Ep#266 Technology(Ft. Michael Dowling, Master Franchisor for Computer Troubleshooters Australia)

Eden Exchanges

Today on Eden Exchanges, we spoke to Michael Dowling, the National Director and Master Franchisor of Computer Troubleshooters Australia – a provider of IT services for small to medium businesses. Michael unpacks the franchise model and the role of a franchisee, the unique characteristics of a computer troubleshooting business, where the demand for tech support services is coming from and what is being requested the most, what Michael looks for in a franchisee, the major challenges Michael has faced as a franchise provider of tech support, where the industry is headed and so much more!