Tales from a Psycho: Mental Health in Sales ft Patrick Downs

The Lowly SDR Podcast

In todays episode, sales enablement legend and mental health activist, Patrick Downs of PandaDoc, discusses navigating rejection and how to stay sane in a job that often pushes us out of our comfort zone. Some of the topics discussed:
1. How a one percent success rate can mean a great day?
2. Why selling is a completely unnatural behavior?
3. What systems and resources can companies provide to help enable success and good health for their sales reps?
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1. Intro (00:00:00)

2. Guest Intro (Patrick Downs) (00:00:50)

3. Processing Rejection in Sales (00:02:03)

4. How many days into the life of an SDR before you go crazy? (00:03:40)

5. Perpetual Edging (00:06:05)

6. SDRs shifting to AE and forgetting the struggle (00:08:10)

7. "i know my style and If I try to explain it others, they don't really get it" (00:10:40)

8. The Consequences of Killing all Emotions (00:12:08)

9. Humans have created their own pain, selling is unnatural (00:12:55)

10. Put yourself in a different mindset, "I'm just calling, Josh." (00:14:32)

11. Find the humor in Rejection (00:15:50)

12. Celebrating Small Wins (00:18:45)

13. Seeking a program for employee protection (00:20:42)

14. Dysfunctional Quotas setting Reps up for Failure (00:23:20)

15. Enforcing plans you disagree w/ as a manager (00:25:35)

16. Lack of social queue understanding leading to sales success (00:27:55)

17. The struggle of building a unique brand w/ company oversight (00:29:20)

18. Just tell the Truth to Employees (00:34:20)

19. Treat sales like a hobby and invest in your development (00:35:35)

20. Patrick's community resources (00:37:35)

21. Outro (00:40:38)