Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.
…
continue reading
We believe that people and teams underperform. Not because they want to, not because they mean to but because they can't get out of their own way. This may not be down to them; it could be the culture or the environment. Our experiences shape our mindsets and habits, often causing us to get stuck. Changing behaviour requires a change in mindset. Join us on this journey as we discuss everything from 'how we think' to techniques and shortcuts to help us shape our thoughts to help us achieve ou ...
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Setting the Challenge: Path for Improvement (Part 2)
37:41
37:41
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
37:41
In this episode, John Dues and Andrew Stotz discuss the first part of John's path for improvement model - setting the challenge. Using an example from United Schools Network, John explains their aspirations for cutting chronic absenteeism rates. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. And I'll be your host as we continue our jou…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Pay Attention to the Choices: Misunderstanding Quality (Part 4)
34:34
34:34
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
34:34
Continuing their discussion from part 3 of this series, Bill Bellows and Andrew Stotz talk more about acceptability versus desirability. In this episode, the discussion focuses on how you might choose between the two. TRANSCRIPT 0:00:00.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
135 - Why do I find giving feedback so difficult?
16:34
16:34
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
16:34
Feedback has been described as the breakfast of champions, but giving feedback can be one of the toughest things we have to do, with many people avoiding giving feedback if they possibly can. In this, another podcast in our series of questions from coaching conversations, Ricky and Graham focus on why some people find it so difficult to give good f…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
5 Myths of Traditional Productivity: Boosting Lean with Deming (Part 1)
22:07
22:07
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
22:07
In this new series, Jacob Stoller and Andrew Stotz discuss five major management and productivity myths and how Lean and Deming thinking solve them. This first episode offers an overview and Jacob shares his journey from traditional management to a better way. Jacob Stoller is the author of The Lean CEO: Leading the Way to World-Class Excellence an…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Building an Improvement Model: Path for Improvement (Part 1)
35:27
35:27
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
35:27
In this new series, John Dues and Andrew Stotz discuss John's model for improvement. This episode includes an overview of the model and how John uses it for goal-setting and planning in his school. 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
134 - How do I say no (to senior people)?
24:33
24:33
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
24:33
Paul and Graham tackle saying no in this latest episode of the podcast where we look at the questions that are frequently raised in coaching sessions. Saying no, especially to the boss, is one of the things most of us find hard to do. From the desire to say yes to the mindset that makes it okay to say no when that is the right thing to do, this epi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Acceptability VS Desirability: Misunderstanding Quality (Part 3)
32:59
32:59
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
32:59
Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
133 - How do I deal with a bad boss?
25:03
25:03
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
25:03
There is an old saying in business psychology: People rarely leave a company; they normally leave a manager! Not all bosses are good bosses, yet at the same time, not all bosses people think are bad are really bad bosses. Sometimes what appears as a difficult boss, is actually a different style that evokes a reaction from some of the people working…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
8 Dimensions of Quality: Misunderstanding Quality (Part 2)
32:10
32:10
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
32:10
In this episode, Bill Bellows and Andrew Stotz discuss David Garvin's 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin: https://hbr.org/1987/11/competing-on-the-eight-dimensions-of-quality TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journe…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
132 - How do I find purpose (in life)?
17:51
17:51
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
17:51
Continuing with our series of podcasts exploring questions that come up during coaching sessions, this podcast builds on episode 131, this time looking at how you find your purpose in life (not just work). In this episode, Ricky and Graham, chat about life's purpose, talking through the different areas of life, and the different things that motivat…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Quality, Back to the Start! Misunderstanding Quality (Part 1)
35:12
35:12
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
35:12
Where did your "quality journey" start? In this first episode of a new series on quality, Bill Bellows shares his "origin story," the evolution of his thinking, and why the Deming philosophy is unique. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey in the teachings of Dr. W Edwards Demin…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
131 - How do I find purpose (at work)?
20:41
20:41
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
20:41
Most of us spend over a third of our time at work - until we get to retire! Next to sleep is the part of our life that we spend the most time doing, yet often, we have no idea why we are there or what we are trying to achieve. Yeah, we are there for the money, and that means hitting some goals, but is that enough? What makes work meaningful? What i…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goal Setting is Often an Act of Desperation: Part 6
38:12
38:12
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
38:12
In the final episode of the goal setting in classrooms series, John Dues and Andrew Stotz discuss the last three of the 10 Key Lessons for implementing Deming in schools. They finish up with the example of Jessica's 4th-grade science class. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goal Setting is Often an Act of Desperation: Part 5
28:58
28:58
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
28:58
In this episode, John Dues and Andrew Stotz apply lessons five through seven of the 10 Key Lessons for implementing Deming in classrooms. They continue using Jessica's fourth-grade science class as an example to illustrate the concepts in action. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our jou…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
130 - How can I be successful and have balance in my life?
