Reducing Staff Turnover and Boosting Wellness with Celebree School’s Kristen Masters

Better People Podcast

In this episode, Celebree School’s HR Director Kristen Masters talks about different ways to reduce staff turnover rates, how to promote wellness in your team in a cost effective manner, and the different benefits of having a culture mentor.

Kristen Masters is the Human Resources Director at Celebree School where she has worked for over a decade. Here are a few of the topics we’ll discuss on this episode of Better People Podcast:

• The rewarding aspects of working in HR for a school.
• The importance of career growth opportunities.
• How to assess talent to see if they’re in the right position.
• The turnover in early childhood education.
• How providing a career path can reduce turnover rates.
• Different ways to improve employee retention.
• Cost effective ways to promote wellness in your team.
• What to include in a monthly wellness email.
• The benefits of having a culture mentor.
• Diversity initiatives and strategies.

Resources:

• Celebree School
• MidAtlantic Employers’ Association (MEA)

Connect with Kristen Masters:

• LinkedIn

Connecting with the host:

• Holly DePalma on LinkedIn

Quotables:

• 13:56 - “For a retention standpoint especially in today’s world, we are really focusing on wellness, wellness, diversity, all of those things. Last year I believe it was our first year we got an EAP which has been a game changer for us, especially with setting up that mental well-being has been huge, fitness challenges things like that so really making sure that our team feels like they’re being nurtured not only from a growth standpoint but also just from a human standpoint, we all have things going on.”
• 20:04 - “Resiliency is a really big buzzword for me right now because of the times that we’re in with turnover and hiring and things being hard. Things are just hard right now and that was one of the things we talked to them about what is resiliency?”
• 20:52 - “Choose your hard. And when I dug a little deeper to figure out what that means, choose your hard. Things are always going to be hard so maybe for example in the workplace scenario you have an interview with someone when you’re really short-staffed and they don’t meet what you’re looking for, choose your hard. Do you hire the body and have to maybe deal with having them be coached out later and cause a negative effect for your children or do you choose your other hard and have your team to continue to work overtime be stressed out you choose your hard. Personally, maybe you're in a bad marriage do you choose your hard to stay with that person whether it makes you happy or do you choose this hard where maybe you’re a single mom but you’re leaving that person to do what’s better for you so everything has a hard it’s just which route you’re going to go in.”