Build a Top Boutique Salesforce Firm: Strategies from Flok Consulting Founders

The Salesforce Career Show

Unlock the secrets to building a successful boutique consulting firm as Drew Benson and Jimmy Glynn from Flock Consulting join us on the Salesforce Career Show! Discover how Flock's unique company culture not only attracts top talent but also fosters an environment where employees feel like they're working with friends. From their early days meeting at Dreamforce to becoming a trusted name in Experience and Service Cloud solutions, Drew and Jimmy share invaluable insights about leadership, employee engagement, and maintaining a healthy work-life balance.
Prepare for a packed schedule at upcoming conferences like Dreamin' in Color and Dreamforce with our exclusive tips on timely abstract submissions and exciting road trip plans. We'll also address the frustrations of dealing with uncooperative clients during the hiring process and explore the qualities that make for ideal new hires at boutique firms. Vanessa Grant gives us a glimpse into her recent adventures with the admin Trailblazer community in London, reflecting her deep involvement in the Salesforce ecosystem.
Dive into the entrepreneurial journey of starting a Salesforce partner company from scratch as Drew Benson recounts his experience of launching Flock Consulting in 2015. Learn about the importance of regular communication, effective onboarding processes, fostering a supportive work environment, and working on oneself. Plus, discover how balancing employee utilization with ongoing training and certifications can lead to satisfied employees and better client relationships. Don't miss our light-hearted moments, including a special nod to Jimmy's impressive mustache, and our chat with the author of "Destination Employer.

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1. Build a Top Boutique Salesforce Firm: Strategies from Flok Consulting Founders (00:00:00)

2. Salesforce Career Show With Flock (00:00:06)

3. Planning Events and Hiring Strategies (00:03:54)

4. Work-Life Balance and Professional Development (00:14:56)

5. Growing Company Origin and Strategies (00:22:45)

6. Effective Employee Engagement and Feedback (00:27:54)

7. Personal Growth and Business Success (00:40:56)

8. Effective Team Onboarding and Collaboration (00:47:34)

9. Affordable and Fun Conference Promotion (00:59:09)