18:45
18:45
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
18:45
Continuing our journey into the questions that often come up in coaching sessions, in this podcast Richard and Paul explore how success in demanding jobs and work-life balance often can seem incompatible. Creating balance is a popular topic, with no end of articles and influencers talking about the tricks to create balance, or the sacrifices requir…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Test for Understanding: Awaken Your Inner Deming (part 22)
36:35
36:35
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
36:35
How do you know that the learning you and your colleagues are doing is leading to changes in behavior? In this episode, Bill and Andrew discuss little tests you can do to see if the transformation you're working toward is really happening. 0:00:02.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teac…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
129 - How do I become comfortable with uncertainty?
17:45
17:45
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
17:45
Uncertainty has become a very present factor of modern working life, yet almost all of us crave certainty and spend a lot of our time and effort working very hard to create as much of it as we can. Only to find that uncertainty often wins out! In this podcast, part of a mini-series looking at the questions and topics that often come up in coaching …
…
continue reading
Another podcast in our mini series exploring some of the questions that come up in coaching sessions, in this episode of the podcast, Richard and Paul discuss the questions that is asked without ever being asked, what are my values? Values are at the heart of behaviours, driving both purpose and actions. Yet, we are often oblivious to them and thei…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Transparency Among Friends: Awaken Your Inner Deming (Part 21)
32:51
32:51
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
32:51
How can you make lasting change at your organization? Recruit your friends! In this discussion, Bill Bellows lays out his experience recruiting and working with a small group to make big changes in a large company. 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards D…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goal Setting is Often an Act of Desperation: Part 4
31:02
31:02
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
31:02
Can a 4th grade class decide on an operational definition of "joy in learning"? In part 4 of this series, educator John Dues and host Andrew Stotz discuss a real-world example of applying Deming in a classroom. This episode covers the first part of the story, with more to come in future episodes! 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and…
…
continue reading
Sometimes (at work) we get a little lost. Maybe our actions are not working, our dreams suddenly appear unattainable, or we become disconnected from the purpose. It may happen slowly over time or can be a sudden upheaval when things around us change. It can be very disconcerting to feel lost, yet many of us experience it at some point. As coaches, …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
System of Profound Wisdom: Awaken Your Inner Deming (Part 20)
46:09
46:09
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
46:09
Dr. Deming developed his philosophy over time and in conversations with others, not in isolation. As learners, we tend to forget that context, but it's important to remember because no one implements Deming in isolation, either. In this conversation, Bill Bellows and host Andrew Stotz discuss how there's no such thing as a purely Deming organizatio…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
126 - How can I be successful when I don’t have enough time?
19:51
19:51
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
19:51
Continuing our series of podcasts that explore the most common questions asked in coaching sessions, Rob and Paul explore the very common topic of time in this podcast. A range of time questions come up, all of which centre around the genuine issue of having more things to do than the time available. Time management skills are essential to modern w…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Transforming How We Think: Awaken Your Inner Deming (Part 19)
36:17
36:17
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
36:17
What happens if you transform HOW you think? In this episode, Bill Bellows and host Andrew Stotz discuss the problem of thinking in one dimension at a time (as we were taught in school) and its impact on our ability to solve problems. BONUS: Book recommendations to broaden your understanding of Deming and more. TRANSCRIPT 0:00:02.1 Andrew Stotz: My…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goal Setting Is Often An Act of Desperation: Part 3
29:48
29:48
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
29:48
In part 3 of this series, John Dues and host Andrew Stotz talk about the final 5 lessons for data analysis in education. Dive into this discussion to learn more about why data analysis is essential and how to do it right. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings o…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
125 - How can I deal with the feedback I am getting?
