Stephanie Kovach and Amy Nelson, Crown Equipment Corporation

The Ohio State University

Stephanie Kovach, who is an employee development specialist, and Amy Nelson, who is a manufacturing talent program development specialist, discuss their innovative approaches to workforce development practices at Crown Equipment Corporation. Located in New Bremen, Ohio, Crown Equipment is the fourth largest material handling manufacturer of powered industrial forklift trucks in the worldwith almost $3 billiona yearin worldwide sales. Nelson and Kovach spoke at the Center for Operational Excellence summit to discuss Crown’s approach to sustainable employee development. The Employee Talent Development Process is designed to engage, innovate, and empower workers. By systematically deploying this employee development process and supporting tools, Crown is working to create a continuous talent development culture across the company’s 18 global manufacturing sites. Key topics: talent and human capital, growing workers’ talents, individual development plants, mentorship program.