How Walser Supports & Empowers Technicians

Beyond the Wrench

Derek Thompson, an ASE World Class Toyota Technician at Walser Toyota, walks us through how Walser has prioritized their technicians, the expansion of their new shop, and how Derek has maintained his most important tool—his body—throughout his years as a technician.
View the video podcast on YouTube
About Our Guest:
Derek Thompson
ASE World Class Toyota Technician, Walser Toyota
[e-mail]
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
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บท

1. How Walser Supports & Empowers Technicians (00:00:00)

2. Prioritizing Technicians (00:13:28)

3. Executing a Proper Career Path (00:21:16)

4. Process in Building a New Shop (00:33:02)

5. Taking Care of the Body (00:38:39)

6. Communication Between Locations (00:54:28)