Dental Billing Mistakes That Kill Your Collection Rates

Dental Unscripted | Getting into Ownership and Practice Management Insights

Is dental billing draining office's time and efficiency, cash flow, and customer experience? In this episode, we expose the biggest dental billing mistakes that keep practices from getting paid, and show you how to turn chaos into collections.

We cover how to:

• Fix broken insurance verification systems
• Reduce costly claim denials
• Apply smart dental coding tips that speed up payments
• Strengthen your revenue cycle and boost practice cash flow

Whether you’re a dentist, office manager, or team lead, this conversation will give you practical strategies to maximize collections, protect your bottom line, and finally stop the revenue leaks holding your practice back.

Are dental billing headaches draining your cash flow? 🦷💸 In this episode, we dive deep into dental billing mistakes, insurance verification nightmares, and the hidden revenue leaks that keep dental practices from maximizing collections.

You’ll find out:
✅ How front office admin can avoid common dental billing errors that cost you money
✅ How to improve insurance verification and reduce claim denials
✅ How to use smart dental coding tips to get paid faster
✅ How to boost dental practice cash flow with a cleaner revenue cycle

If you’ve ever felt lost or confused dealing with claim denials or dental coding, or you're frustrated with your practice’s collections, this podcast is your wake-up call.

👉 Don’t let billing chaos run your office. Learn how to take control, stop losing revenue, and finally get paid what you deserve.

0:00 Intro music & welcome
1:34 Guest introduction: Stefani Sandoval, front office & billing expert
6:00 How Does Insurance Billing Break Down?
8:15 Where Should Dentists Start Looking?
15:40 How Should You Manage Front Office Duties?
20:58 Adjustments and Write-Offs
23:40 Why Patients Leave & Patient Experiences
25:20 In-House vs Outsourced Services
30:45 Real-World Actions and First Steps

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
Go watch LIVE on YouTube - every episode is streamed LIVE where you can ask questions on air!
https://www.youtube.com/@DentalUnscripted

About Mike & Paula
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/