UK-based broadcaster, voiceover artist and podcaster
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Home of Cognitive Hypnotherapy
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A podcast dedicated to the past, present, and future of the higher education industry. Featuring in-depth conversations with some of our nation’s higher education leaders.
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Welcome to 'Dental Decoders', the podcast where we crack the code on the complexities of dental operations and revenue cycle management (RCM). Hosted by Brittany Rogars and Rebecca Herring, this show is a treasure trove for dental professionals seeking to elevate their practice and enhance their expertise. Each episode of 'Dental Decoders' delves deep into the intricacies of the dental industry. From insightful interviews with seasoned experts to solo episodes packed with actionable advice, ...
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How to Lead Your Team to Win Together with Lynne Hester Leggett
33:23
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33:23
Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by the legendary Lynne Leggett, the founder of Victory Dental Management. Lynne Leggett, BS FAADOM is the founder and CEO of Victory Dental Management. With over 30 years of business experience, in addition to being a seasoned basketba…
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AI FOMO? How AI is Revolutionizing the Dental Space with Conner Ludlow
28:34
28:34
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28:34
Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by Conner Ludlow, to discuss how AI, particularly Annie, is revolutionizing the dental office front desk operations by enabling multitasking, capturing missed calls, and providing 24/7 support. The episode also covers how dental practi…
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9 Keys to Powerful Leaders with Lauren Schieffer
21:05
21:05
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21:05
In this episode of Dental Decoder's podcast, I’m joined by Lauren Schieffer, also known as the Colonel's Daughter, a distinguished speaker and consultant specializing in leadership development. Lauren shares insights on her nine essentials of significant leadership, which include understanding your own value, treating others with respect, and leadi…
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Harnessing the Power of Virtual Assistants to Save Time and Money with Rebecca Herring
27:07
27:07
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27:07
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring, who has over 15 years of experience in the dental industry, to discuss the benefits of using virtual assistants (VAs) to improve dental practice efficiency and operations. She provides insights on the hiring process, training strategies,…
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Improve Your Revenue Cycle Management with These 3 Tips with Chase Butenhoff
21:23
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21:23
In this episode of Dental Decoder's podcast, I sit down with Chase Butenhoff, an expert in dental revenue cycle management with over five years of experience. Chase shares valuable insights and practical tips for dental practices to improve their revenue cycles, including regularly running AR reports, establishing an AR timeline, and ensuring prope…
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How a VA (Virtual Assistant) Can Skyrocket Your Revenue with Rebecca Herring
21:47
21:47
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21:47
In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring, to talk about the benefits of using virtual assistants (VAs) in dental practices, and how it can skyrocket your revenue. The episode details how VAs can optimize operations, cut costs, and improve patient care. Rebecca offers practical advice on implementing V…
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What Makes a Good Leader and How to Harness These Qualities Within Your Team with Stacey Feidt
25:37
25:37
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25:37
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Stacey Feidt, Training and Development Coordinator at SKF Practice Solutions, to discuss the essentials of leadership and delegation. Stacey shares her journey into management, the importance of empowering team members, and strategies for developing future leaders wit…
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Navigating Dental Insurance Challenges with Stephanie Wright
29:13
29:13
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29:13
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Stephanie Wright, an expert in dental insurance and practice management. Stephanie shares insights into how dental practices can navigate insurance contracts, consider the benefits and challenges of going out of network, and improve practice operations through strateg…
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Aligning Your Career and Health with Caitlin Parsons
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25:22
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Caitlin Parsons, a registered dental hygienist with 15 years of experience who transitioned into a certified yoga therapist and ergonomic consultant due to chronic pain. Caitlin shares her journey from suffering acute pain to finding purpose in helping dental professi…
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Transforming Dental Financial Health with Jennifer Howard, CPA
27:05
27:05
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27:05
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Jennifer Howard, a dental-specific CPA and founder of Accounting Results and Consulting. We talk about the nuances of dental bookkeeping, key performance indicators (KPIs), and financial strategies tailored for dental practices. Jennifer shares insights on the importa…
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Mastering Dental Insurance with Bri Richardson
24:33
24:33
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24:33
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring and by dynamic dental insurance specialist Bri Richardson, owner of Elevate My Practice and founder of Dental Insurance SOS. Bri shares her journey from dental assistant to insurance guru, offering insights on streamlining revenue cycles,…
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Dental Coding: An In-Depth Conversation with Dr. Greg Grobmyer
37:48
37:48
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37:48
