95. WreckWeek Session Part 3: Key Strategies to Help Build Your Business Value

Your Business Your Life

Collision shop owners, are you truly maximizing the value of your business?

Matt Di Francesco dives deep into this question. He shares eye-opening anecdotes on how simple actions, like answering the phone with empathy or regularly updating customers, can make a significant impact.

Whether it’s improving communication, enhancing digital marketing efforts, or planning for employee retention, Matt provides actionable insights to help shop owners build a thriving business.

In this episode, we're wrapping up a special three-part series recorded live at the Wreck Week conference last June. Join Matt as he concludes this insightful journey, diving into the key strategies for building value in your collision shop.

Matt also talks about:

(01:00) How can shop owners enhance customer service

(04:40) Why digital marketing is a must for collision shops

(07:11) The importance of educating customers on their rights

(09:24) The different types of incentives to offer your employees

(11:18) Why shops must always have a performance matrix

(15:32) The value of having a good tax planning attorney

(15:43) Why having properly structured retirement plans is crucial

(18:56) The advantages of having a CRM for your business

(20:10) The best investment you can make

(21:48) Why Employment Agreements are crucial for your key employees

(23:51) The people involved in guiding owners through the exit process

(24:52) Matt’s value proposition

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Disclaimer:

DiFrancesco Financial Concierge, LLC, d/b/a High Lift Financial, is a Pennsylvania-registered investment advisor and may conduct investment advisory services in states where it is registered, exempt, or excluded from registration. The content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.