CS Meetups, Post-sales Success and Future of Work Ft. John Gleeson (Success Venture Partners)
Manage episode 419610860 series 3373995
#updateai #customersuccess #saas #business
John Gleeson, the founder of Success Venture Partners joins Josh Schachter, founder of UpdateAI to share his startup investment thesis, the need to deeply understand customers and the potential for software to enter underserved spaces. The conversation also delves into the future of technology, job prospects, and the excitement around AI advancements.
Timestamps
0:00 - Preview, Intros & Leading an Ice Hockey team
9:15 - Playing with the winning team
15:02 - Creating a venture firm for post-logo entrepreneur support
20:10 - Investment thesis
24:44 - Investing in Loamy
30:25 - CS Meetup
35:20 - The future of work with AI
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👉 Follow the podcast
Youtube: https://youtu.be/JprAz-o-dWk
Apple Podcast: https://apple.co/3dfWXmD
Spotify: https://spoti.fi/3KD3Ehl
👉 Connect with the guest
John Gleeson: https://www.linkedin.com/in/johngleeson10/
👉 Connect with hosts
Jon Johnson: https://www.linkedin.com/in/jonwilliamjohnson/
Kristi Faltorusso: https://www.linkedin.com/in/kristiserrano/
Josh Schachter: https://www.linkedin.com/in/jschachter/
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Unchurned is presented by UpdateAI
About UpdateAI At UpdateAI our mission is to empower CS teams to build great customer relationships. We work with early & growth-stage B2B SaaS companies to help them scale CS outcomes. Everything we do is devoted to removing the overwhelm of back-to-back customer meetings so that CSMs can focus on the bigger picture: building relationships.
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