Brief summary of show: In this episode of Dental Decoder's podcast, we are joined by Dr. Greg Grobmyer, a renowned expert in the dental insurance and coding industry. Dr. Greg, the chief editor of the 'Dental Coding with Confidence' book, shares his inspiring journey from clinical dentistry to becoming a leading figure in dental coding and insuranc…
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The Essentials of Effective Dental Recruiting with Wendy Aldhamen
28:10
28:10
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28:10
Brief summary of show: In this episode of Dental Decoder's podcast, we are joined by guest co-hosts Rebecca Herring and Wendy Aldhamen, a specialist dental recruiter. Wendy shares her journey in the dental industry, starting as a dental assistant in 2010 and evolving into a hiring manager and founder of Career Elevation. Our discussion dives into c…
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Implementing Comprehensive Oral Cancer Screenings with Susan Cotten
23:37
23:37
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23:37
Brief summary of show: In this episode of Dental Decoder's podcast, I sit down with Susan Cotten, a dental hygienist and CEO of Oral Cancer Consulting. Our discussion covers the importance of effective oral cancer screenings and how to implement them in dental practices. Susan introduces her ‘Cotten Method,' a comprehensive cancer screening and off…
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Decoding Marketing and Advertising Spend with Zeke Domowski
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37:24
In this episode of Dental Decoder's podcast, Rebecca and I welcome Zeke Domowski, a dental marketing expert with a decade of experience in digital marketing. Our discussion centers around maximizing marketing budgets for dental practices, the significant impact effective marketing can have, and where to best focus marketing efforts. Zeke brings his…
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From Stress to Success with Brittany Rogars
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21:43
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21:43
Brief summary of show: In this episode of Dental Decoder's podcast, I join you for a solo episode that’s a snippet of my recent keynote, all about optimizing dental practice operations. And you’ll love this even more if you’re an Open Dental software user! Drawing from my personal experiences in a dental practice, we talk about the challenges of st…
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Mental Fitness in Dental Operations with DJ Logory
25:38
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25:38
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by fitness and emotional intelligence (EQ) coach DJ Logory to explore overcoming operational challenges in dental practices through mental fitness. DJ, host of the Libraries and Weight Rooms podcast, shares his journey from personal struggles to helping individuals and b…
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Fractional Training for Dental Teams: Insights with Brenda McNulty
29:08
29:08
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29:08
Episode number and title: Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Brenda McNulty, a seasoned dental industry expert with over 30 years of experience. Brenda, who recently founded her own company, DSO Facts, shares insightful strategies for improving dental operations through her role as a fractional trainin…
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Facing Fears and Embracing Change with Dawn Taylor
36:59
36:59
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36:59
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Dawn Taylor, a trauma specialist and author, who shares insights into developing resilience, identifying one's worth, and addressing mental health and business challenges. We discuss strategies for improving relationships within the dental practice, coping with mental…
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Grow Your Practice’s Income While You Sleep with Lisa Anne
26:00
26:00
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26:00
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by digital marketing expert Lisa Anne about innovative marketing strategies for dental practices. Lisa shares her journey from a struggling entrepreneur to a powerhouse in digital marketing, investing millions in ads and generating millions of leads monthly. She introduc…
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Revolutionize Your Dental Practice: Kirk Teachout's Blueprint for Success
29:37
29:37
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29:37
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Kirk Teachout, a business coach, serial entrepreneur, bestselling author, and the creator of the Seven Figure Dentist Program. Kirk shares his journey from supporting his wife's transition from an associate to a successful dental practice owner, leveraging his backgro…
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The Benefits of Membership Plans in Dental Practices with Rebecca Herring
21:33
21:33
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21:33
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring, and we dive into the topic of creating membership plans for dental practices. We highlight its advantages for both practices and patients, especially in increasing membership for uninsured patients. We discuss different aspects of mem…
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From Fear to Gear: Mastering Leadership Lessons on the Tail of the Dragon
31:03
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31:03
Brief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I are joined by Christi Bintliff founder of Leap to Solutions and an experienced dental operations director. Christi shares her journey from IT to dental operations, emphasizing the importance of leadership, strategic planning, and team engagement for achieving sustaina…
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Decoding Dental Operations: Hiring and Training Strategies with Michelle Affanato
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23:35
In this episode of Dental Decoder's podcast, I’m joined by dental consultant and coach Michelle Affanato. We discuss the importance of change management and operational efficiency in the dental office. Michelle brings over 30 years of experience in both clinical and administrative roles, offering a comprehensive perspective on overcoming dental pra…
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Balancing Work and Love in the Dental Industry with Chris Louis
28:19
28:19
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28:19
