Customer Loyalty Programs and Employee Incentives with Nick Merry
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Nick Merry is the CEO of global B2B loyalty company Motivforce. He helps businesses across the world create customer loyalty programs and employee incentives, and now he’s joined the Brag Effect to share his hard-earned wisdom.
In our interview with Nick, we explore concepts like:
0:00 Building brand loyalty
7:42 Adding benefits to purchases
11:12 Hard vs. soft benefits
13:36 Thinking about loyalty
19:24 Customer loyalty programs
23:21 Internal loyalty
26:43 Recognition vs. reward
29:50 Employee loyalty programs
31:47 Tips for better performance
34:47 Tips for business leaders
Check out Motivforce: https://www.motivforce.com/
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13 ตอน