My Playbook for Data-Empowered Operations (261)

The Tech Strategy Podcast

This week’s podcast is a quick summary of how to use data in operations.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here is my data playbook.

1. Sell data as a product. Or part of the product itself. But you are selling data. This can expand into selling services.
2. Analytics use cases are valuable. Think analytics vs insights vs predictions.
3. Data can increase the speed of management decisions. Think dashboards.
4. Rate of learning and adaptation is more powerful version of this. This can be a big strength in some businesses.
5. Data products supporting agile teams are important.

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I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

Note: This content (articles, podcasts, website info) is not investment advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. Investing is risky. Do your own research.

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