REPLAY: Front (Desk) and Center with Julie Molina

SUMM IT UP

The front desk is the first place a guest goes when they walk into a salon, and their last stop on the way out. Yet front desk team members often don't get the respect and credit they deserve - and that's putting it mildly! Julie Molina is a Certified Front Desk Trainer and team leader with Summit Salon Business Center, and a shareholder and stylist at Soto Signature Salon & Spa in Perrysburg, Ohio. In this episode, Julie and Blake Reed Evans get real about retaining front desk talent, while preparing front desk staff- and management, for the guest drama that comes their way. Plus, how to turn a profit at the front desk.

SUMM IT UP is produced by Andrea Muraskin, with editorial support from Tim Fisk.

Follow Summit Salon Business Center on Instagram @SummitSalon.

Follow guest Julie Molina on Instagram @molina.jules.

Follow host Blake Reed Evans on Instagram @BlakeReedEvans. His DM's are always open!

Download free resources and learn about Summit's front desk training at summitsalon.com/divisions/front-desk-division

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Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon.

Find host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at [e-mail].

Visit us at SummitSalon.com to connect with others in the industry. Join our online community for certified Summit salons, spas, barber shops and beauty schools.

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