Redefining a Perfect Survey: Great Outcomes from Bad Surveys
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What if the real measure of a “perfect survey” wasn’t zero citations, but lasting improvements to patient safety? On this episode of Transmission Control, we welcome Ericka Kalp—an infection preventionist and epidemiologist with more than 20 years of experience—to explore how even the most challenging survey moments can drive meaningful change. From hallway shortcuts that raise red flags to the culture shifts that transform compliance into continuous improvement, Ericka shares practical strategies for reframing survey outcomes. Whether your team is recent survey wins or recovering from a tough citation, this conversation will help you see surveys not as a minefield, but as an opportunity to strengthen your infection prevention program.
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