Uber’s On-Call Copilot with Paarth Chothani and Eduards Sidorovics

Software Engineering Daily

At Uber, there are many platform teams supporting engineers across the company, and maintaining robust on-call operations is crucial to keeping services functioning smoothly. The prospect of enhancing the efficiency of these engineering teams motivated Uber to create Genie, which is an AI-powered on-call copilot. Genie assists with on-call management by providing real-time responses to queries, streamlining incident resolution, and facilitating team collaboration.

Paarth Chothani is a Staff Software Engineer on the Uber AI Gen AI team. Eduards Sidorovics is a Senior Software Engineer on the Uber AI Platform team. In this episode they join the show with Sean Falconer to talk about the challenges that motivated the creation of Uber Genie, the architecture of Genie, and more.

Sean's been an academic, startup founder, and Googler. He has published works covering a wide range of topics from AI to quantum computing. Currently, Sean is an AI Entrepreneur in Residence at Confluent where he works on AI strategy and thought leadership. You can connect with Sean on LinkedIn.

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