พอดคาสท์ Cio Talk Network ชั้นนำ (2024)

1
Strategic AI Deployment In Healthcare, Exploring Ethical Considerations And Operational Challenges In Predictive Care 40:34

1M ago40:34

40:34

Artificial Intelligence is transforming predictive healthcare with tools for early disease detection and personalized treatment. As healthcare IT leaders strive to harness this potential responsibly, they face challenges such as privacy protection and compliance with standards like HIPAA. Effective deployment of AI involves not only technological i…

1
Prudential: Navigating 150 Years of Change with Data & Innovation 22:58

2M ago22:58

22:58

Guest: Kjersten Margaret, Chief Data Officer, Prudential Financial Guest Bio: https://www.ciotalknetwork.com/contributor/kjersten-moody/ More on this Episode: https://www.ciotalknetwork.com/prudential-navigating-150-years-of-change-with-data-innovation/ More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/ Mo…

1
Goodlife Fitness’ Journey of Innovation, Flexibility, and Cutting-Edge Technology 35:06

3M ago35:06

35:06

Picture a thriving company, GoodLife Fitness, grappling with outdated support systems that couldn’t keep up with rising customer expectations. They faced long response times, frustrated clients, and a support team bogged down by inefficient processes. Realizing the urgent need for change, GoodLife Fitness partnered with Freshworks and utilized Fres…

1
Redefining Leadership Culture and Organizational Structure in the GenAI Era 36:27

3M ago36:27

36:27

The rapid rise of generative AI is compelling organizations to adapt their working methods, decision-making, and collaboration. Leaders face challenges such as redefining workforce roles, ensuring ethical AI practices, and managing cross-functional teams that understand AI's business and technological aspects. Yet, these challenges also offer signi…

1
Marrying Legacy Systems to Modern Marvels 44:50

5M ago44:50

44:50

Legacy systems are like old trees – deeply rooted reliable, but not always adaptable to rapidly changing environments. With the advent of cloud computing, IoT, and other emerging technologies, there’s pressure on businesses to innovate. But this innovation can’t come at the cost of discarding these reliable legacy systems. How can companies smoothl…

1
Extracting Strategic Value from GenAI 25:46

6M ago25:46

25:46

Identifying the value areas of generative AI is only the first step. Senior business, AI, data analytics, and IT leaders must unlock GenAI’s full potential in hyper-personalized customer experiences, predictive analytics, and scalable content generation. This requires adaptable business models, optimized revenue streams, and effective risk manageme…

1
Stitching Seamless Digital Journeys in a Minefield of Threats 31:54

7M ago31:54

31:54

The surge in digital transformation initiatives has brought forth many cybersecurity challenges. Businesses are under pressure to offer seamless digital experiences, which often means integrating multiple platforms and technologies. Yet, each integration point is a potential vulnerability. As cyber threats grow more sophisticated, how can businesse…

1
Harnessing the Power of Ecosystems in the Digital Age 30:04

8M ago30:04

30:04

The days of businesses operating in silos are numbered. With the rise of digital platforms and technologies, companies are part of broader ecosystems involving partners, customers, and competitors. How can CXOs navigate and leverage these ecosystems to drive growth, innovation, and customer value while managing associated risks? Guest: Leo Bodden, …

1
Sustainability: The New Profit? 42:43

8M ago42:43

42:43

As the global discourse shifts towards sustainability, businesses are pressured to align their strategies with environmental and social responsibilities. In a world where consumers prioritize ethical practices, how can companies transform their models to ensure sustainability isn't just an afterthought but a core driver of both profit and long-term…

1
Agile Mindsets: Beyond IT to Boardroom Strategies 50:02

8M ago50:02

50:02

Agile methodologies, which once found their roots in software development, now influence boardroom decisions and corporate strategies. The challenge lies in truly understanding and implementing agility at all organizational levels. How can businesses extend the principles of agile thinking from their IT departments to their strategic planning sessi…

1
Navigating the Human Asset: Beyond Technology & Strategy 40:26

9M ago40:26

40:26

The advent of AI, machine learning, and automation has fundamentally changed workplace dynamics. The challenge for modern organizations is ensuring their human workforce complements these technological advancements rather than competes with them. How can businesses harmonize their approach to maximize technical and human potential, especially when …

1
Balancing Act: Dollarama's Digital Leap in the World of Budget Retail 28:52

9M ago28:52

28:52

Dollarama's journey into digital transformation showcases a balancing act of integrating advanced technologies in a traditionally cost-conscious business model. As the retail giant ventured into this new territory, it faced the challenge of enhancing customer experience and operational efficiency, all while staying true to its ethos of simplicity a…

