Special Episode: Bridget Burns Interview on the Ascend Podcast

The Innovating Together Podcast

On this special episode of the Innovating Together Podcast, Bridget Burns is a guest on the Ascend podcast with hosts Jared Tippett and Eric Kirby. Bridget talks about her career path and the idea of “tripwires” in higher education. These tripwires are small administrative obstacles that impede student success. She stresses the importance of universities listening to their students, comprehending their experiences and goals, and taking action based on their feedback. Bridget introduces the concept of the "Listening Lab for Transformation" and explores the significance of a supportive culture, effective student engagement, and the utilization of data to enhance student success.

"Your brain is going to lie to you, and it is going to exaggerate fear around anything that is new. You need to question your brain because it's going to tell you lies." - Bridget Burns

What you will learn -

• The Tripwires in Higher Education

• The importance of empathy and student perspective

• Measuring student success and the limitations of current metrics

• Supporting students through empathy and process mapping

Learn more about Jared Tippets and Eric Kirby by visiting:

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This week's episode is sponsored by Mainstay, a student retention and engagement tool where you can increase student and staff engagement with the only platform consistently proven to boost engagement, retention, and wellbeing. To learn more about Mainstay, click here.