Closing the Trust Gap - w. Cory Scheer

The Leadwell Podcast

Discover the truth about trust within your organization and how it might be holding you back. Our guest, Cory Scheer, founder and CEO of TrustCentric Consulting, joins us to share groundbreaking insights from his book "Closing the Trust Gap." He reveals the jarring reality that 51% of frontline employees do not trust their leaders and the profound impact this has on operational efficiency, employee retention, productivity, and advocacy. You’ll learn why many organizations are like aircraft flying with one engine out and how character and competence are essential for building trust.
Cory helps us navigate the complex landscape of trust perception, where a staggering 31% gap exists between how leaders perceive their trustworthiness versus their employees’ views. We explore the emotional barriers that prevent leaders from acknowledging and addressing trust issues, such as shame and embarrassment. Cory also offers a ray of hope, showing how new leaders or those in new leadership seasons can seize the opportunity for a cultural reset and foster a healthier work environment through honest assessments and courageous actions.
Lastly, Cory introduces the concept of the "trust proposition," a critical framework for integrating trust and value propositions to achieve customer loyalty and organizational success. He emphasizes actionable strategies for leaders to enhance trust, focusing on competency and care. By addressing real problems within teams and creating a common language and commitment around trust, organizations can significantly improve creativity, engagement, and overall workplace culture. Tune in to transform your understanding of trust and discover how to build a thriving, trustworthy organization.
Connect with Cory:
Cory Scheer | LinkedIn
Cory Scheer | Email
TrustCentric Consulting | Website
Closing the Trust Gap | Book

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Order your copy of Jon's book at RedefineYourServantLeadership.com, and don't forget to utilize the additional resources, or purchase access to the Workbook and Coaching Videos.
Send your Leadership and Business questions to Jon at [e-mail].
For more information visit https://leadwell.com
The Leadwell Podcast gives mission-driven leaders principled and practical advice to do just that, lead well.
In each episode, your host Jon Kidwell, interviews leaders with great stories, to share strategies that help leaders navigate complex, confusing, and often down-right challenging leadership, personal growth, business, and workplace culture situations.
Jon is a nonprofit executive turned coach, speaker, author, and CEO of a leadership development company. In working with nonprofits and businesses, big and small, he realized the unique challenges leaders face when they are committed to keeping the mission and people the top priority. Those leaders’ commitment to their principles and the people they lead, plus seeing the need for more leaders who strive to do the right thing, the right way, for the right reasons, is what inspired Jon to start a leadership development company dedicated to the success of mission-driven leaders and their organiza...

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1. Closing the Trust Gap in Organizations (00:00:00)

2. Building Trust in Leadership and Teams (00:04:30)

3. Closing the Trust Gap (00:09:18)

4. Building Trust Through Competency and Care (00:15:34)

5. Building Strong Trust in Leadership (00:24:41)