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Growing And Thriving Through Transitions: Insights from Ashna's Transformative Experiences | BJT16
Manage episode 375187969 series 3478503
เนื้อหาจัดทำโดย Cesar Romero เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Cesar Romero หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal
Episode Summary
Ashna Patel and her journey, spanning from her Indian roots to her flourishing career in the USA, stands as a testament to adaptability and resilience. We delved into the challenges of navigating change, the profound impact of mentors and coaches, strategies for seizing opportunities within the tech sphere, navigation imposter syndrome, embracing one's mistakes as a pathway to growth, and much more.
- (00:00) - Intro | remember what helped you get to where you are today
- (03:10) - Who is Ashna and What Is Her Mission?
- (04:23) - From India to USA | A Journey of Adaptation
- (10:32) - You Are Not Alone
- (12:23) - Pivoting to Tech And Customer Success
- (15:20) - Unlocking Opportunities | Is SDR Your Gateway to the Tech World?
- (18:32) - Navigating Imposter Syndrome
- (24:01) - Own Your Mistakes
- (29:10) - Mentors and coaches can help you grow and get to the next stage in your career
- (34:14) - Advice for those looking to pivot into Customer Success
- (39:38) - Adapting to the new economy and AI disruption
- (43:32) - Rapid-fire Round
- (48:39) - Outro
Ashna’s Bio
Ashna is a Customer Success Leader, Founder, Writer, Speaker, and Emotionally Intelligent Coach. Over the last 7 years, she’s been focused on being a team leader, creating noteworthy strategies, and optimizing CS processes. Ashna has been honored to be one of the Top 25 Customer Success Influencers of 2021 by SuccessHACKER/Gain Grow Retain/Client Success. She Co-Founded CS Insider, CS Ladies, and CS Raving Fan Bookclub. Currently, she’s working as a Customer Success & Customer Support Manager at Ascent Cloud.
Referenced
- The Success League: https://www.thesuccessleague.io/
- Jan Young: https://www.linkedin.com/in/jan-young-cx/
- Atomic Habits: https://jamesclear.com/atomic-habits
- Start With Why by Simon Sinek: https://simonsinek.com/books/start-with-why/
- Emotional Intelligence by Daniel Goleman: https://www.danielgoleman.info/purchase/
Connect With Ashna
- LinkedIn: https://www.linkedin.com/in/ashnapatel92/
- Company Website: https://www.csinsider.co/
🎙About The Podcast
Join Cesar Romero, as he interviews entrepreneurs, creators, and ambitious professionals from various industries and explores their journeys, struggles, and triumphs. We go beyond the surface-level titles and delve into the passions, hobbies, and experiences that have shaped their lives and careers.
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If you enjoyed listening to the podcast, we'd love for you to leave a 5-star review on Apple Podcasts to help others discover the show :)
https://podcasts.apple.com/us/podcast/beyond-the-job-title/id1689335298
👋🏼Get In Touch
Email or DM me with any feedback, ideas, or thoughts about the lessons you've learned from the episodes and I’ll personally give you a shout-out for tuning in.
Where to find Cesar
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