this episode, Dr Dani and Designer Pete unpack what it means to be a curious experimenter and how to put this mindset to practice in your w…

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Ep11: Visual Communication, when words fail us 48:11

2y ago48:11

48:11

Visual Communication when words fail us. Have you ever had an experience where words failed you? In this episode, Dr. Dani and Designer Peter talk about how visuals can save us when words fail us. If you think you aren't a visual communicator, this is the episode you need to hear. Dr. Dani shares insights from her research and how visually communic…

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Ep10: Iteration, the Power of Keeping Going 47:02

2y ago47:02

47:02

Welcome back listeners! In this episode, we talk about the power of keeping going. Getting started is vital, but we can’t just stop there. We have to keep continuously improving through iteration. Tune in to learn how to enable follow-up action by giving ourselves permission to fail. We'd love to hear from you. Send us a text!…

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Using design to tackle LGBTQ+ hate crime 26:56

2y ago26:56

26:56

With LGBTQ+ hate crime on the rise, what would you do to stop it? For Marta Lima, a Technical Product Owner for Cloud Engineering at Vodafone, the answer lay in design. In this podcast she talks us through her creation of Zoteria, a new app to help the LGBTQ+ community and the wider public to come together and tackle the issue of hate crime. Here M…

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Ep9: The Power of Getting Started 39:16

2y ago39:16

39:16

In this episode, Dr Dani and Designer Peter talk about the power of getting started. Hear how this concept was put into practice in the making of the Design Thinker Podcast season 1. We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Ep8: Creativity, Innovation, and Risk Management 55:56

2y ago55:56

55:56

In this episode, Dr Dani and Designer Pete take a deep dive into how creativity, innovation, and risk management influence each other to understand how they might come together to create better, more impactful solutions. We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Ep7: Artists and Designers, What's the Difference? 45:47

2y ago45:47

45:47

Artists and Designers, how are they different? In this week’s episode, Dr Dani and Designer Pete dive into the differences between the work of artists and designers. We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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How can Design Thinking improve healthcare? 33:25

2y ago33:25

33:25

The pressures of the pandemic have left healthcare even more crippled than before. With patient backlog and patient waiting times at their worst in years across the NHS, Guy’s and St Thomas’ Trust knew they needed a new approach to improve Ambulatory Care for their patients. So they contacted our parent company, design consultancy DK&A, to research…

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Why the world needs more intrapreneurs 17:22

2+ y ago17:22

17:22

"How to unleash the power of intrapreneurs like Joe? The key is to enable them to pursue their vision." This question, asked by Richard Branson back in 2010, feels more realised now than ever before. Across the globe more and more companies are giving autonomy and freedom to the so-dubbed intrapreneurs to drive innovation from within. Yet what is i…

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Ep6: Innovation and Creativity, Can One Exist Without the Other? 47:33

2+ y ago47:33

47:33

In this week’s episode, Dr Dani and Design Pete explore innovation and creativity to understand how these two concepts are different and if one can exist without the other. We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Ep5: Conditions for Collaboration 52:49

2+ y ago52:49

52:49

Do you know how to create the conditions needed for collaboration? In this episode, Dr Dani and Designer Pete explore the conditions needed for collaboration to thrive. We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Ep4: A Deep Dive into Empathy 49:58

2+ y ago49:58

49:58

In this episode, Dr. Dani and Designer Pete take a deep dive into empathy. What is it? Why is it important? And what does empathy look like in practice? How might we leverage empathy to create better solutions? We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Ep3: The Ethics of Human Centered Design 42:20

2+ y ago42:20

42:20

The ethics of Human Centered Design. What are some of the unintended consequences? How might we minimize them? We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Can you learn Design Thinking in just two days? 12:53

2+ y ago12:53

12:53

So do you want to learn about Design Thinking but you're short of time? Well, our Design Thinking Fundamentals course may be the one for you. Taking place over just two-days at our London studio, it covers the complete double diamond: discover, define, develop and deliver. Adam Forbes is one such person who has taken the. course. He is the founder …

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Ep2: The “Human” in Human Centered Design 25:19

2+ y ago25:19

25:19

Human-Centered Design…you, me, we, us, is it only for humans? This week Dr Dani Chesson and Designer Peter Allan explore the “human” in human centered design. Is it really just about the humans or do we need to take a broader perspective? We'd love to hear from you. Send us a text!โดย Dr Dani Chesson and Designer Peter Allan

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Ep1: Ingredients for Co-Design 40:10

2+ y ago40:10

40:10

Welcome to the very first episode of the Design Thinker Podcast. This week, Dr Dani Chesson and Design Peter Allan talk about co-design. What is it? And what are the key ingredients needed for co-design? We'd love to hear from you. Send us a text!โดย Dr. Dani Chesson and Designer Peter Allan

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