12:45
12:45
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
12:45
Let's face it, none of us really love getting feedback. We know it is important, and helps us grow, It is also hard to hear sometimes and often badly delivered. Sometimes, it feels like it is easier to not be told, even though we know that is not really the right answer! This podcast is part of a series based on the questions that come up the most …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Organizations are Holograms: Awaken Your Inner Deming (Part 18)
35:05
35:05
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
35:05
In this episode, Bill Bellows and host Andrew Stotz discuss seeing organizations as holograms—3D images. Holograms show all parts from different views at once. Learn how using the lens of the System of Profound Knowledge lets you see the problems and opportunities for transformation. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goal Setting Is Often An Act of Desperation: Part 2
32:57
32:57
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
32:57
Do you struggle to meet your goals or targets? Find out how you can change your thinking about goals and your process for setting them so you can keep moving forward. In this episode, John Dues and host Andrew Stotz discuss the first five of John's 10 Key Lessons for Data Analysis. TRANSCRIPT 0:00:03.0 Andrew Stotz: My name is Andrew Stotz and I'll…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
124 - Who am I to lead people?
15:04
15:04
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
15:04
We are back with new podcasts for 2024, and we are starting the year with some of the questions that we get asked as coaches. In this episode, Rob and Paul explore the question most new leaders ask themselves: What makes me worthy of being a leader? There are several reasons why people pose this question, from self-doubt, to seeing the capability o…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Transformation is Never Complete: Awaken Your Inner Deming (Part 17)
38:29
38:29
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
38:29
In The New Economics, Deming said “The individual, transformed, will perceive new meaning to his life…” (3rd edition, page 63) But are we ever completely transformed? Discover why Bill Bellows believes that transformation is an ongoing process and how you can keep your learning journey going. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Sto…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goal Setting Is Often An Act of Desperation: Part 1
38:57
38:57
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
38:57
Did Dr. Deming forbid setting goals? Dive into this discussion about healthy goal setting, learn why your process matters, and the four things you need to understand before you start on goals. This episode is the first in a 4-part series about goal setting. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we conti…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Get Off Of My Cloud: Awaken Your Inner Deming (Part 16)
41:55
41:55
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
41:55
"The Cloud" is a metaphor for the top level of corporate authority - the CEO, CFO, CTO and maybe some Vice President positions. And if you're trying to transform an organization, your ideas need to penetrate the Cloud - but how? In this episode, Bill Bellows and host Andrew Stotz talk about influencing others with the aim of transformation. TRANSCR…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Commit to Transformation: Deming in Schools Case Study (Part 20)
35:54
35:54
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
35:54
What does it mean to "commit" to transformation? What does "transformation" mean? In this episode, John Dues and host Andrew Stotz discuss Point 14 of Dr. Deming's 14 Points for Management - with John's interpretations for educators. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into th…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Start Where You Are: Awaken Your Inner Deming (Part 15)
45:37
45:37
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
45:37
In this episode, Bill Bellows and host Andrew Stotz talk about where and how to start using your new knowledge when you're learning Deming. TRANSCRIPT 0:00:02.1 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, w…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Go Beyond Skills Training: Deming in Schools Case Study (Part 19)
26:00
26:00
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
26:00
What's the difference between education and training? Why is the distinction important? How does the Deming lens offer a new perspective on teacher effectiveness? In this episode, John Dues and host Andrew Stotz talk about why it's important to go beyond skills training and encourage education for personal growth. TRANSCRIPT 0:00:00.0 Andrew Stotz:…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Remove Barriers To Joy In Learning: Deming in Schools Case Study (part 18)
36:46
36:46
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
36:46
How do grading systems, teacher ratings, school rankings, and other programs like those create barriers to learning? Should we eliminate them entirely, or do they have their place? John Dues and host Andrew Stotz talk about how to preserve joy in learning. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. I'll be your host as we continue …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Eliminate Management by Extremes: Awaken Your Inner Deming (Part 14)
47:43
47:43
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
47:43
Many businesses equate "manager" with "leader," excluding potential leaders from across the organization. In this episode, Bill Bellows and host Andrew Stotz talk about leadership in Deming organizations - with a great story about senior "leaders" making a huge error in judgment at a conference of auditors. TRANSCRIPT 0:00:02.0 Andrew Stotz: My nam…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Does Competition Create Wins? Role of a Manager in Education (Part 14)
18:07
18:07
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
18:07
Who wins when teams and team members compete with each other? In this final episode in the Role of a Manager in Education series, David Langford and Andrew Stotz discuss why cooperation beats competition, particularly in schools. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the tea…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
123 - Why is reflection important in the workplace?