1
Leadership in the Digital Era: Visionaries or Executors? 34:01

11M ago34:01

34:01

In the digital age, leadership demands a unique blend of visionary thinking and hands-on execution. Organizations face the complex task of integrating disruptive technologies while ensuring their core vision remains intact. In this delicate balance, how can leaders envision the future while ensuring the practicalities of current digital transformat…

1
Operational Brilliance in the Age of Disruption 55:05

1y ago55:05

55:05

Operational challenges have intensified due to global disruptions ranging from pandemics to economic upheavals. Today's organizations must aim for efficiency, resilience, and adaptability. In this volatile environment, what strategies can businesses implement to ensure their operations can pivot quickly and efficiently in the face of unforeseen cha…

1
The CXO’s Role in Cultivating a Culture of Continuous Learning 46:04

1y ago46:04

46:04

In a world characterized by rapid technological advancements and shifting market dynamics, fostering a culture of continuous learning is paramount. What strategies can CXOs employ to champion lifelong learning within their organizations, ensuring adaptability and relevance in a constantly evolving market?…

1
Beyond the Black Box: XAI's Strategic Integration and Impact 37:49

1y ago37:49

37:49

As AI gets more complex, making decisions harder to understand, Explainable AI (XAI) becomes crucial. It's not just about tech anymore; it's about trust, ethics, and clear communication. So, a big challenge emerges: How are business and IT heads working together to balance a clear AI "story" with a highly accurate model? And with different AI rules…

1
Mastering the Inspiring Hybrid Workplace Recipe 33:08

1y ago33:08

33:08

While digital tools are abundant, are they intrinsically motivating employees to return to the workplace motivated to connect, communicate, and collaborate meaningfully to solve problems and innovate individually and collectively? What are we lacking here: training, executive support, technology standards, or conducive cultural norms? How must orga…

1
Redefining Retail Amidst Global Disruptions 42:05

1+ y ago42:05

42:05

The retail sector is in flux in an era reshaped by global disruptions and digital acceleration. The need to refine omnichannel strategies meets new consumer expectations for real-time, personalized experiences across touchpoints. At the same time, a growing focus on privacy, driven by stricter regulations and consumer consciousness, demands careful…

1
Leadership for all: breakthrough or breakdown? 50:16

1+ y ago50:16

50:16

Promoting leadership at all levels has its appeal. Everyone having a voice means quicker decisions and a more adaptable team. But it's not without hiccups. For starters, many leaders can flood us with repetitive information. Then there's the issue of defining leadership: is it leading a project or coordinating a team? Decisions could get messy with…

1
Transforming Healthcare with Gen AI 57:32

1+ y ago57:32

57:32

Generative AI is stepping into healthcare, bringing a host of changes. It aims to improve patient diagnosis while preserving our trust in doctors. The plan is to personalize treatments while protecting privacy. It even holds the potential to streamline healthcare workflows and predict disease outbreaks, paving the way for preventative care. As thes…

1
Cracking the Tech Talent Code 41:07

1+ y ago41:07

41:07

In the rapidly evolving tech landscape, organizations face the crucial task of attracting and retaining top tech talent amidst a hyper-competitive market. How can companies effectively differentiate their employer brand and entice sought-after professionals in the face of changing employee preferences and working modes? As remote and hybrid work mo…

1
Elevating Customer Experiences through Data and AI Innovation 46:51

1+ y ago46:51

46:51

In a world where customer experience is paramount, organizations constantly seek ways to stay ahead of the curve. Businesses are reshaping customer interactions through digital transformation powered by data strategy and an ethical approach to AI implementation. So how are organizations revolutionizing customer experiences and elevating their brand…

1
Addressing the Leadership Challenge of Unleashing AI’s Potential 38:06

1+ y ago38:06

38:06

Leaders face a contradictory task in a world where artificial intelligence (AI) is quickly changing. They must navigate complicated ethical issues, manage workforce transitions, and cultivate trust while utilizing AI’s potential to spur innovation, efficiency, and development. How can decision-makers reconcile using AI’s capabilities with upholding…

1
Cracking the Synergy Code to Unlock Team Cohesion 47:13

1+ y ago47:13

47:13

In today’s challenging business environment, team cohesion drives innovation, productivity, and overall success. What strategies, tools, and techniques leaders can employ to create a culture of collaboration, trust, and unity within their organizations? Guest: Sreeji Gopinathan, Global CIO, Lupin Guest Bio: https://www.ciotalknetwork.com/contributo…

1
AI-Driven Future: Workforce Evolution in the Automation Era 34:06

1+ y ago34:06

34:06

The fusion of automation, robotics, and AI is reshaping industries and the workforce. Senior IT leaders face the challenge of spearheading this transition, balancing technology adoption with workforce adaptability. Key strategies involve upskilling, ethical technology deployment, and fostering a culture of lifelong learning. How can IT leaders harn…

