Meet Emma, the AI assistant answering the phones at Amarillo City Hall

Texas Standard

Just in time for high summer, a surge in COVID cases? What officials are saying about a new subvariant.
It could be a very wet 72 hours of so for much of Southeast Texas and beyond as meteorologists focus on what could be the first big storm of hurricane season coming together in the Gulf of Mexico.
In Amarillo, phones at City Hall are answered by Emma – a first-of-its-kind virtual assistant powered by AI, built specifically for the city.
Why some analysts are pumping the brakes on predictions of a looming oil glut thanks to electric vehicles.
And: why some Texas Democrats say schools could be key to their success in November.

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