Brief summary of show: In this episode of Dental Decoder's podcast, Christopher Louis, a Los Angeles-based dating advisor, joins me to discuss the complexities and strategies for managing romantic relationships within the dental industry. Many dental professionals work with their spouses or significant others, leading to unique challenges in blendi…
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The 80/20 Rule of Entrepreneurship with Navid Moosa
26:26
26:26
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26:26
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Navid Moosa, a real estate investor, entrepreneur, and serial investor who has spent over 20 years creating and building sustainable business systems. Navid shares his journey and the importance of maintaining a humble mindset for growth and learning. He emphasizes th…
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Decoding Dental HR and Employee Retention with Kara Kelley
34:19
34:19
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34:19
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring and Kara Kelley, the CEO of Clinical HR, which is an advisory firm for dental and medical practices. We discuss the importance of HR in dental practices, exploring aspects like strategic HR systems, employee engagement, managing employ…
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Efficient Employee Onboarding Solution: My Dental SOP with Laura Johnson
27:33
27:33
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27:33
Guest: Laura Johnson Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring and Laura Johnson, the founder and CEO of My Dental SOP. My Dental SOP is an innovative software solution tailored for dental practices, designed to optimize employee onboarding and cross-training, leading to bette…
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Decoding Neuro-Linguistic Programming (NLP): Enhancing Communication in Dental Practice with Jayna Swan
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34:33
Guest: Jayna Swan Brief summary of show: In this episode of Dental Decoder's podcast, Jayna Swan joins me to discuss the concept of Neuro-Linguistic Programming (NLP) and its potential applications in a dental practice. NLP focuses on how we think, communicate and how these patterns interact to create our world. Jayna introduces the idea of using N…
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Decoding Social Media Strategies for Dental Practices
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27:02
Introduction: - Welcome to the Dental Decoders Podcast with host Brittany Rogars, focusing on cracking the code on dental operations. - Each week, dive into topics to overcome roadblocks, streamline operations, and reduce team burnout. Interview with Rita Zamora: 1. Choosing Social Media Platforms: - Discussion on selecting social media platforms r…
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Creating a Balanced Dental Practice: A Discussion with Justin Schenck
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26:29
In this enlightening episode of Dental Decoders Podcast, your host Brittany engages in a captivating conversation with Justin Schenck, a prominent figure beyond the dental realm. Together, they delve into the world of dentistry as a business, addressing the unique challenges faced by young dentists. They also explore the importance of work-life bal…
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Creating Effective Staff-Facing Financial Policies
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12:55
Creating Effective Staff-Facing Financial Policies In this episode of the Dental Decoders Podcast, your host Brittany takes the stage for a solo episode. Today, we delve into a crucial aspect of running a successful dental practice – staff-facing financial policies. Introduction to the Dental Decoder Podcast We kick things off with a quick introduc…
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Bridging Diversity and Efficiency with Sharon Weaver
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24:31
Introduction: In this episode of the Dental Decoders podcast, host Brittany Rogars delves into the world of dental technology and diversity with the tech wizard and diversity advocate, Sharon Weaver. Discover how technology is revolutionizing dental operations and learn valuable insights on fostering inclusivity in the dental industry. Guest Introd…
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Navigating Success: The Art of Dental Practice Communication with Sydney Robinson
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33:19
**Episode Description:** In this engaging episode of Dental Decoders, host Brittany Rogars delves deep into the world of dental operations alongside a remarkable guest, Sydney Robinson, the executive director of a renowned dental consulting and technology company. Together, they decode the intricacies of dental practice management, uncovering the k…
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The Power Of Community for Dental Offices: An Insightful Conversation with Jon Beebe
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39:06
This episode of the Dental Decoders podcast features guest Jon Beebe, an expert in building online communities. Throughout the episode, Jon shares his personal stories, including the challenges faced by him and his wife, Lauren during their journey of building a popular Facebook community for their online affiliate company. Sharing strategies on ga…
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Unlocking Success: Hiring Outside the Box in Dentistry with Brittany Rogars
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23:33
In this episode of Dental Decoders, hosts Rebecca and Brittany Rogars delve into Brittany's career journey in dentistry, spanning her years of growth - from a complete industry novice to a leading figure in the field. Brittany talks about her accidental entry into dentistry, beginning from a gas station cook position to a front desk role at a denta…
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The Outsourcing Advantage with Amanda DeMoura
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23:53
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23:53
The Power of Outsourcing in Your Dental Practice with Amanda DeMoura In this episode of Dental Decoders Podcast, the hosts Rebecca and Brittany sit down with their guest, Amanda. Amanda is an expert in dental insurance and Revenue Cycle Management (RCM) services and the founder of a dental outsourcing company. They discuss the benefits of dental pr…
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Beyond the Desk: Rebecca's Secrets to Elevating Your Patient’s Experience
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25:19
