CS Meetups, Post-sales Success and Future of Work Ft. John Gleeson (Success Venture Partners)

Unchurned - The No. 1 podcast for Customer Success

#updateai #customersuccess #saas #business

John Gleeson, the founder of Success Venture Partners joins Josh Schachter, founder of UpdateAI to share his startup investment thesis, the need to deeply understand customers and the potential for software to enter underserved spaces. The conversation also delves into the future of technology, job prospects, and the excitement around AI advancements.

Timestamps

0:00 - Preview, Intros & Leading an Ice Hockey team

9:15 - Playing with the winning team

15:02 - Creating a venture firm for post-logo entrepreneur support

20:10 - Investment thesis

24:44 - Investing in Loamy

30:25 - CS Meetup

35:20 - The future of work with AI

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👉 Follow the podcast

Youtube: https://youtu.be/JprAz-o-dWk

Apple Podcast: https://apple.co/3dfWXmD

Spotify: https://spoti.fi/3KD3Ehl

👉 Connect with the guest

John Gleeson: https://www.linkedin.com/in/johngleeson10/

👉 Connect with hosts

Jon Johnson: https://www.linkedin.com/in/jonwilliamjohnson/

Kristi Faltorusso: https://www.linkedin.com/in/kristiserrano/

Josh Schachter: https://www.linkedin.com/in/jschachter/

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Unchurned is presented by UpdateAI

About UpdateAI At UpdateAI our mission is to empower CS teams to build great customer relationships. We work with early & growth-stage B2B SaaS companies to help them scale CS outcomes. Everything we do is devoted to removing the overwhelm of back-to-back customer meetings so that CSMs can focus on the bigger picture: building relationships.