Igniting the Employee Experience and Advancing Human Knowledge through Publishing with Michelle Rivera-Spann

The Experience Architect

Welcome to The Experience Architect show, where we aim to inspire you to make more meaningful experiences every day.

Today’s guest is Michelle Rivera-Spann, connecting and enabling others, she is currently VP of Business Advancement at Taylor and Francis the global publishing company that has been advancing human knowledge since 1852.

She is passionate about providing platforms for driving internal employee ideas and fostering diversity and inclusion.

Join me for a delightful discussion on Introducing an Idea Management Program, Employee Engagement, Innovation, Diversity and Inclusion, and the impact of AI on publishing.

Episode Highlights Michelle’s Journey

• Origin
• Career Path
• Major Roles

Business Advancement

• Removing barriers to collecting and implementing ideas from junior colleagues
• The purpose and benefits of the idea management program, Ignite

Advancing Human Knowledge

• Taylor and Francis specialising in books, journals and digital content
• Supporting academics, researchers, and professionals through the entire career journey

Career Journey

• Challenges as a woman of colour in leadership roles
• The importance of perseverance and finding allies in the workplace

Internal Innovation and Idea Management

• Detailed look at the implementation and success of the Ignite program
• Examples of successful ideas and their impact on the organisation

Diversity, Equity, and Inclusion (DEI)

• DEI initiatives at Taylor & Francis and Informa
• Mentorship and support for young women and people of colour

AI and Publishing

• Ethical considerations of AI in publishing and research
• The role of AI in improving business processes and customer experiences
• Potential challenges and future developments in AI and DEI

Media Literacy

5 AI Challenges

Looking to the Future

• Commitment to continuing support for young professionals
• Reflections on personal and professional growth

Takeaways Perseverance

Michelle believes you shouldn’t take “No” for an answer. Claim your seat at the table.

Enable Others

Removing barriers and enhancing collaboration within the organisation is crucial for success.

Connect with Tony on LinkedIn: https://www.linkedin.com/in/tnamulo/

Connnect with Michelle on LinkedIn: https://www.linkedin.com/in/michellerspann/