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Ep. 137: Delphine Bernard (Digital Workforce vs. Carbon Based)
Manage episode 246883106 series 1437045
A digital workforce is useless without a plan. Delphine Bernard discusses the steps it takes to make sure your AI is working for you. She stresses the importance of a solid planning phase. During this time, an enterprise should be answering questions such as, what do I want my bots to do? What processes do I want to automate? Next, simulate scenarios with KPIs and ROI. Make sure to have backups in place if bots fail. Delphine outlines the importance of building a strong digital workforce before going live, because, unlike humans, bots can’t adapt on the fly if something goes wrong. Still, it’s worth the effort, as Delphine also notes.
107 ตอน
Manage episode 246883106 series 1437045
A digital workforce is useless without a plan. Delphine Bernard discusses the steps it takes to make sure your AI is working for you. She stresses the importance of a solid planning phase. During this time, an enterprise should be answering questions such as, what do I want my bots to do? What processes do I want to automate? Next, simulate scenarios with KPIs and ROI. Make sure to have backups in place if bots fail. Delphine outlines the importance of building a strong digital workforce before going live, because, unlike humans, bots can’t adapt on the fly if something goes wrong. Still, it’s worth the effort, as Delphine also notes.
107 ตอน
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