Beyond the Desk: Rebecca's Secrets to Elevating Your Patient’s Experience In this episode of the Dental Decoders Podcast, host Brittany Rogars interviews her guest-host Rebecca. The interview provides insights into Rebecca's rich history in the dental industry, starting from her dad’s solo practice up to her current endeavors with her own business …
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Welcome to the Dental Decoders Podcast, where we decode the mysteries of dental practice management and help you navigate the complex world of dental operations. Whether you're grappling with staffing issues, scheduling snafus, or the intricacies of revenue cycle management, we've got you covered. Join your host, Brittany Rogars—industry veterans w…
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Episode #26 | A Conversation with Kevin Ross, Lynn University
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How can higher ed institutions teach students the value of persistence? In the latest installment of our MindMaxing podcast series, “Adolescence to Adulthood,” Lynn University President Dr. Kevin Ross addresses the importance of making colleges and universities safe spaces for students to try, fail, and try again. Dr. Ross discusses how Lynn’s impl…
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Episode #25 | A Conversation with Will Patch, Niche
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42:07
What is the goal of higher education? According to Will Patch, a Senior Enrollment Insights Leader at Niche.com, colleges and universities should prepare students to step into jobs that fulfill them as individuals and benefit their communities. But it’s not such a straightforward path for all students. In the latest episode of our MindMaxing Podcas…
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Episode #24 | A Conversation with Dr. Mariana Amatullo, Parsons School of Design
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21:41
The pandemic presented many barriers to higher education. But it also catalyzed demand for more accessible education. In the latest episode of our MindMaxing Podcast series, “Adolescence to Adulthood,” Lee Maxey speaks with Dr. Mariana Amatullo, Vice Provost for Global Executive Education and Online Strategic Initiatives at Parsons School of Design…
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Episode #23 | A Conversation with Mike Flanagan of Mastery Transcript Consortium
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36:56
What skills do graduates need to be able to go out into the world? While some education leaders focus solely on getting students to graduate high school, Mike Flanagan, CEO of the Mastery Transcript Consortium, is focused on creating educational pathways that empower graduates even after they’ve collected their diplomas. In the latest episode of ou…
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Episode #22 | A Conversation with George Irvine, University of Delaware
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As Associate Vice Provost for the Division of Professional and Continuing Studies at the University of Delaware, George Irvine, PhD, is keenly aware that students today ask themselves, "Why do I need to go to college?" Traditional pathways to higher education are expensive and time-consuming, and even employers are beginning to question the value o…
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Episode #21 | A Conversation with Anthony Carnevale of Georgetown University
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44:53
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44:53
As Research Professor and Director of the Georgetown University Center on Education and the Workforce, Dr. Anthony Carnevale knows the journey adolescents take to adulthood has changed drastically over the last 40 years. Decades ago, a high school education was enough to help a young adult land a job with a living wage. Today, college—if not a seco…
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Episode #20 | A Conversation with Rick Dalton of CFES Brilliant Pathways
25:42
25:42
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25:42
Rick Dalton, CEO and President of CFES Brilliant Pathways, is committed to helping students overcome obstacles, access educational opportunities, and achieve success in their lives. While today’s higher education landscape is complex and changing rapidly, Rick notes that students can still take control of their academic destinies. In the second epi…
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Episode #19 | A Conversation with Andy Chan, Wake Forest University
46:15
46:15
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46:15
Andy Chan, VP of Innovation and Career Development at Wake Forest University, knows that being a student in 2022 is a uniquely complicated experience. There are more educational and professional options than ever before. There's also immense societal and cultural pressure to pick the perfect path and flawlessly transition from high school to colleg…
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Episode #18 | A Conversation with Debra Iles, Harvard Kennedy School
18:49
18:49
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18:49
Harvard Kennedy School Senior Associate Dean for Executive Education Debra Iles believes that the pandemic has “created the opportunity for us to think differently, to embrace some things that we were perhaps postponing.” Debra and I met virtually for episode 18 of MindMaxing, the final episode in the podcast’s first season, where she reflected on …
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Episode #17 | A Conversation with Nancy Coleman, Ed.D., Harvard Extension School
17:41
17:41
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17:41
Harvard University Dean of Division of Continuing Education and University Extension Nancy Coleman, Ed.D., believes creating space for reflection is important, especially in higher education. “If we're truly going to figure out ‘how do we create value for our students?’ … there needs to be some thinking in that. And I found one of the best ways to …
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Episode #16 | A Conversation with John Caron, Excelsior College
20:18
20:18
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20:18
Excelsior College Provost and Vice President for Academic Affairs John Caron can see a difference in how colleges and universities are networking since the start of the pandemic. One of the things that Excelsior is doing that John finds interesting is exploring partnership opportunities with other schools, exploring pathways from their non-credit c…
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