014: Faster Response Times with Monica Rennick, Head of Customer Support

Steel & Whiskey

Join us in our most recent podcast episode as we highlight our newly appointed Head of Support and her relentless commitment to enhancing response times for customer tickets. With an unwavering focus on ensuring customer satisfaction, she unveils her strategies for optimizing processes, harnessing technology, and empowering our support team to deliver swift and impactful resolutions. Don't miss out on valuable insights and inspiration as we embark on a transformative journey to elevate our customer support to unprecedented levels.