Declining airline customer service and a deep dive into the misery of flying

Eye on Travel with Peter Greenberg

This week's Eye on Travel Podcast with Peter Greenberg -- from The Virgin Hotel in Las Vegas, Nevada. Peter dives deep into the airlines with Gary Leff - Founder of ViewFromtheWing.com - on diminishing customer service. Then, Professor Ganesh Sitaraman stops by to discuss his new perfectly timed book - Why Flying is Miserable: And How to Fix it.

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