61. How do you create a high performance culture?

The Operations Room: A Podcast for COO’s

In this episode we discuss: How do you actually create a high performance culture? We are joined by Andrew Richardson, Managing Partner at Foundation Partners

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We chat about the following with Andrew Richardson:

1. What does high performance truly mean in the context of your organisation, and how can it be clearly defined to align with its goals?
2. How can a culture of ownership, where employees feel empowered yet aligned with organisational objectives, be fostered to enhance motivation and success?
3. In what ways can feedback and challenges be incorporated into daily management practices to ensure they are continuous, constructive, and impactful?
4. How can leaders balance the focus on results and behaviours to create an environment of abundance, reducing competition and fostering collaboration among team members?
5. What role should managers play in transforming performance management from a task-oriented system to a behaviour-changing practice that supports team development and success?

References

• linkedin.com/in/andrew-richardson-34404b33
• www.foundationpartners.co.uk

Biography

Andrew is the Co-founder & Managing Partner of Foundation Partners, an EU-focused People, Talent & HR Consultancy. The group has worked with over 200 high-growth technology companies and venture funds over the last 7 years.

Early in his career, he scaled award-winning technology consulting company La Fosse from 10-250 people. He went on to be Co-founder of Eka Ventures a $100m Consumer technology venture fund. Most recently he was Director of People & Ops for Napo, a growth stage technology company.

To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

Summary

6:32 Introduction to Performance Management

22:50 What are the three things a company can do to encourage high performance?

23:52 Defining High Performance Culture

24:54 Ownership

26:21 Facilitating Results in Organizations

27:15 Creating an Abundant Work Environment

28:35 Focus

29:26 Creating a Culture of Abundance

32:20 Rethinking Performance Management

34:20 The Importance of Continuous Feedback

35:36 Ownership

41:40 Documentation in Performance Management

43:30 High performance vs values

45:56 Key takeaways

This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy