Ever wondered why some dealerships are thriving online while others seem to struggle with customer retention? What if your website’s design and speed could make the difference between a customer purchase and a lost opportunity? In today’s digital world, first impressions are often made on a screen, not in person. In this episode, Kyle Mountsier, CO…

What if every appraisal was the key to industry-leading profitability? In today's market, the power of acquisition strategies has never been more critical. With the rise of disruptors like Carvana and CarMax, the question on every dealership's mind is: How do we stay competitive and maximize profitability? In this episode of Disruptive Forces in Re…

What if building a company isn’t just about selling a product, but about transforming an industry? In this episode, I sit down with my longtime friend Tim Cox, Co-Founder and Chief Evangelist of CarNow, a guy whose journey from the dealership floor to creating one of the industry’s most impactful tech solutions is nothing short of legendary. We dig…

You know, one of the things I love most about this industry is that every leader has a story—and today’s guest, Damon Lester, has one of the most unique I’ve ever heard. Imagine stepping into the world of auto dealerships before you’ve even set foot inside a dealership. Yeah, you heard that right. Damon went from the world of accounting to becoming…

What does it really take to go beyond your limits and lead under the most intense pressure? In this episode, I sit down with Errol Doebler, a man who has redefined what it means to lead. From serving as a Navy SEAL to tracking terrorists as an FBI agent, and now as the founder of Ice Cold Leader, Errol’s journey is one of grit, resilience, and rele…

You know those conversations that hit you like a lightning bolt? The ones that leave you thinking, "Wow, I’ve never looked at it that way before"? Well, buckle up because this episode is one of those. I’m sitting down with none other than Cliff Banks—a true legend in automotive journalism. Cliff has been ahead of the curve for over 30 years, and to…

We’ve all heard it—tech this, AI that—but let me ask you this: If technology has advanced so much in our industry, why are we still stuck selling the same number of cars we did 20 years ago? What’s really holding us back? In this episode, I sit down with Jarrod Kilway, VP of Digital Operations at Casa Automotive Group, to uncover the real reasons d…

"Ever felt like you’re stuck in a never-ending cycle of ‘best practices’ that never seem to move the needle? In this episode, I’m thrilled to introduce you to someone who’s been breaking the mold in the automotive world – Darrell Steed, founder and president of Smart Wolf Consulting. Darrell isn’t just another industry voice; he’s the guy who’s out…

In this episode I'm diving into a topic that has been a thorn in the side of dealerships for as long as I can remember – the used car department. You’re probably wondering, “What do happiness and the used car department have in common?” Well, in more ways than one, both seem to slip out of reach just when you think you’ve got them figured out. But …

Alright, friends, buckle up because this episode is going to completely reshape how you think about the used car game. If you've been in the industry as long as I have (and that's 45 years, but who's counting?), you know the used car department can either make or break a dealership. But why is it still such a puzzle for so many? What is it about us…

In today’s rapidly evolving automotive industry, one thing is clear—used car acquisition is no longer just a piece of the puzzle; it is the puzzle. In this episode, I sit down with Frank Knox, Vice President of Unique Auto Sourcing, to explore the vital role of acquisition in the future of dealerships. Frank draws from his 23 years of experience, i…

Hey, it’s David here. I’m going solo on this one, and I’ve got something on my mind that I just couldn’t wait to share with you. Let’s talk about something that might make a few people uncomfortable, but it’s too important to ignore—your used car department. For years, we’ve all been conditioned to believe that the new car department is the beating…

In this week's episode I’ve got something truly special for you in this episode. I sit down with Napo Rumteen, a veteran in the automotive industry and the innovative mind behind Interactive EQ. Together, we explore the often-overlooked yet crucial element of emotional intelligence (EQ) in hiring and team building. Napo shares his journey from work…

What if the very thing holding you back could become your greatest asset? How do fear and anxiety influence your success—both personally and professionally? In this episode, we explore these questions and more as we delve into the dynamics of fear with Stephen Dietrich. Stephen Dietrich is a partner at Holland & Knight, where he specializes in deal…

Welcome to the David Spisak Show! I'm thrilled to have you here for an enlightening conversation with Robert Hollenshead, a true legend in the retail automotive industry. If you've been in the business over the last few decades, you undoubtedly know Robert. For those who don't, Robert is a pioneer in the wholesale automotive market with over 40 yea…

In this insightful episode, Justin Shanken, CEO of Black Breach, returns for a deeper dive into the critical issue of cybersecurity in the automotive industry. Our conversation begins by revisiting the massive cyber attack on CDK, exploring its far-reaching implications, and understanding what lessons dealerships can draw from it. Justin's expertis…

Yaron Rosen is the CEO of Fuse Autotech, a company revolutionizing the automotive retail experience with its innovative point-of-sale system. Yaron's career began in the Israeli Air Force, where he rose to the rank of general and served as the chief of the IDF Cyber Staff. After retiring from the military, he founded two cybersecurity startups befo…

In this eye-opening episode, I sit down with Justin Shanken, the founder and CEO of Black Breach, to uncover the alarming realities of cybersecurity threats facing the automotive retail industry. As the recent CDK Global ransomware attack has demonstrated, dealerships across the country are at significant risk, with potential losses estimated betwe…

Todd Caputo is a seasoned professional in the retail automotive industry with extensive experience managing both independent and franchise dealerships in New York. He currently runs a consulting firm that collaborates with vendors, tech creators, and top dealerships across the country. His mission is to elevate businesses and their teams to the hig…

We’re almost halfway through 2024, and time seems to be flying by faster than ever. Are you on track to achieve your goals this year? Or do you feel like you’re still in the starting blocks while everyone else has taken off? In the latest episode of The David Spisak Show, I dive into strategies to assess your progress and set yourself up for an inc…

Welcome to the David Spisak Show! I'm so glad you're here, and I deeply respect the time you invest in listening to these episodes. Today, I have the privilege of introducing Michael Porro, Managing Partner at Honda World in Louisville. If my goal is to bring you immense value, Michael is about to make my job incredibly easy. Get ready to gain insi…

Scott Wingo is a serial entrepreneur and the CEO and founder of Spiffy, a company revolutionizing car care through a unique blend of digital and physical services. With a background in engineering and a track record of successful ventures, Scott brings a wealth of experience and insight into transforming traditional industries through technology. W…

What if the future of the global automotive industry lies in the hands of China? Can American and European automakers withstand the tidal wave of Chinese EV dominance? These are the questions we tackle in this episode, where the insights might just redefine your understanding of the auto market's future. What We Discuss in This Episode: I have the …

Have you ever wondered why you make certain choices when buying or selling? Is it always about getting the best price, or does the experience matter more? Why do we stick to old habits and methods that no longer serve us well? What We Discuss In This Episode In this solo episode, I explore the intricate and often overlooked dynamics of price versus…

Is the electric vehicle (EV) revolution facing an unexpected twist? Why are major automakers hesitating and what role does China play in the global EV market? Tune in as we dive deep into these pressing questions with Michael Dunne, the global authority on EVs. Discover why "everyone other than Tesla should be terrified of BYD" and what it means wh…

David J. Long is not your average auto industry executive. With decades of experience under his belt, David has spearheaded groundbreaking initiatives in the auto sales landscape. As the executive GM at Hansel Auto Group, he's revolutionized the way dealerships procure used cars, setting up highly successful buying centers that have transformed the…

Ever wondered what happens when the interviewer becomes the interviewee? Join me, David Spisak, on an unexpected journey as my guest, Brad Mugg, turns the tables and delves into my own story. What We Discuss In This Episode: After Brad Mugg turns the tables and decides to interview me instead, the conversation takes a fascinating turn. Initially ta…

In this episode, we delve into the ever-evolving landscape of the retail automotive industry with three distinguished guests: Steve Greenfield, founder and managing partner for Automotive Ventures; Cliff Banks, a legendary journalist in the retail automotive field; and Paul Daly, affectionately known as the "King of the flat bills" for his energy a…

Scott Joseph is an elite entrepreneurship and networking strategist. He is the CEO and founder of ME Plus Ultra, a platform that brings together thought leaders and disruptors to exchange groundbreaking ideas and strategies. What We Discuss In This Episode: In our episode with Scott Joseph, we dive deep into the journey behind Me Plus Ultra, Scott'…

In this episode, I engage in a dynamic discussion with my esteemed guests, Geoffrey Pohanka, chairman of both the NADA and Pohanka Auto Group, Chase Fraser, Managing Partner at FM Capital, and Ron, covering a range of critical topics shaping the automotive industry. What We Discuss In This Episode: We delve into the transformative impact of electri…

In this episode of the David Spisak show, David discusses a critical yet often overlooked aspect of success in the automotive retail industry: attracting and retaining top talent. David is joined by Morgan Prestwood, CFO of RockEd, a company that provides micro-learning solutions specifically designed for the automotive industry. The conversation d…

The electric vehicle (EV) revolution is here, and dealerships need to be prepared! In this episode, we dive deep into EV sales and marketing strategies with a panel of industry experts. You'll hear from Liza Borches, President of Carter Myers Automotive Group, Diana Lee, President/CEO of Constellation, Ash Zaki, CEO/Owner of Euromotors Auto Group, …

Are you struggling to find the right talent for your team? Tune in as I unravel the extraordinary journey of Jensen Huang, the mastermind behind NVIDIA. In this episode, we'll delve into Huang's remarkable life story, drawing invaluable lessons that can revolutionize your approach to talent acquisition. Get ready for insights that could reshape you…

In this episode, I host a powerhouse panel featuring Brian Kramer, Jimmy Douglas, Alex Lawrence, and John, industry leaders at the forefront of the used car EV disruption. We delve deep into various facets of the EV market, exploring trends, challenges, and opportunities that shape the landscape. What We Discuss In This Episode: The used car market…