1
Rearchitecting Your Business Operating Model for Superior Customer Experience 57:17

1+ y ago57:17

57:17

In today’s business landscape, providing a superior customer experience is no longer an option but a necessity for sustained growth and success. However, achieving this requires more than just a few tweaks to existing processes – it requires a complete rearchitecting of the business operating model. From organizational culture and employee training…

1
Cloud security, cost, and culture: Technologies Concern 42:11

1+ y ago42:11

42:11

Cloud computing offers many benefits, including scalability, flexibility, and cost-effectiveness. Still, many enterprises face significant challenges when trying to adopt cloud technologies. The top reported challenges companies face when adopting cloud services to include security and compliance concerns, integration and interoperability, cost man…

1
Leading Through Crisis: Builds Resilience, Driving Innovation 42:27

1+ y ago42:27

42:27

As we face unprecedented crises, including war, political instability, recession, and pandemics, the demands on leaders have never been greater. The challenges of navigating uncertainty, driving innovation, managing talent, and building resilience have become urgent as organizations seek to emerge more robust and agile in these turbulent times. How…

1
The X5 group Cybersecurity Transformation: A Case Study 45:06

1+ y ago45:06

45:06

X5 Group (X5) develops and operates retail food stores. The company operates through various retail formats, including proximity stores, supermarkets, online retail channels, and convenience stores. However, developing a security-first culture across its large-scale operation and intricate organizational structure was a daunting challenge. So how d…

1
Breaking Down Barriers to DEI 40:35

2y ago40:35

40:35

While many organizations recognize the importance of diversity, equity, and inclusion (DEI), challenges, including resistance to change, a lack of leadership commitment, unconscious bias, and difficulty measuring impact, prevent them from implementing it fully. So, whether you’re just starting your DEI journey or are looking to take your organizati…

1
Securing Business Growth with Cybersecurity 39:59

2y ago39:59

39:59

In today’s rapidly evolving digital landscape, cybersecurity is not just a technical issue but a strategic business enabler. Cybersecurity is critical to building trust and reputation, from aligning cybersecurity with business strategy to driving innovation and transformation and facilitating new business models, mergers, and acquisitions. However,…

1
Prudential: Navigating 150 Years of Change with Data & Innovation 26:32

2y ago26:32

26:32

Can a financial services company maintain its mission of providing financial security to customers for 150 years in a rapidly changing world? Prudential is taking on this challenge by utilizing data and data science to adapt to its customers’ evolving needs and expand financial services globally, despite facing challenges like shifting demographics…

1
The 2023 CIO Agenda 50:42

2y ago50:42

50:42

From meeting CEO expectations, accelerating value creation, maximizing customer impact, ensuring maximum returns on digital investments, and supporting sustainability, in 2023, how do CIOs plan to leverage originality in thinking, practicality in planning, and acute focus on impeccable execution to enable what’s best for the business and the planet…

1
Becoming a Business-first CDO 1:02:48

2y ago1:02:48

1:02:48

Business-first Chief Data Officers (CDOs) must understand business goals, processes, and challenges and develop a data strategy aligned with the overall business strategy. In addition, they must build a data-driven culture that values and relies on data, foster strong partnerships with various teams, including IT, marketing, and operations, and kee…

1
Facilitating Seamless Patient Experiences and Joy in Healthcare Practice: A Case Study 51:36

2y ago51:36

51:36

The NewYork-Presbyterian healthcare system is on a mission to maximize patient experience and outcomes, which requires creating an environment that facilitates seamless and connected experiences for patients and joy for its healthcare practitioners. From engaging with the local community to understand patients’ needs, providing tools to the practit…

1
Rethinking Supply Chain to Business Resiliency 44:11

2y ago44:11

44:11

Due to the pandemic, global supply chains were rattled, and we are still scrambling. So how are business, supply chain, and IT leaders rethinking supply chain and operations to ensure business readiness and resiliency to tackle future disruptions? Guest: Amiee Bayer-Thomas, Chief Supply Chain Officer, Ulta Beauty Guest Bio: https://www.ciotalknetwo…

1
Individual Revolution in Healthcare: Beyond the Hype 53:32

2y ago53:32

53:32

From personalized medicine and therapeutics to data-driven hyper-customized experience during patient registration, treatment, and recovery, healthcare is experiencing the individual revolution. But how is it improving the patient experience and outcome beyond the hype and business benefit? Guest 1: Mouli Venkatesan, CIO - Optum Health & Clinical S…

