MVP142: Part 2 - Unlocking Retail Success With Personalized Client Service - Insights from The Deck Box

The Manaverse Podcast: Magic: the Gathering Business / Game Store Entrepreneurship / LGS Professionals

This is Part 2 of my interview with Joshua Pyle-Carter from The Deck Box where we focus on personalized client service as a key factor in his success. Understanding individual customer preferences, especially in complex games like Magic: The Gathering, is crucial and so is guiding customers based on their interests and experience levels, rather than pushing sales. He discusses the benefits of carrying a wide range of products to meet diverse needs and the significance of building trust with customers through genuine recommendations and attentive service.

Book a 30 minute strategy session with us to get your game store digital marketing plan created for free. It's yours to keep either way so you have nothing to lose. Go to https://manaversesaga.com/mma to book your call and start off 2024 strong.