The Generational Transformation of the Heavy-Duty Parts Industry

The Heavy Duty Parts Report

Episode 280: Get ready to explore the evolution of the heavy-duty parts industry with guest Chris Bischoff, president global sales of United Pacific. In the first half of our conversation, he shares his insights from years of experience steering a leading company and helping countless distributors, dealers, retailers, and e-commerce sellers.

We take a look at the advent of drop shipping, once considered taboo, now a crucial aspect of the business. Chris emphasizes the role of heightened customer expectations, warning that dealers who neglect customer experience may risk becoming obsolete.

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