From generative to extractive and agentic AI: How RELX chief technology officers are applying AI to solve real-world customer challenges

Unique Contributions

In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX.

RELX is not a tech company, but a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX. Annually, the company spends $1.9bn on technology.

Vijay Raghavan, Jill Luber and Jeff Reihl share insights on how they are driving AI innovation, from extractive to generative and agentic technologies, to solve real-world challenges in law, healthcare and research. They also share candid advice on staying adaptive, experimenting boldly and preparing for the future of work.

For insights on technology at RX, listen to Brian Brittain, chief technology officer at RX, in episode three.

Watch the video version at https://youtu.be/IlfsybgDQlI

บท

1. Introduction (00:00:00)

2. AI at RELX (00:03:27)

3. Applications of AI in different domains (00:07:40)

4. Hardware and future of AI (00:16:01)

5. Agentic AI and workflow optimisation (00:18:20)

6. Collaboration and talent management (00:22:32)

7. Advice for non-technologists (00:30:43)

8. Final thoughts and future directions (00:33:54)