In this episode I had the pleasure of hosting Scott Crompton Digital Marketing Director at Victory Automotive Group and Ron Andrews, the Vice President of Media and Digital at Cars Commerce. What We Discuss In This Episode: Our conversation delved into the intricacies of automotive marketing strategies and the unique opportunities presented by the …

In this episode, I engage in a dynamic discussion with my esteemed guests, Steve Greenfield, Phil Villegas, and Michael Dunne, as we delve into the multifaceted realm of EV economics. Our conversation kicks off by unraveling the current realities of the EV market, shedding light on the intricate interplay of demand fluctuations and supply challenge…

In this riveting episode, I sit down with industry veteran Brian Kramer, the EVP at Cars.com and General Manager of AccuTrade, and Joel Bassam from Eastern Automotive Group, to uncover the secrets behind successful used car management. What We Discuss In This Episode: We began by exploring the shifting focus points for automotive dealers in 2024. B…

Have you ever wondered what truly drives the evolution of electric vehicles (EVs)? Are you ready to challenge your preconceptions and explore the diverse perspectives surrounding this revolutionary shift in the automotive landscape? Welcome to this special disruptive forces in retail automotive episode, brought to you by Disruptive Growth Solutions…

David Kain, President of KainAutomotive.com, is a veteran in the automotive industry with 43 years of experience. Known for his genuine demeanor and impactful leadership, David has significantly contributed to shaping the automotive landscape. With a rich background in dealership management and training, David has been a driving force for positive …

Scott Case is the co-founder and CEO of Recurrent, a data science company committed to making it easier for people to buy and own electric vehicles.Prior to founding Recurrent, Scott spent 10 years as Chief Operating Officer at an energy efficiency software company called EnergySavvy. With years of experience in the automotive industry, Scott bring…

In a world where the car buying experience has often been met with frustration and inefficiency, what if there was a better way? Join me on today's episode as I delve into a fascinating conversation with Joel Bassam who is the president of Easterns Automotive Group, a prominent player in the mid-Atlantic region's automotive landscape. His innovativ…

Today, I have the privilege of sitting down with two remarkable individuals, Paul Daly and Kyle Mountsier. Amidst the bustling convention halls and cutting-edge technology, their work stands out as truly transformative. Paul Daly and Kyle Mountsier are pioneers in the automotive industry, known for their relentless commitment to community, innovati…

In this episode, I had the pleasure of hosting Alex Vetter, the CEO of Cars Commerce. With over two decades of experience in the automotive sector, Alex is a visionary leader known for his commitment to customer outcomes and driving sustainable growth. Join us as we uncover the secrets behind building a company that stands the test of time and revo…

Ever wondered why New Year's resolutions often fizzle out by mid-January? As we race through January 2024, I want to tackle a crucial topic for making this year your best yet. How often do New Year's resolutions fall by the wayside? Probably more than we'd like to admit. In this episode, I break down the keys to achieving your goals and ensuring yo…

In this episode, I had the pleasure of engaging in a captivating conversation with Izzam Ahamed, the managing director of the Regency Auto Group and dealer principal at Regency Toyota and Regency Lexus in Vancouver. Izzam's journey in the automotive industry spans over two decades, starting from his humble beginnings washing cars at the age of 13. …

Today I'm thrilled to have a special guest, Mr. Mike Maroone, a prominent figure in the automotive industry with a rich history of success spanning private and public sectors. With a career spanning over five decades, Mike has held leadership positions in various automotive organizations, including AutoNation and Carvana. Known for his visionary le…

Chase Fraser is a Managing Partner at Fraser McCombs Capital, a VC firm that invests in early- and late-stage automotive technology companies. Fraser brings over two decades of experience in the automotive industry. With a keen eye for spotting trends and opportunities, Fraser has been instrumental in shaping the landscape of automotive entrepreneu…

Welcome to the David Spisak Show! Live from the bustling NADA 2024 in Las Vegas. Join me as I delve into the future of automotive retail with none other than Jay Vijayan, the visionary founder and CEO of Tekion. Get ready for an electrifying discussion that will reshape the way you view the automotive industry. Jay Vijayan is the founder and CEO of…

Today's conversation is nothing short of extraordinary. I have the privilege of sitting down with a true industry luminary, Patrick Abad, the General Manager of the renowned Beaver Toyota in Cumming, Georgia. Patrick is not just a seasoned operator and businessperson; he's a true leader in the retail auto industry. As the General Manager of Beaver …

Jimmy Douglas is the founder and CEO of Plug, an online marketplace that facilitates wholesale buying and selling of used EVs among a network of dealers and fleet operators. Jimmy brings unique expertise due to years of experience at the helm of the world's largest EV remarketing operation at Tesla, a career that originates on the front lines of de…