29:32
29:32
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
29:32
There are moments, often, when we hit milestones that symbolise the end of something (like the end of a year), that we stop and take a moment to look back. These moments are opportunities to reflect, to learn and to prepare to start again. Yet, in work, these moments are missed as we jump from project to project, urgent task to urgent task. Urgency…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Unhurried Conversation: Role of a Manager in Education (Part 13)
14:28
14:28
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
14:28
What are unhurried conversations, and why should managers prioritize them? In this episode, David Langford and host Andrew Stotz talk about the kinds of conversations managers should be having with their team members. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of D…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Eliminate Arbitrary Numerical Targets: Deming in Schools Case Study (Part 17)
34:48
34:48
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
34:48
Quotas, arbitrary targets, work standards with numerical goals - these don't seem to apply to schools. But, as John Dues and host Andrew Stotz discuss, quotas show up a lot in classrooms, causing harm and preventing improvement. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the tea…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
122 - Why don't New Years Resolutions work?
27:19
27:19
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
27:19
It is that time of year, when we start to reflect on the year and promise ourselves that next year will be different. Next year, we will be fitter, healthier, more successful and just so much better. Sadly, for most of us, New Year's Resolutions have the nasty habit of fading away as life pushes us back to old habits and practices. So, what if this…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Integration and the Taguchi Loss Function: Awaken Your Inner Deming (Part 13)
35:49
35:49
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
35:49
Should we strive to better understand what happens "downstream" to our defect-free work? No matter the setting, if our work meets requirements and we pass it on, are we responsible for how well it integrates into a bigger system? In this episode, Bill Bellows and Andrew Stotz expand on the interaction between variation and systems and why Dr. Demin…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
121 - How can you become a communication superhero?
19:21
19:21
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
19:21
In this podcast, Rob and Ricky don their capes and dive into the world of stellar communication. (what they get up to in their own time is up to them!) What does it take to be a true communication superhero in an era riddled with distractions, impatience, and information overload? Being an effective communicator isn't just about conveying messages;…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Pitfalls of Slogans and Targets: Deming in Schools Case Study (Part 16)
39:56
39:56
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
39:56
Slogans and exhortations don't work to motivate people. Targets usually encourage manipulation or cheating. John Dues and Andrew Stotz discuss how these three strategies can hinder improvement, frustrate teachers and students, and even cause nationwide scandals. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. I'll be your host as we con…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Integration Excellence: Awaken Your Inner Deming (Part 12)
36:28
36:28
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
36:28
What does it mean that people feel connected and included when something good happens yet dissociate when something bad happens? In this episode, Bill Bellows and Andrew Stotz discuss the human side of integration. TRANSCRIPT 0:00:02.9 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
120 - What are the common communication mistakes that trip us up?
25:30
25:30
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
25:30
Rob and Ricky as they dive headfirst into the intricate web of common communication pitfalls that leave many of us scratching our heads, wondering, "Where did that go wrong?" Have you ever sat through a meeting and thought it was a complete waste of time? We explore the impact of poorly conducted meetings - how they not only drain our time but also…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Do You Listen to Speak or Listen to Learn? Role of a Manager in Education (Part 12)
21:37
21:37
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
21:37
Listening to understand and learn is often harder than not-really-listening because you're thinking about what to say. Dr. Deming emphasized learning and was excited about ideas he heard from others every day. In this episode, David Langford and Andrew Stotz talk about why and how managers, including teachers, should listen to staff or students. TR…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Break Down Barriers: Deming in Schools Case Study (Part 15)
27:39
27:39
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
27:39
Most people agree: teamwork and collaboration generate greater results than isolation and silos. So why do we let barriers get in the way? In this episode, John Dues and host Andrew Stotz talk about barriers to collaboration and how to break them down. TRANSCRIPT 0:00:02.7 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
119 - How does poor communication impact the workplace?
18:57
18:57
เล่นในภายหลัง
เล่นในภายหลัง
ลิสต์
ถูกใจ
ที่ถูกใจแล้ว
18:57
With an alarming statistic revealing that a staggering 70% of errors in the workplace can be traced back to miscommunication, it's no wonder that businesses are feeling the pinch. Dive deeper, and you'll find that poor communication ranks as the number one concern for a majority of businesses, overshadowing even financial concerns or market competi…
…
continue reading