Raising the Profile of AP: Tips and Techniques

The IOFM Podcast

In this podcast, IOFM Managing Editor Royce Grayson Morse talks to Candace Jaramillo, certified P2P manager at Liberty Oilfield Services and brain-based coach. Jaramillo advises that the first step to creating positivity about AP within an organization is to simply listen — to employees and upper management alike.

While taking on her current role, she did just that — and one of the first things she heard was that her accounting executive was losing sleep over problems with the money going out the door. At that point, Jaramillo took the time to sit down individually with each member of her team in order to get a feel for what their problems were. One of her most important discoveries was that people were doing things inconsistently because they had all been trained by different people. Documenting the organization’s processes was the first step toward addressing those disconnects.

Jaramillo was also pleased to realize that rather than her team being resistant to change, they were eager for it due to a sense of powerlessness under a previous manager. Trusting and engaging them created an atmosphere of inclusion that helped the team move from feeling undervalued to being real contributors to the organization.

For more insights on elevating the profile of AP within your organization, tune into the full podcast.