223 - Tech Modernization: Retiretech Keynote feat. Michele Trogni

That Annuity Show

Today's episode is a special keynote recorded at RetiretechTM Vegas on April 9, 2024, where host Paul Tyler welcomes Michele Trogni, CEO of Zinnia, to discuss the transformative impact of technology on the life annuity and health business. Trogni highlights how technology is bringing transparency, simplification, standardization, and productivity to the industry, revolutionizing the retirement sector. The discussion covers the importance of embedded distribution, enabling advisors to service clients efficiently and provide a seamless experience. Trogni emphasizes the need for companies to focus on outcomes and embrace data-driven decision-making to drive productivity and growth. The episode also explores the challenges and opportunities in adopting new technologies, with insights into leveraging AI, enhancing call center operations, and selecting strategic partnerships. Throughout the conversation, the focus remains on simplifying insurance processes, enhancing customer experiences, and driving industry growth through technological innovation. Learn more about RetiretechTM by visiting: Watch the full interview: