1103 Reinventing Online Shopping with Agentic AI

thinkfuture: technology, philosophy and the future

Connect with Stephen: https://www.linkedin.com/in/stephenbsavage/Subscribe for more: https://thinkfuture.substack.com---In this episode of thinkfuture, host Chris Kalaboukis sits down with Stephen Savage, founder of Rezolve AI, to explore how agentic AI is transforming digital commerce by bringing back the personalized, high-touch retail experience—online.Let’s face it: online shopping today is less “shopping” and more “scrolling.” Endless options. High cart abandonment. Impersonal recommendations. Stephen and his team at Rezolve AI are tackling this head-on with a next-gen agentic AI platform designed specifically for retail. Their goal? To make digital shopping feel as natural, guided, and personalized as a visit to your favorite boutique.This episode dives deep into:- What “agentic AI” means and why it matters for e-commerce- Why current online shopping is broken—and how AI can fix it- The difference between “buying” and “shopping” experiences- How Rezolve AI mimics real-world retail by understanding customer intent- Personalized product discovery powered by intelligent, memory-capable AI agents- How AI agents can remember past purchases, preferences, and even personal style- Rezolve’s industry-specific AI training and how it beats general-purpose models- Collaborations with Google, Microsoft, and Tether to scale smarter retail- A look into the future of decentralized AI shopping agents and digital currency integrationStephen shares how Rezolve’s retail-focused AI doesn’t just recommend products—it engages customers like a savvy in-store associate. By understanding shoppers' needs and preferences, it helps reduce friction, increase satisfaction, and drive real conversions.He also envisions a world where each of us has a personalized shopping agent that not only knows our taste but can transact on our behalf—across brands, currencies, and even platforms—while prioritizing trust and user control.If you're in retail, e-commerce, or product design, or just curious about the future of AI-powered customer experiences, this episode is a must-listen.