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Intercom Co-Founder on AI Autonomy, Adapting Dev to LLMs and what AI Native means: Insights from Des Traynor
Manage episode 452396075 series 3585084
In this enlightening episode of the AI Native Dev podcast, Des shares invaluable insights into the strategic decisions and challenges faced along the way of Intercom's AI journey, highlighting the pivotal moments that shaped Intercom's AI-first approach. The discussion delves into the evolution from AI-assisted tools to autonomous AI agents, organizational changes, and the future of AI-powered customer support. Des also emphasizes the importance of up-to-date knowledge bases and disciplined adoption of AI tools. This episode is a must-listen for anyone looking to understand the impact of AI on customer service and the broader implications for development practices.
Join the AI Native Dev Community on discord: https://tessl.co/4ghikjh
Ask us questions: podcast@tessl.io
50 ตอน
Intercom Co-Founder on AI Autonomy, Adapting Dev to LLMs and what AI Native means: Insights from Des Traynor
The AI Native Dev - from Copilot today to AI Native Software Development tomorrow
Manage episode 452396075 series 3585084
In this enlightening episode of the AI Native Dev podcast, Des shares invaluable insights into the strategic decisions and challenges faced along the way of Intercom's AI journey, highlighting the pivotal moments that shaped Intercom's AI-first approach. The discussion delves into the evolution from AI-assisted tools to autonomous AI agents, organizational changes, and the future of AI-powered customer support. Des also emphasizes the importance of up-to-date knowledge bases and disciplined adoption of AI tools. This episode is a must-listen for anyone looking to understand the impact of AI on customer service and the broader implications for development practices.
Join the AI Native Dev Community on discord: https://tessl.co/4ghikjh
Ask us questions: podcast@tessl.io
50 ตอน
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1 The Future of Audio AI: Insights from Mati Staniszewski of ElevenLabs 1:02:52

1 Live Monthly: News on DeepSeek, Stargate, StackBlitz (Bolt.new) funding, prompting, and more 51:46

1 RAG beats Fine-Tuning in learning your code base - but it doesn't make AI a better developer -Founder of Augment, Guy Gur-Ari explains 57:13






1 Live Roundup: AI Myth busting in the real world and more with Matt Biilmann, Ben Galbraith, Patrick Debois and Simon Last 41:27

1 Building Notion AI: Lessons Learned and Myths Busted with Simon Last, Notion Co-Founder and CTO 52:25


1 Beyond Coding assistants: Cursor as an API, Coding with gestures and more with Patrick Debois 36:47

1 Does AI threaten the open web? Challenges and Opportunities with Netlify's CEO & Co-Founder, Matt Biillmann 55:30

1 Live Roundup: Embracing AI in Development and Infrastructure, with Liran Tal, Amara Graham, Armon Dadgar and Patrick Debois 48:19


1 From DevOps to AI: Patrick Debois Shares Strategies for Successful AI Integration and Cultural Change 30:03

1 Can AI Tools Be Trusted with Security-Critical Code? Real World AI Security Risks with Liran Tal 37:35

1 Armon Dadgar, Hashicorp co-founder, on AI Native DevOps: Can AI shape the future of Autonomous DevOps workloads? 46:52

1 Intercom Co-Founder on AI Autonomy, Adapting Dev to LLMs and what AI Native means: Insights from Des Traynor 1:04:49

1 Unlocking the Full Potential of AI Assistants for Developers with Peter Guagenti from Tabnine 44:51

1 Categorizing the AI Developer Tooling Landscape with Amir Shevat. Discussing Copilot, Tabnine, AI Code Completion, AI Testing, AI Documentation and much more! 48:15


1 The AI Native Dev Podcast Trailer: Discovering and Shaping the Future of Software Development in the AI era 1:08
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