1
The State of Value-Based Care 39:16

2y ago39:16

39:16

Value-Based Care is a proposed healthcare delivery model for the United States where the patient’s health outcome is key. It is about the value of the health outcome rather than volume of services. To what degree has it been adopted, and what are the reported results? What is the roadmap to making it a standard for healthcare delivery? Guest: Giris…

1
Enabling Curiosity at Scale 45:20

2y ago45:20

45:20

To stay relevant in today’s fast-paced world, the people within organizations need to become more curious. But most of them stop once they’ve found what is satisfactory and stick by it—how do we enable such curiosity at the scale where all our employees explore unknown territory leading us into unforeseeable paths that can help us thrive throughout…

1
Should You Use Your Head or Heart as a Leader? 49:53

2y ago49:53

49:53

In this turbulent and dynamically shifting business climate, leaders have business results to deliver, handle competing priorities, a need to sustain a conducive culture and foster courage and clarity among teams. But leadership gurus also preach taking an approach of vulnerability, empathy, and care. So, should leaders use their heads or hearts to…

1
Solving the Quiet Quitting Crisis 47:34

2y ago47:34

47:34

If workers are not getting clarity about their respective roles, don’t see growth prospects, and feel that no one cares about them, it can potentially lead to active or passive disengagement. But what magnified this issue to a “quiet quitting” crisis with reports claiming that most workers are not going above and beyond at work and are barely meeti…

1
Reinventing Carrier: A 100-year-old Startup Journey 39:34

2y ago39:34

39:34

Carrier, a legacy waterfall manufacturing company, has embarked on a journey to reinvent itself by leveraging digital. From educating the leadership and board about the value of digital, partnering with business unit leaders, and embracing the power of analytics, automation, and other emerging technologies, it is no small feat to pull it all togeth…

1
Rearchitecting Retail by Harnessing Data at Scale 55:13

2y ago55:13

55:13

The changes in consumer behavior and demands for hyper-personalized service warrant investments from a shrinking bottom line for retailers due to higher e-commerce adoption and increased Supply Chain complexity. With such compounding challenges, how are such organizations reimagining their business? How well can they rearchitect and continually imp…

1
Ensuring Digital and Virtual Healthcare Security 32:32

2y ago32:32

32:32

Digital health initiatives pose significant security risks, and telehealth introduced during the Covid-19 pandemic further compounds the issue. But, how centralized and well-integrated are their systems to reduce vulnerability to attacks? Furthermore, what are the industry players doing to ensure digital and virtual healthcare security with breache…

1
How is Otis Moving and Serving People leveraging Digital: An Innovation Journey 28:57

2y ago28:57

28:57

Whether rushing to attend an important meeting, catch your flight, attend a session at a busy convention, or be served in-room at a hotel after a long day, we rely on elevators and escalators to work and move us quickly and safely to your desired location. So when moving and serving you as its most precious cargo, how is Otis leveraging digital to …

1
EmblemHealth + ACPNY: A Healthcare Payvider (Payer + Provider) Patient Empowerment Journey 55:39

2+ y ago55:39

55:39

AdvantageCare Physicians (ACPNY), now a part of EmblemHealth Family of Companies, forming a payvider (payer + provider) entity, has been focused on practicing community health across the New York City Metro area. During the pandemic, EmblemHealth and ACPNY developed technological measures to assist patients with staying up to date with their health…

1
Converging User and Platform Centric Agendas: A Case Study 59:35

2+ y ago59:35

59:35

The University of Arizona, wanting to deliver a consumer-grade, integrated, digital experience for its students, blended user-centered design and business architecture methodologies to uncover students’ top priorities and assess how best to deliver on each need based on the current platforms in its portfolio. Differentiating each platform’s role, u…

1
Modernizing Data Management 57:45

2+ y ago57:45

57:45

Organizations are experiencing significant data sprawl. It is getting complex to get accurate insights timely from the data one has in hand, or it is lying there unused. What are the gaps in our data strategy, architecture, and execution processes? How are we modernizing data management to facilitate seamless access, sharing, and processing in a di…

1
Will Zero Trust adoption remain a pipe dream? 58:39

2+ y ago58:39

58:39

While the zero-trust security model may offer excellent defense against emerging, unrecognized, and unpredictable threats, a piecemeal implementation approach, significant commitment for ongoing administration, and productivity concerns pose daunting challenges preventing organizations from adopting it fully. So how must an organization address the…

1
How are City and County Governments Minimizing Risk to Build Trust? 53:39

2+ y ago53:39

53:39

Security breaches have increased in frequency and severity, with high-profile cases appearing almost weekly. In addition, third-party relationships, including contractors, cloud services, and other outsourced providers, are introducing new vulnerabilities and increasing the attack surface. So how effective are the City and County Governments in ado…

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