MBS919 - The AI Advantage: The Future of Fair Testing: AI, VR, and Workforce Skills with Nikki Eatchel

Matt Brown Show - Conversations That Power The Business World.

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In this episode of the AI Advantage series, Matt talks with Nikki Eatchel, Chief Assessment Officer at Prometric, about how AI and VR are transforming high-stakes testing across healthcare, finance, IT, and more. Nikki breaks down why generic LLMs aren’t enough for secure, bias-aware assessment, how specialized, closed models speed up item creation without sacrificing validity, and where a “human at the helm” still matters. We get into VR scenarios for durable skills like empathy and clinical intake, AI-assisted job task analyses that uncover emerging skills, ethical proctoring and data sovereignty, and why the real issue isn’t a talent gap—it’s a talent identification gap.

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