Keeping Clients on Track: Retention Tactics That Work During the Holidays

Under the Influence with Martin Harvey

The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care.

You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice development group offering advanced training to sharpen your communication skills, reduce dropouts, and ensure your patients stay on track, even during the busy time of the year.

If patient retention dips during the holidays, this episode is your playbook for change.

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

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