Leveraging The Power of Conflict: 2019 Conference Speaker Ken Smith of Academy Leadership

ATD Houston: Train To Win

Join Ken Smith at the ATD Houston 2019 Talent Development Conference and Expo - in Houston, TX on Sept 19, 2019.

Leveraging the Power of Conflict

2019-09-19
11:30 am - 12:30 pm

Organizational Development

Leaders spend between 15 and 25% of their time managing conflicts. Leveraging the power of conflict is a critical skill for all leaders in the organization. Conflict by itself is neither good nor bad. How the leader deals with these opposing ideas or interests can determine the success of the organization and the relationships of the team members.

Learning Objectives:

• Understand how conflict can have either a positive or negative impact on peak organizational effectiveness depending upon how it is managed
• Develop a deeper understanding of your hot buttons and natural response to conflict and stress
• Learn five conflict management strategies and when each should be used
• Learn the seven best principles for conflict leadership Demonstrate conflict resolution skills

SpeakerKen Smith
Facilitator and Executive Coach, Academy Leadership

From The ATD Houston Podcast Studio hosted by M. Bruce Abbott - www.mbruceabbott.com